A:Press 1 then leave a message for a call-back.Our free phone can also navigate phone menus to get a live human at Astro Gaming for you.
Q:
Does Astro Gaming offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-7pm EST.The least busy day is Thursday, and the most busy day is Monday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes and 2 seconds.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Astro Gaming below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Astro Gaming phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then leave a message for a call-back
Below are some clips we've found from Astro Gaming's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling ASTRO Gaming, a product line of Logitech Gaming.
A customer experience team member would love to help you out.
For order support and presale related inquiries, press one.
For technical support issues with your Astro product, press two.
Please hold momentarily for a customer"
Excerpt from a call with Astro Gaming
Tuesday, January 2, 2024 6:24 PM
The first phone menu
"Thanks for calling ASTRO Gaming.
A product line of Logitech Gaming. A customer experience team member would love to help you out.
For order support and presale related inquiries, press one.
For technical support issues with your Astro product, press two."
Excerpt from a call with Astro Gaming
Monday, May 6, 2024 8:09 PM
What are the hours and when should I call?
Astro Gaming operates the call center for this 646-454-3200 phone number Mon-Fri 7am-7pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 919 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Astro Gaming at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Astro Gaming phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Astro Gaming staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Astro Gaming is Thursday.The most busy day to call is Monday, which averages 53% more phone calls by comparison.Again, this is based on a sample of 919 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday, which is 183% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Astro Gaming is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Astro Gaming number, but it is also the day with the shortest hold times.
Why Customers Call Astro Gaming
If you have time to do a bit of reading before you call Astro Gaming, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Astro Gaming customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Astro Gaming, and their purpose. Are any of these similar to the reason you are trying to call?
Microphone not working: "I just my mic's not working."
- From a call lasting 16m 32s , Mar 20, 2025 6:14 PM
Headset connection issues: "Just having some dip difficulties with after eight fifties."
- From a call lasting 13m 14s , Mar 13, 2025 6:44 PM
Faulty docking station issue: "I have a LaunchTech Astro e fifties and I have called numerous times about my docking station because it's starting to go faulty."
- From a call lasting 51m 19s , Mar 10, 2025 8:57 PM
Information about why customers call Astro Gaming is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Astro Gaming customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Astro Gaming's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Astro Gaming agent. This phone number is Astro Gaming's best phone number because 3,252 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 646-454-3200 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Astro Gaming first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Astro Gaming has 2 phone numbers. It's not always clear what is the best way to talk to Astro Gaming representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Astro Gaming. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Astro Gaming. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.