Chegg Live Chat

How to chat with Chegg by GetHuman

http://www.chegg.com/contactus/
Live Chat with Chegg Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 20 minutes.
  • Current estimated wait time for an agent to join your chat window is 32 mins.
Despite the fact that Chegg has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I need to cancel my subscription
I want to cancel my chegg subscription
To Whom It May Concern: *My name is Dalila Turcios Orellana. The reason I am contacting...
I forgot to cancel my subscription and I’ve been charged and I want a refund because I...
subscription error, money deducted and want to cancel subscription
Hello sir Iam one of the Chegg expert.My friend created but not receved activeted gmail...
my chegg expert account not receved my gmail id *****@***.com
I am sending my textbooks to UPS tomorrow, which is when they are due. Will I be charge...
Hi Chegg, I would like you to return my account. My other device was used for e-mail...
I am an engineering professor who believes that a student has used Chegg to complete a...
I forgot to cancel my subscription. It came out of my account yesterday. I would like t...
hello, sir**I am , Please reactivate my chegg expert answering account. please try to u...
Hello, the account I have is under an email that I no longer have therefore cannot acce...
Unable to pay the charge & Join**This is what the system is telling **Oops! There are e...
Help me with my issue

Chegg Live Support Statistics

Live chat starting pointhttp://www.chegg.com/contactus/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait20
Current wait32
Rank (overall)2
Alternate methodsphone or chat or twitter or web
Quality of communication30%
Quality of help63%
Customer votes47,214
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-477-0177

Chatting with Chegg Customer Service

Live chat with Chegg by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Chegg about. We can usually help ensure a better outcome. This is the best way to live chat with Chegg because 48,966 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Chegg usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.chegg.com/contactus/ are used to handling Return an Order, Verification Status, Overcharge on Account, Cancel Account, Missing Order and other customer service issues. When you chat with Chegg agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Chegg offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Chegg with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Chegg

While Chegg does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Chegg is their 855-477-0177 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Chegg? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Chegg and GetHuman affiliated?

GetHuman and Chegg have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chegg Contact Info

Information that GetHuman and its users have gathered about how to best reach Chegg
Chegg Phone NumberMore Chegg Contact Info

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