We're sorry to hear you're having issues with your Astro A50 on your Windows laptop. First, ensure that you're running the latest version of the Astro Command Center software from the Astro Gaming website. Next, try unplugging your A50 Base Station from your computer, restarting your computer, and then plugging your Base Station back in. If you're still experiencing issues, you might need to update your headset's firmware. You can do this from the update section in the Astro Command Center software. If none of these solutions work, it may be a compatibility issue with your specific laptop model.
Asked May 23, 2024 3:46 AM