Acer Live Chat

How to chat with Acer by GetHuman

Live Chat with Acer Agents
http://acer.custhelp.com/app/chat/chat_launch
Click the link to launch the customer chat
Current Wait: 63 mins (avg 38)
Hours: 24 hours, 7 days
Why did you want to chat with Acer?
Chat topic: Where to buyChat topic: ComplaintChat topic: Technical supportChat topic: RepairsChat topic: ReturnsWant to chat for a different reason

Acer Live Support Statistics

Live chat starting point
http://acer.custhelp.com/app/chat/chat_launch
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
2:45pm
Average wait
38
Current wait
63
Rank (overall)
3
Alternate methods
phone or chat or email or web
Quality of communication
31%
Quality of help
59%
Customer votes
37,017
Information last updated
Sun Nov 18 2018 08:00:00 GMT+0000 (UTC)
Best phone number
866-695-2237

Chatting with Acer Customer Service

Live chat with Acer by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Acer about. We can usually help ensure a better outcome. This is the best way to live chat with Acer because 5,244 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Acer usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://acer.custhelp.com/app/chat/chat_launch are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Acer agents, they are most likely chatting with you from their call center located in Fort Mill, SC or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Acer offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Acer with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Acer

While Acer does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Acer is their 866-695-2237 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Acer? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Acer Contact Info

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