Birchbox Live Chat

How to chat with Birchbox by GetHuman

Live Chat with Birchbox Agents
https://support.birchbox.com/hc/en-us/sections/200822700-Returns
Click the chat box in the lower right
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-6pm EST
Why did you want to chat with Birchbox?
Chat topic: RefundChat topic: Cancel or change accountChat topic: ComplaintChat topic: Account issueChat topic: Order issueWant to chat for a different reason

Birchbox Live Support Statistics

Live chat starting point
https://support.birchbox.com/hc/en-us/sections/200822700-Returns
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-6pm EST
Best time to chat
9:30am
Average wait
1
Current wait
2
Rank (overall)
1
Alternate methods
chat or email
Quality of communication
65%
Quality of help
77%
Customer votes
65,559
Information last updated
Fri Dec 07 2018 09:00:00 GMT+0000 (UTC)

Chatting with Birchbox Customer Service

Live chat with Birchbox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Birchbox about. We can usually help ensure a better outcome. This is the best way to live chat with Birchbox because 49,740 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://support.birchbox.com/hc/en-us/sections/200822700-Returns are used to handling Refund, Cancel or change account, Complaint, Account issue, Order issue and other customer service issues. When you chat with Birchbox agents, they are most likely chatting with you from their call center located in St. Louis, MO or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-6pm EST. It's hard to tell if companies like Birchbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Birchbox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Birchbox

While Birchbox does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 2 ways to get in touch with them. Since Birchbox does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Birchbox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Birchbox Contact Info

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