CenturyLink Live Chat

How to chat with CenturyLink by GetHuman

Live Chat with CenturyLink Agents
Current Wait: 3 mins (avg 1)
Hours: 24 hours, 7 days
Once you arrive at their help page by clicking this link, click "Chat" in the lower left corner
Why did you want to chat with CenturyLink?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Are CenturyLink and GetHuman affiliated?

GetHuman and CenturyLink have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resource to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Topics from recent customer chat windows

My account was set up incorrectly, so I have been unable to pay my bill. I have an over...
I need instructions on hoe to retrieve an incorrectly addressed email so I can edit the...
I made a payment electronically, it cleared my checking account, but Wayfair is saying...
Can you help please. I have a red cable that needs to be buried in my yard since last...
Login difficulties and payment
I have almost the same issue starting *********. Not sure how to get this information...
ineed to reset my email pass word i am getting a notice that it is out of date from cen...
I’ve been having problems with internet and phone since October **** as the lines were...
I would like to return my CenturyLink modem in person. Where do I take it in Idaho Falls?
Customer care service
I have a Repair Ticket * *******. The home address on this ticket is incorrect, it is m...
Century link was unavailable by phone for over an hour and it took an hour going threw...
internet has been going out and restarting but it does not stay on I have rebooted the...
what does a centurylink do when he arrive at your home
Help me with my issue

CenturyLink Live Support Statistics

Live chat starting pointhttp://www.centurylink.com/help/
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication76%
Quality of help80%
Customer votes25,241
Information last updatedSat Jun 03 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-201-4099

Chatting with CenturyLink Customer Service

Live chat with CenturyLink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with CenturyLink about. We can usually help ensure a better outcome. This is the best way to live chat with CenturyLink because 39,744 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case CenturyLink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.centurylink.com/help/ are used to handling Setup Service, Lower My Bill, Transfer Service, Technical Support, Cancel Service and other customer service issues. When you chat with CenturyLink agents, they are most likely chatting with you from their call center located in Louisiana or Idaho or Washington or Nebraska. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like CenturyLink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting CenturyLink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting CenturyLink

While CenturyLink does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for CenturyLink is their 800-201-4099 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact CenturyLink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

CenturyLink Contact Info

Information that GetHuman and its users have gathered about how to best reach CenturyLink
CenturyLink Live Chat

Which Companies Offer Chat-based Customer Service?

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