Chegg Live Chat

How to chat with Chegg by GetHuman

Live Chat with Chegg Agents
Current Wait: 25 mins (avg 20)
Hours: Mon-Fri 9am-8pm EST
Click "Click here to request a refund" where the site mentions, then "already retuned your book but got charged a late fee" in bold blue. Click the link, click chat on the next screen then choose your topic to chat about.
Why did you want to chat with Chegg?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Hey I posted some questions but once I posted it I figured it out was wondering if you...
Double charged for the monthly subscription
My question wasn't answered so I want a refund please.
I would like to change the email address from *****@***.com to *****@***.com to my Cheg...
I used an email address that I don't use anymore, to make my Chegg account and I forgot...
My card was double charged for this month.
Good day i have been trying to add a payment method on my chegg account and i am not ab...
Can't order books. Something wrong with page. Can't put expiration date.
Hi, I would like to change my email connected to my Chegg account from *****@***.com to...
Hi, I would really like to begin a subscription but it keeps saying there are too many...
Chegg is not accepting my payment method. I'd like to be able to pay for services on Chegg.
I've been trying to re-subscribe using multiple browsers and I keep receiving the same...
I cancelled my subscription and I’m still being charged please refund my money now
I have not purchase the chegg but It deduct money from my vredit card so I want my mone...
Help me with my issue

Chegg Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-8pm EST
Best time to chat1:15pm
Average wait20
Current wait25
Rank (overall)3
Alternate methodsphone or email or chat or twitter or web
Quality of communication58%
Quality of help35%
Customer votes47,241
Information last updatedFri Nov 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-581-9873

Chatting with Chegg Customer Service

Live chat with Chegg by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Chegg about. We can usually help ensure a better outcome. This is the best way to live chat with Chegg because 48,966 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Chegg usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Missing Order, Return an Order, Overcharge on Account, Verification Status, Cancel Account and other customer service issues. When you chat with Chegg agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-8pm EST. It's hard to tell if companies like Chegg offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Chegg with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Chegg

While Chegg does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Chegg is their 855-581-9873 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Chegg? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Chegg and GetHuman affiliated?

GetHuman and Chegg have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chegg Contact Info

Information that GetHuman and its users have gathered about how to best reach Chegg
Chegg Live Chat

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