Ancestry.com Live Chat

How to chat with Ancestry.com by GetHuman

Ancestry.com does not offer customer support through live chat.
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Topics from recent customer chat windows

I had a stroke I don’t know how I got signed up for the service I noticed it was taken...
I tried to set up two-step verification but after a dozen attempts (SEE NOTES MADE BY A...
I was on the phone for longer than the website said it would be, and spoke with someone...
My dna icon does not show up any more at bottom of management bar on left of screen.**A...
Cannot get the results of my husband's DNA
how do i tie newspapers.com to my present ancestry account?
you have taken payments from my account without authority ,*i want it returned
about my birth certicate has my stepfather as my Biological Father what do Ineed to do
I did not receive my tests I ordered. I believe they may have been returned.
My wife and I have gotten a Dna test but I can't seem to find my results. They seem combine.
I have forgotten my password. I received a code to type in on email but have tried a n...
I have forgotten my password. I received a code to enter on my road site but the forgo...
I need to put on a new password or use the one you have for me that I have forgotten
Je veux active le kit de ma mere et le relier avec le mien besoin d aidee s il vous pla...
Help me with my issue

Chatting with Ancestry.com Customer Service

GetHuman always knows the way to live chat with a company like Ancestry.com when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 70,380 customers have searched for Ancestry.com live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Ancestry.com customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Ancestry.com customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Ancestry.com is because they have Cancel Subscription, Missing Test Results, Setup Service, Account Access, Problem With Ancestry DNA and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or email or web information for your specific problem. It's hard to tell if companies like Ancestry.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ancestry.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ancestry.com

While Ancestry.com does not offer live chat, they do have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Ancestry.com is their 800-262-3787 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ancestry.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ancestry.com and GetHuman affiliated?

GetHuman and Ancestry.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Ancestry.com Contact Info

Information that GetHuman and its users have gathered about how to best reach Ancestry.com
Ancestry.com Live Chat

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