Alight.com Live Chat

How to chat with Alight.com by GetHuman

http://www.alight.com/
Live Chat with Alight.com Agents
  • Chat is available Mon-Fri 9:30am-6pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Alight.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Alight.com Live Support Statistics

Live chat starting pointhttp://www.alight.com/
Department you chat withCustomer Service
Chat center hoursMon-Fri 9:30am-6pm EST
Best time to chat10:15am
Average wait1
Current wait3
Rank (overall)2
Alternate methodsphone or chat
Quality of communication30%
Quality of help84%
Customer votes44,576
Information last updatedSat Apr 13 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number516-367-1095

Chatting with Alight.com Customer Service

Live chat with Alight.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Alight.com about. We can usually help ensure a better outcome. This is the best way to live chat with Alight.com because 276 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Alight.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.alight.com/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Alight.com agents, they are most likely chatting with you from their call center located in Sioux Falls, SD or India. Live chat is rarely available 24/7, and this department is open Mon-Fri 9:30am-6pm EST. It's hard to tell if companies like Alight.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Alight.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Alight.com

While Alight.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Alight.com is their 516-367-1095 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Alight.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Alight.com and GetHuman affiliated?

GetHuman and Alight.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Alight.com Contact Info

Information that GetHuman and its users have gathered about how to best reach Alight.com
Alight.com Phone NumberMore Alight.com Contact Info

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