YouTube Customer Service Issues

Hello, I kindly request the return of my channel. Residing in Iran, I faced issues with my channel named vakilband due to language barriers. Recently, I unintentionally posted a celebratory moment on my channel after Iran's victory, including America's goal, which led to its removal by YouTube for copyright infringement. This channel means everything to me, and its loss feels unbearable. I am in a difficult situation in Iran, supporting my family, and this channel is my lifeline. I humbly ask for its reinstatement. You can reach me at mohamadrezaazadi267@gma il.com regarding the channel named vakilband. I sincerely promise to be more cautious in the future.

I have noticed unauthorized charges on my bank account that seem to be related to a YouTube account I did not know I had. I would like the YouTube account closed right away, and I expect a refund for all charges from October and November. If this matter is not resolved promptly, I may have to consider legal action. I would appreciate clarification on what these charges were for. Thank you for your assistance in this matter.

I received your email and had a conversation with your team today. I was informed that my refund will be processed within two to three hours. However, I have not yet received the refund. I did not request Showtime on YouTube or the premium YouTube account which were charged at $12.45 and $10, resulting in two unauthorized payments. I am still awaiting the refund promised to me within 2 to 3 hours, as you mentioned. My funds have not been returned to my Cash Out account.

I am having trouble signing into YouTube on my Fire TV using the YouTube app. Even though I am already signed in to Google on my TV, the YouTube app asks for my Google user and password. After following the initial steps successfully, I encountered issues during the activation process on my Android phone. Despite entering the code and attempting to connect, the process seems stuck on "device connecting." I verified my Google account status on both the Fire TV and my phone but have not made any progress. It has been over 30 minutes, and I still cannot access certain videos or my history due to the login issue. I am unsure how to proceed next.

I have been double billed by Google for YouTube TV and Fox Nation. I have attempted to contact Google without success as there is no telephone number or online contact available. Upon reviewing their website, it seems that I have 2 Google accounts billing for these services, even though I only recognize one account in my name. I need help identifying the second account so I can cancel it. Please assist me with this issue. Thank you.

I keep getting a pop-up on my mobile YouTube whenever I try to go online. The pop-up says, "Tell us what you like." I never requested this feature and I can't access your site without answering its questions. I never signed up for this and I do not want it on my smartphone app when I visit your site. How can I prevent this pop-up from appearing on my smartphone when I browse your site?

I am referring to the video where he was wrongfully accused of kidnapping. The child involved is my son and the allegations against him were false; the matter was only related to trust passing as his name was not on the list. I am tired of this video resurfacing. I am his mother, Ms. Johnson, and if I can find the person responsible for repeatedly sharing it, I will take legal action. Kindly refrain from uploading or sharing the video any further.

Dear Admin Authorities, I wholeheartedly apologize for mistakenly uploading a video that violated the rules. I understand that everyone makes mistakes, and I take responsibility for this error. I am a cricket enthusiast and have love for all teams and nations. I assure you that I will not repeat this mistake in the future. I kindly request the removal of restrictions on my YouTube channel, "STUDY WITH SAJID." Your assistance in this matter would be greatly appreciated. I believe in seeking forgiveness, and I assure you that I will refrain from any unlawful activities moving forward. I hope my request from Kashmir, India, will be addressed promptly, and the restrictions on my YouTube channel will be lifted. Thank you.

There is a YouTuber named Miguel te busco who recently posted a video promoting a cleaning product for his red Dodge Ram truck, where his 5 or 6-year-old son can be seen naked running around outside. This individual seems unaware of YouTube's content policies. Previously, he had issues with posting videos with copyrighted music. The video title is "Love Bugs Removal / Best Way to Do It - Miguel te busco." Hopefully, this message can get to the appropriate department at YouTube.

I uploaded a video on YouTube approximately five years ago. This month, many viewers have discovered the video due to someone at my school sharing it with classmates. They have informed me that the content is considered cyberbullying towards a classmate and advised me to remove it. However, I am unable to recall the password for the account associated with the video, preventing me from deleting it. I am seeking assistance on whether YouTube has the capability to remove the video on my behalf.

