Acer Live Chat

How to chat with Acer by GetHuman

Current Wait: 61 mins (avg 38)
Hours: 24 hours, 7 days
Click the link to launch the customer chat
Why did you want to chat with Acer?

Topics from recent customer chat windows

My name is Edward Dowd . For many years I have been an RN at the Brattleboro Retreat i...
* April **** **Dear Customer Service,**On ** January **** at **:**: ** order ID...
Hello, i have purchased this acer nitro * back in ****, i never had any problems with t...
I was givven a acre Aspire M****G with a cd rom but no harddrive.**I installed a ***gB...
I bought a laptop last December **, *****Aspire E ** *E*-***G-**N**First there was a pr...
I have an old Acer Aspire G**** . The thing is it already burned my *** gtx to death. I...
My laptop has so many problems it isn’t even funny. While playing fortnite for * minute...
Hello, I am writing this because I am feeling that I must do this. Recently I bought Ac...
I purchased acer aspire * at the end of january ****.I am facing issues with the keypad...
To whom it may concern***Over three weeks we are without a computer. We don't by a prod...
Hi good day, (btw I really love your products) I have laptop bought last year and no...
I purchased a Spin * Laptop in October of ****, and it never worked right from the begi...
Before you buy an ACER product read my story of my interactions with them. I purchased...
Oct .** phoned about sending laptop for repairs some keys did not work (lap...
Help me with my issue

Acer Live Support Statistics

Live chat starting point
http://acer.custhelp.com/app/chat/chat_launch
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
3:30pm
Average wait
38
Current wait
61
Rank (overall)
3
Alternate methods
phone or chat or email or web
Quality of communication
38%
Quality of help
52%
Customer votes
37,011
Information last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)
Best phone number
866-695-2237

Chatting with Acer Customer Service

Live chat with Acer by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Acer about. We can usually help ensure a better outcome. This is the best way to live chat with Acer because 5,244 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Acer usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://acer.custhelp.com/app/chat/chat_launch are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Acer agents, they are most likely chatting with you from their call center located in Fort Mill, SC or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Acer offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Acer with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Acer

While Acer does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Acer is their 866-695-2237 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Acer? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Acer and GetHuman affiliated?

GetHuman and Acer have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Acer Contact Info

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