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Bassett Furniture Industries, Inc. Customer FAQ

Top Answers & How-to Guides

What is Bassett Furniture Industries, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Bassett Furniture Industries, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return an online purchase to a retail store?

Yes, you can return an online purchase to a Bassett Furniture retail store. At Bassett, we want you to be completely satisfied with...
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Returns and Customization

What is the return policy?

Our return policy at Bassett Furniture Industries, Inc. is designed to ensure customer satisfaction. If you are unsatisfied with your...
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Can I customize the furniture?

Yes, you can customize the furniture at Bassett Furniture Industries, Inc. We understand that each customer has unique preferences...
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Can I return an online purchase to a retail store?

Yes, you can return an online purchase to a Bassett Furniture retail store. At Bassett, we want you to be completely satisfied with...
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Store Information

Where can I find a Bassett Furniture store?

You can find a Bassett Furniture store near you by using the store locator feature on our website. Simply visit our website, click...
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Can I track my order online?

Yes, you can easily track your order online through our website. Once you have placed an order with Bassett Furniture Industries, Inc.,...
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Financing and Promotions

Do you offer financing options?

Yes, at Bassett Furniture Industries, Inc., we understand that purchasing furniture can be a significant investment. That's why we...
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Are there any current promotions or discounts?

Yes, Bassett Furniture Industries, Inc. frequently offers promotions and discounts to provide our customers with the best value. We...
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Delivery and Warranty

What are the available delivery options?

We offer multiple delivery options to ensure utmost convenience for our customers. Our standard delivery option includes a scheduled...
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What is the warranty on furniture purchases?

Bassett Furniture Industries, Inc. provides a warranty on our furniture purchases to ensure customer satisfaction and peace of mind....
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Lead Time and Assembly

What is the lead time for custom or special orders?

The lead time for custom or special orders at Bassett Furniture Industries, Inc. typically varies depending on the specific product...
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Do you offer assembly services?

Yes, Bassett Furniture Industries provides assembly services for all furniture purchases. Our skilled professionals have extensive...
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Help me with my Bassett Furniture Industries, Inc. customer service issue

Ask any question you have about Bassett Furniture Industries, Inc. customer service. We will do our best to get you answers right away.
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