Chegg Live Chat

How to chat with Chegg by GetHuman

Live Chat with Chegg Agents
Current Wait: 25 mins (avg 20)
Hours: Mon-Fri 9am-8pm EST
Click "Click here to request a refund" where the site mentions, then "already retuned your book but got charged a late fee" in bold blue. Click the link, click chat on the next screen then choose your topic to chat about.
Why did you want to chat with Chegg?

Topics from recent customer chat windows

I canceled my chegg subscription and would like a refund please.
Account suspended due to share account.
my account is disabled for share account. But I never share my account
I subscribe to chegg study they charged my card for the payment but they canceled my su...
Says my account is a shared account but it is only being used on my phone and laptop by...
I have a subject and I no longer need your services, please return my money
About my chegg account
Charged for subscription fee but service was not used and would like a refund
I applied for CHEGG in March ****, but I cannot get into my account. Every time I sign...
I have a test tomorrow and my account is suspended, I use my phone and computer, and I...
Stolen card .you asked my * last numbers. Its **** .name George Kalos .dont accept the...
Requesting refund for ongoing subscription that I now cancelled but have been charged o...
I forgot the email in which I used for my Chegg account and I can't for the life of me...
i want to delete my data from chegg account and cancel my membership
Help me with my issue

Chegg Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-8pm EST
Best time to chat1:15pm
Average wait20
Current wait25
Rank (overall)3
Alternate methodsphone or email or chat or twitter or web
Quality of communication58%
Quality of help35%
Customer votes47,241
Information last updatedMon Nov 29 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-581-9873

Chatting with Chegg Customer Service

Live chat with Chegg by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Chegg about. We can usually help ensure a better outcome. This is the best way to live chat with Chegg because 48,966 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Chegg usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Return an Order, Verification Status, Overcharge on Account, Cancel Account, Missing Order and other customer service issues. When you chat with Chegg agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-8pm EST. It's hard to tell if companies like Chegg offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Chegg with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Chegg

While Chegg does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Chegg is their 855-581-9873 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Chegg? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Chegg and GetHuman affiliated?

GetHuman and Chegg have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chegg Contact Info

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