CenturyLink Live Chat

How to chat with CenturyLink by GetHuman

http://www.centurylink.com/help/
Live Chat with CenturyLink Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that CenturyLink has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Are CenturyLink and GetHuman affiliated?

GetHuman and CenturyLink have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resource to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Topics from recent customer chat windows

My internet connection seems to be weak because I am unable to steam because of bufferi...
No service on any device
Billing credited to non working services per tech
I cannot log into my email , it says invalid user or password.
I received an e-mail from someone about three or four days ago but it was a bad connect...
I neee to talk to a representative to get my credit applied to my account*Thanks*Chryst...
set up another email: having trouble transferring the email account.
Need to move wiring to my home
I want paper billing. The installation tech left a modem that I want to return. I was...
When entering the Inbox email screen, I see the single line items of all incoming email...
I would like to sign up for autopay. I have tried checking the box on the back of my pa...
Cordless phone has issues when you're calling someone. Has lots of interference
My business line has been out since ****. They say they may be able to fix it by...
they keep messing up my bill.**th time this year
Help me with my issue

CenturyLink Live Support Statistics

Live chat starting pointhttp://www.centurylink.com/help/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9:30am
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication78%
Quality of help78%
Customer votes25,239
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-201-4099

Chatting with CenturyLink Customer Service

Live chat with CenturyLink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with CenturyLink about. We can usually help ensure a better outcome. This is the best way to live chat with CenturyLink because 39,744 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case CenturyLink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.centurylink.com/help/ are used to handling Setup Service, Lower My Bill, Technical Support, Transfer Service, Cancel Service and other customer service issues. When you chat with CenturyLink agents, they are most likely chatting with you from their call center located in Louisiana or Idaho or Washington or Nebraska. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like CenturyLink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting CenturyLink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting CenturyLink

While CenturyLink does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for CenturyLink is their 800-201-4099 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact CenturyLink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

CenturyLink Contact Info

Information that GetHuman and its users have gathered about how to best reach CenturyLink
CenturyLink Phone NumberMore CenturyLink Contact Info

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