Barnes & Noble Live Chat
How to chat with Barnes & Noble by GetHuman
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
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Why did you want to chat with Barnes & Noble?
Topics from recent customer chat windows
Hello.* I have been a customer with you earlier when I lived in Florida.*I have now mov...
I was shopping in Barnes and Noble in November and left my card at the checkout counter...
I lost my Barnes and Noble card and would like to replace. *Thank you
It was supposed to be here the following day and I still haven’t got my package
Have not received my order***********
I'm trying to apply for a job. And the website won't let me create a new password.
I ordered a book for my son in prison. They said it was delivered on ** ** ***.the pris...
I am trying to reset my nook to factory settings. It says it is connected to my WiFi bu...
i believe i ordred * books but only recived * PO***********
number supposedly sent to email never received
I was charged for my rental book before it had been the ** day extension. It was due De...
I never recieved a shipping confirmation for my order. I ordered the snoop dog cookbook...
I was submitting my name to open an account . With password and all. Then I get the...
I have a charge from you that I don't recognize.Help me with my issue
Barnes & Noble Live Support Statistics
Live chat starting point
Department you chat with
Chat center hours
24 hours, 7 days
phone or chat or web or twitter
Quality of communication
Information last updated
Wed Apr 01 2020 09:00:00 GMT+0000 (UTC)
Best phone number
Chatting with Barnes & Noble Customer Service
Live chat with Barnes & Noble by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Barnes & Noble about. We can usually help ensure a better outcome. This is the best way to live chat with Barnes & Noble because 11,262 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Barnes & Noble usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.barnesandnoble.com/customerservice/chat/survey are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Barnes & Noble agents, they are most likely chatting with you from their call center located in New Jersey. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Barnes & Noble offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Barnes & Noble with GetHuman and keep sharing with others so we can together make customer service less frustrating.
Contacting Barnes & Noble
While Barnes & Noble does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Barnes & Noble is their 866-238-7323 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Barnes & Noble? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
Are Barnes & Noble and GetHuman affiliated?
GetHuman and Barnes & Noble have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!