Ancestry.com Live Chat

How to chat with Ancestry.com by GetHuman

Ancestry.com does not offer customer support through live chat.
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Topics from recent customer chat windows

My name is John Kaster, *****@***.com Zip code *****. I have been an Ancestry customer...
A few years ago I purchased and received a DNA test. *I accessed the results once but w...
My name is Anthony Wells and you guys have been taking money from my debit card when I...
I am Anthony Wells and I'd like to know why you guys keep taking money out of my debit...
I need to cancel my subscription as I do not have the funds to continue. Please cancel...
Hello, I been having a problem with my email and password. I have type in the right e-m...
I am hoping that you can help me to resolve a problem I am having. First off I am ** yr...
Looking to find my DNA and my uncles. My name is Florence Culpepper and Ira Williams i...
My tree Dunn*Nallin......I have super imposed a newspaper articles over an ancestor's...
I ordered ancestry DNA kits several years ago and have not yet used them...are they sti...
no internet connection on family tree maker ****. i own several other devices and all w...
Family tree maker **** does not connect to internet. I have several other devices all o...
Cannot log into my account
I sent my DNA package back to your facilites after filling the test tube last monday (A...
Help me with my issue

Chatting with Ancestry.com Customer Service

GetHuman always knows the way to live chat with a company like Ancestry.com when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 70,380 customers have searched for Ancestry.com live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Ancestry.com customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Ancestry.com customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Ancestry.com is because they have Cancel Subscription, Missing Test Results, Account Access, Problem With Ancestry DNA, Setup Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or email or web information for your specific problem. It's hard to tell if companies like Ancestry.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ancestry.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ancestry.com

While Ancestry.com does not offer live chat, they do have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Ancestry.com is their 800-262-3787 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ancestry.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ancestry.com and GetHuman affiliated?

GetHuman and Ancestry.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Ancestry.com Contact Info

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