Alight.com Live Chat

How to chat with Alight.com by GetHuman

Live Chat with Alight.com Agents
http://www.alight.com/
Click "Live Help" in the upper right
Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9:30am-6pm EST
Why did you want to chat with Alight.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Alight.com Live Support Statistics

Live chat starting point
http://www.alight.com/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9:30am-6pm EST
Best time to chat
10:45am
Average wait
1
Current wait
1
Rank (overall)
1
Alternate methods
chat or phone
Quality of communication
32%
Quality of help
82%
Customer votes
44,552
Information last updated
Wed Dec 12 2018 09:00:00 GMT+0000 (UTC)
Best phone number
516-367-1095

Chatting with Alight.com Customer Service

Live chat with Alight.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Alight.com about. We can usually help ensure a better outcome. This is the best way to live chat with Alight.com because 276 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Alight.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.alight.com/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Alight.com agents, they are most likely chatting with you from their call center located in Sioux Falls, SD or India. Live chat is rarely available 24/7, and this department is open Mon-Fri 9:30am-6pm EST. It's hard to tell if companies like Alight.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Alight.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Alight.com

While Alight.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Alight.com is their 516-367-1095 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Alight.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Alight.com Contact Info

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