Barnes & Noble Live Chat

How to chat with Barnes & Noble by GetHuman

Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
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Why did you want to chat with Barnes & Noble?

Topics from recent customer chat windows

I have made an order of ** books just now, I made my payment through paypal of around...
We are being charged a yearly $**.** charge every Nov. **th. We would like it deleted...
I ordered * books on November **, **** on the Barnes and Noble web site, I received a c...
I ordered * books from the Barnes and Noble website but with my confirmation I only see...
I have credits on my accounts from gift cards and charges are being taken out of my che...
I placed an order on Saturday, November **,**** and I thought I ordered * books but the...
trying to cancel autopay.lost my card and local store doesnt seem to be able to help me...
My order was cancelled and I don’t know why. I have no received an email telling me it...
Millions of us are sick of the Burning, Looting and Murder of cops and citizens! Now we...
my nook will not download any books. been * wks an cant get hold of anyone. lost * or...
I have a Barnes and Noble membership, but my address and E-mail have changed. So I have...
Cancel order ********** I am selling my Nook because I have no idea how to use it.It ha...
I tried to sign in to B&N, but I forgot my password. I answered the security question...
i tried to get into my account online and I was told to change my password I did that a...
Help me with my issue

Barnes & Noble Live Support Statistics

Live chat starting pointhttps://www.barnesandnoble.com/customerservice/chat/survey
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:15am
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication69%
Quality of help35%
Customer votes51,333
Information last updatedTue Apr 13 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-238-7323

Chatting with Barnes & Noble Customer Service

Live chat with Barnes & Noble by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Barnes & Noble about. We can usually help ensure a better outcome. This is the best way to live chat with Barnes & Noble because 11,262 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Barnes & Noble usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.barnesandnoble.com/customerservice/chat/survey are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Barnes & Noble agents, they are most likely chatting with you from their call center located in New Jersey. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Barnes & Noble offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Barnes & Noble with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Barnes & Noble

While Barnes & Noble does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Barnes & Noble is their 866-238-7323 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Barnes & Noble? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Barnes & Noble and GetHuman affiliated?

GetHuman and Barnes & Noble have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Barnes & Noble Contact Info

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