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What should I do if I see inaccurate information in my account?

Asked 5 months ago
If a user discovers inaccurate information in their account on Alight.com, it is essential to address the situation promptly to ensure that all data remains accurate and up to date. The first step would be to carefully review the information that appears to be incorrect, such as personal details, benefit selections, or payroll data. It might be helpful to cross-check this information against any official documents or records one possesses. Once the user has identified the specific inaccuracies, the next recommended action is to visit the current web page of Alight.com for guidance on how to report discrepancies. Typically, Alight provides options for users to update or correct their personal information directly through their online platform. This process may involve submitting a request or using any available tools designed for managing account details. In cases where users require further assistance, it is advisable to explore the help section or contact support through the provided channels on the website. This ensures that the user can resolve any issues with their account accurately and efficiently.
Answered Jul 15th 2025

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