CenturyLink Live Chat

How to chat with CenturyLink by GetHuman

Live Chat with CenturyLink Agents
Current Wait: 1 mins (avg 1)
Hours: 24 hours, 7 days
Once you arrive at their help page by clicking this link, click "Chat" in the lower left corner
Why did you want to chat with CenturyLink?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Are CenturyLink and GetHuman affiliated?

GetHuman and CenturyLink have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resource to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Topics from recent customer chat windows

I cannot access my email with Century Link* as soon as I enter my email and password a...
I try to sign into my email, as soon as I enter my email address and password a site co...
When I sign into Century Link to get my email, https:**redir.synacor and lots of other...
return equipment --- what and how. I have already cancelled account Sharon Creamer
help with setting up auto-pay in new bank account!*Need to get auto pay, for century li...
I can not get on my email. I know my phone number and my security code. I am unable to...
I want my wifi fixed pls and turned back on
My wifi is shut down and when I called last month to get payment they said it was $** s...
They want me to update my email account, do every thing they asked for, email address a...
Can not get emails, how do I update email account? Do what it says on computer and it k...
I have been trying to get my phone ported back to another carrier, and address a billin...
Paid too much by mistake... Paid on a closed account.
I just received a weird email from century link saying my contact information has been...
A tree is leaning over a communication line, but hasn’t fallen yet. I’m afraid if it go...
Help me with my issue

CenturyLink Live Support Statistics

Live chat starting pointhttps://www.centurylink.com/home/help.html
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9:30am
Average wait1
Current wait1
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication78%
Quality of help78%
Customer votes25,239
Information last updatedSun May 22 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-201-4099

Chatting with CenturyLink Customer Service

Live chat with CenturyLink by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with CenturyLink about. We can usually help ensure a better outcome. This is the best way to live chat with CenturyLink because 39,744 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case CenturyLink usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.centurylink.com/home/help.html are used to handling Setup Service, Lower My Bill, Technical Support, Transfer Service, Cancel Service and other customer service issues. When you chat with CenturyLink agents, they are most likely chatting with you from their call center located in Louisiana or Idaho or Washington or Nebraska. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like CenturyLink offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting CenturyLink with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting CenturyLink

While CenturyLink does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for CenturyLink is their 800-201-4099 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact CenturyLink? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

CenturyLink Contact Info

Information that GetHuman and its users have gathered about how to best reach CenturyLink
CenturyLink Live Chat

Which Companies Offer Chat-based Customer Service?

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!