CarFax Live Chat

How to chat with CarFax by GetHuman

Live Chat with CarFax Agents
http://support.carfax.com/c_chat
Click "Live Help"
Current Wait: 37 mins (avg 21)
Hours: Mon-Fri 9am-5pm EST
Why did you want to chat with CarFax?
Chat topic: Check credit scoreChat topic: Fix credit scoreChat topic: QuestionChat topic: ComplaintWant to chat for a different reason

CarFax Live Support Statistics

Live chat starting point
http://support.carfax.com/c_chat
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
9:30am
Average wait
21
Current wait
37
Rank (overall)
2
Alternate methods
web or chat or email
Quality of communication
82%
Quality of help
40%
Customer votes
24,646
Information last updated
Fri Jun 15 2018 08:00:00 GMT+0000 (UTC)

Chatting with CarFax Customer Service

Live chat with CarFax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with CarFax about. We can usually help ensure a better outcome. This is the best way to live chat with CarFax because 28,704 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at http://support.carfax.com/c_chat are used to handling Check credit score, Fix credit score, Question, Complaint and other customer service issues. When you chat with CarFax agents, they are most likely chatting with you from their call center located in Wilmington, DE or El Salvador. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like CarFax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting CarFax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting CarFax

While CarFax does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 3 ways to get in touch with them. Since CarFax does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact CarFax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

CarFax Contact Info

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