Barnes & Noble Live Chat

How to chat with Barnes & Noble by GetHuman

Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Fill out the form for online chat
Why did you want to chat with Barnes & Noble?

Topics from recent customer chat windows

Hello.* I have been a customer with you earlier when I lived in Florida.*I have now mov...
I was shopping in Barnes and Noble in November and left my card at the checkout counter...
I lost my Barnes and Noble card and would like to replace. *Thank you
It was supposed to be here the following day and I still haven’t got my package
Have not received my order***********
I'm trying to apply for a job. And the website won't let me create a new password.
I ordered a book for my son in prison. They said it was delivered on ** ** ***.the pris...
I am trying to reset my nook to factory settings. It says it is connected to my WiFi bu...
i believe i ordred * books but only recived * PO***********
number supposedly sent to email never received
I was charged for my rental book before it had been the ** day extension. It was due De...
I never recieved a shipping confirmation for my order. I ordered the snoop dog cookbook...
I was submitting my name to open an account . With password and all. Then I get the...
I have a charge from you that I don't recognize.
Help me with my issue

Barnes & Noble Live Support Statistics

Live chat starting point
https://www.barnesandnoble.com/customerservice/chat/survey
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9:30am
Average wait
3
Current wait
3
Rank (overall)
3
Alternate methods
phone or chat or web or twitter
Quality of communication
68%
Quality of help
36%
Customer votes
51,334
Information last updated
Wed Apr 01 2020 09:00:00 GMT+0000 (UTC)
Best phone number
866-238-7323

Chatting with Barnes & Noble Customer Service

Live chat with Barnes & Noble by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Barnes & Noble about. We can usually help ensure a better outcome. This is the best way to live chat with Barnes & Noble because 11,262 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Barnes & Noble usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.barnesandnoble.com/customerservice/chat/survey are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Barnes & Noble agents, they are most likely chatting with you from their call center located in New Jersey. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Barnes & Noble offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Barnes & Noble with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Barnes & Noble

While Barnes & Noble does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Barnes & Noble is their 866-238-7323 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Barnes & Noble? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Barnes & Noble and GetHuman affiliated?

GetHuman and Barnes & Noble have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Barnes & Noble Contact Info

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