When using our LG television to access YouTube, we encounter a recurring issue. Upon opening the app, it resumes playback from the last session and sometimes freezes. To resolve this, we navigate to the "T" icon, select "go to YouTube," scroll to YouTube TV, and then it typically functions properly. However, frequent lockups occur, requiring a TV restart and a brief wait before retrying, which usually resolves the problem.

Sir, kindly remove my video. An unknown girl has made it go viral. I do not know or recognize her. I have not engaged in any inappropriate behavior in that video. I received a call from Mr. Gautam Malhotra's office in Delhi, and also from Rahul Sharma claiming to be from your YouTube channel, asking me to pay Rs. 10,[redacted]. I request that if this is a scam or fraud, please inform me. If any video belongs to me, please, I implore you, please delete it. Thank you.

I was chatting on YouTube live chat, but it seems my messages are not visible to others. I didn't violate any policies, we were discussing movies and dinner. Surprisingly, my brother faced a similar issue on his YouTube chat shortly after. I was in touch with someone significant to me during this chat. I would appreciate it if you could address this problem or guide me on how to resolve it. Your assistance in this matter is greatly valued.

Hi Happy Badal Gaming 2, We have conducted a thorough review of your content, and unfortunately, we have identified severe or repetitive breaches of our Community Guidelines. As a result, your YouTube channel has been deactivated. We understand that this news may be distressing, but it is crucial for us to uphold the safety and integrity of YouTube for all users. In cases where a channel significantly violates our policies, we must take action to safeguard the community. If you disagree with our decision, you have the option to appeal. Additional details regarding the relevant policy and the appeal process can be found below.

Hello, I am Tim Heidenreich, owner of the YouTube channel "Green-Ray" under the alias @Green-Ray. I recently encountered an issue with the new alias feature resulting in an unwanted custom URL (/c/DerblaueRayman) that I would like permanently removed. I am content with my current alias and would like to retain the original username (/TheOrangeray). I appreciate your assistance in resolving this matter promptly. Channel: YouTube.com/@Green-Ray Thank you for addressing this concern. Best regards, Green Ray

I recently had my channel terminated unexpectedly. After being suspended, the following day at 2:16 am, I received an email notifying me of the termination without specifying the reason or video involved. A while back, false reports led to strikes on my account, but I provided evidence and regained access. My content consists of gaming, music, and art videos created with friends. I believe my channel did not breach any community guidelines, considering my recent suspension. It seems like an error and I hope to resolve this issue promptly.

I recently got a 3-month free YouTube offer with my new TV purchase. This offer played a big role in my decision to buy the TV, but I am having trouble redeeming it. I would appreciate clear instructions on where and how to enter the code for redemption. Despite following the provided instructions and entering the code on the redemption page, I only get redirected to the regular sign-up page without any discount or option to enter the code. I have spent countless hours attempting to resolve this issue; Sony directed me to reach out to YouTube. I have been trying to find a solution for days now. Your assistance in this matter would be greatly appreciated.

1. Issue: My YouTube Premium on my iPad stopped downloading videos. Upgraded the YouTube version, but still unable to download after attempting to download three videos simultaneously. Even deleting some of the downloaded videos did not fix the problem. 2. I have a family membership subscription, but family members cannot access it. Requesting to switch to a single user premium without losing downloaded videos. Additionally, seeking a refund for the unused portion of the family membership. 3. Contact: [redacted] or [redacted]

I recently subscribed to YouTube TV in order to access local channels, but I've been encountering issues with the playback area being different from my actual home location. The service mentions that the playback area is determined by the IP address, and it can be updated if incorrect. I'm unsure how to proceed with this update, as I've been unsuccessful in reaching any support via phone at the YouTube number.

Subject: Need Help Canceling YouTube Premium Trial Subscription I've been trying to cancel my YouTube Premium trial subscription since before December 22, [redacted], using both an android smartphone and a desktop. Despite following the cancellation steps from your videos, I couldn't find any way to cancel the subscription in my account settings. The subscription still shows as active. I would appreciate it if you could address this issue and provide a refund of $11.99. Thank you. Marva B.