Live Chat

Amazon.com Customer Service

chat

They call you instead

First, go to https://www.amazon.com/gp/help/contact-us/general-questions.htmlLogin, describe problem in steps 1 & 2, click "Chat" button lower right

In general, help is available at this live chat for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This chat by the numbers

avg delay12 mins
available24 hours, 7 days
SERVESAmazon.com Customers
RANK#1 live chat
RANK OVERALL#3 overall

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