Barnes & Noble Live Chat

How to chat with Barnes & Noble by GetHuman

Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
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Why did you want to chat with Barnes & Noble?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Nothing happened. I just want to write a review of a book I purchased at Barnes and Nob...
I’ve tried to order the personalized book “The President & the Freedom Fighter” by Bria...
I ordered * books online for black friday and i subbmitted in but then it said"* "succe...
Vendor setup of sel publishing is pending since * days... please help
Every time I go on Barnes and Noble and click something, or search up a book, a Request...
I’m *LT Henry I want a quote for “The one minute Manager”. I’m with ***th signal BN U...
I just finished reading about Nick and Kylie in Smoky Mountain Investigation by Annslee...
Book now out of stock. Want different book. Call me so we can take care of it. I’m just...
On my order (**********) one of the books is now out of stock and I want to change it t...
Can’t tell if my order went through I was told the phone number didn’t have the right d...
I pre-ordered "Sis Don't Settle: How to Stay Smart in Matters of the Heart" by Faith Je...
Does the Barnes and noble in Albuquerque New Mexico have the Text book to 'A Course...
Barnes and noble continue to take money from my account..I order a book and paid for it...
Barnes and Noble keep taking money out of my account
Help me with my issue

Barnes & Noble Live Support Statistics

Live chat starting pointhttps://www.barnesandnoble.com/customerservice/chat/survey
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat2:45pm
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication71%
Quality of help33%
Customer votes51,332
Information last updatedThu May 19 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-238-7323

Chatting with Barnes & Noble Customer Service

Live chat with Barnes & Noble by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Barnes & Noble about. We can usually help ensure a better outcome. This is the best way to live chat with Barnes & Noble because 11,262 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Barnes & Noble usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.barnesandnoble.com/customerservice/chat/survey are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Barnes & Noble agents, they are most likely chatting with you from their call center located in New Jersey. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Barnes & Noble offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Barnes & Noble with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Barnes & Noble

While Barnes & Noble does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Barnes & Noble is their 866-238-7323 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Barnes & Noble? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Barnes & Noble and GetHuman affiliated?

GetHuman and Barnes & Noble have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Barnes & Noble Contact Info

Information that GetHuman and its users have gathered about how to best reach Barnes & Noble
Barnes & Noble Live Chat

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