CarFax Live Chat

How to chat with CarFax by GetHuman

Live Chat with CarFax Agents
Current Wait: 35 mins (avg 21)
Hours: Mon-Fri 9am-5pm EST
Click "Live Help"
Why did you want to chat with CarFax?

Topics from recent customer chat windows

There is an accident listed on my Carfax Report for my GMC Truck - there has never been...
I have paid for * car fax and every time I log in it tells me I have to buy more. None...
On April **th I have purchased a report I was supposed to be charge $**.** , however my...
My mileage was reported in kilometers and not miles
Are there any places i can go to get my car inspected that are not in the east bay? I...
Hello,*CLAIM *C*********I hope you are able to help me get this resolved quickly. I ha...
Appealing a dispute case * ********. The state of Colorado will not send an official wr...
Modern Diesel, LLC in Austin Tx needs to correct the mileage on a vehicle that we have...
I talked to a gentleman about selling my **** turbo Volkswagen beetle convertible. He...
Hello My name is Christopher Moore***** Patsy cir north Memphis Tn *****.*I purchased a...
I bought a **** Subaru WRX sti ********** from Central Auto Inc. **** Fulton Ave. Sacra...
This is supposed to be a reliable source when companies start taking advantage of consu...
Good day:**I am writing in regards to CarFax case number *******. Confirmation* *C...
The Carfax report on my car a **** Cruze shows that I had a service done at Weir Chevr...
Help me with my issue

CarFax Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat2:30pm
Average wait21
Current wait35
Rank (overall)2
Alternate methodsweb or chat or email
Quality of communication55%
Quality of help68%
Customer votes24,618
Information last updatedFri Oct 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with CarFax Customer Service

Live chat with CarFax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with CarFax about. We can usually help ensure a better outcome. This is the best way to live chat with CarFax because 28,704 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at are used to handling Account Access, Dispute a Report, Overcharge on Account, Order a Report, Cancel Service and other customer service issues. When you chat with CarFax agents, they are most likely chatting with you from their call center located in Wilmington, DE or El Salvador. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like CarFax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting CarFax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting CarFax

While CarFax does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 3 ways to get in touch with them. Since CarFax does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact CarFax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are CarFax and GetHuman affiliated?

GetHuman and CarFax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

CarFax Contact Info

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