Barnes & Noble Live Chat

How to chat with Barnes & Noble by GetHuman

Live Chat with Barnes & Noble Agents
https://www.barnesandnoble.com/customerservice/chat/survey
Fill out the form for online chat
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Why did you want to chat with Barnes & Noble?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Barnes & Noble Live Support Statistics

Live chat starting point
https://www.barnesandnoble.com/customerservice/chat/survey
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1:30pm
Average wait
3
Current wait
3
Rank (overall)
3
Alternate methods
phone or chat or web or twitter
Quality of communication
72%
Quality of help
32%
Customer votes
51,331
Information last updated
Sat Oct 20 2018 09:00:00 GMT+0000 (UTC)
Best phone number
866-238-7323

Chatting with Barnes & Noble Customer Service

Live chat with Barnes & Noble by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Barnes & Noble about. We can usually help ensure a better outcome. This is the best way to live chat with Barnes & Noble because 11,262 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Barnes & Noble usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.barnesandnoble.com/customerservice/chat/survey are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Barnes & Noble agents, they are most likely chatting with you from their call center located in New Jersey. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Barnes & Noble offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Barnes & Noble with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Barnes & Noble

While Barnes & Noble does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Barnes & Noble is their 866-238-7323 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Barnes & Noble? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Barnes & Noble Contact Info

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