A:(Works only if you have a device with 11 or 22 digit serial number on it). Say 'Customer Service'; then press 0; then enter serial number of device.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Acer Technical Support?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #2 most popular Acer phone number out of 3. Click above to go back to the main customer service number and other contact information, including Acer email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · (Works only if you have a device with serial number on it). Say 'Customer Service'; then press 0; then enter serial number of device ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Acer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:(Works only if you have a device with 11 or 22 digit serial number on it). Say 'Customer Service'; then press 0; then enter serial number of device.
Below are some clips we've found from Acer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling the Acer Group support line for products purchased at Walmart.
This call may be recorded for quality and training purposes.
Please say sales, if you are interested in help purchasing a new product, or say support, if you need support with a product you already own."
Excerpt from a call with Acer
Thursday, September 26, 2024 5:25 PM
What are the hours and when should I call?
Acer operates the call center for this 800-571-2237 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 874 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Acer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Acer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Acer is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 874 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Acer is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Acer staffs the call center well on Thursday.
Why call this Acer number?
Below is a sample of recent calls to Acer, and their purpose. Are any of these similar to the reason you are trying to call?