YouTube Customer Service Issues

Dear Sir/Madam, YouTube, a popular social media platform, has recently allowed anyone to create a channel. This change has led to widespread abuse, with individuals exploiting the platform to earn money at the expense of others. Many individuals, including the ones listed below, are causing problems by trolling and harassing users to make money: 1. Smita Satpute 2. Yash Satpute 3. Vijaya Baramatikar 4. Adv Manali Gavali 5. Shivlaxmi Aaisaheb Their behavior is disruptive and harmful to the community. I urge YouTube to investigate and take action promptly to address this issue and prevent further exploitation of the platform for personal gain. Thank you.

I recently discovered that Google has been charging me twice for the premium service of YouTube through PayPal for the past three months without my authorization. My usual billing is on the 9th of each month on my Visa card. After canceling autopay on PayPal, I tried to cancel on my Google account, but was informed that the premium account would terminate on July 22. I've been a premium subscriber for over two years, always billed on my Visa card. I noticed the issue when ads started appearing again. I need verification and correction of this double billing. I'm unsure why this occurred as my recent Google account activity was only related to One Drive billing. I paid my June bill on 06/22/[redacted] but Google still deducted the amount through PayPal, leading to a total billing of $39.66. I am requesting a refund of $26.44 or a credit for two months starting in July. I need the double payment to cease as my billing is solely done on my Visa card ending in [redacted].

I initially signed up for a free trial of YouTube's premium music. Even after canceling my subscription, I am still being charged every month. I contacted my credit card company, and they reimbursed the charge but could not prevent future payments. Despite already canceling the subscription and not finding an option to terminate an inactive subscription, the charges persist. What complicates matters is not receiving email notifications about the charges, leading to uncertainty about the associated email address. None of my email accounts display an active subscription or payment history since the cancellation. Despite my efforts, contacting YouTube by phone has been unsuccessful, and the support website requires a merchant or account number to reach out. I am unsure of the next steps to take in this situation.

Recently, I've been targeted by two YouTubers who are using my old videos to intimidate me. They go by the names "As Above So Below" and "The Bridge Burner." They have made false accusations against me in their comments, claiming I posted inappropriate content when, in fact, it was related to news coverage. Despite my efforts to report this to YouTube, they continue to harass me and spread lies. I am seeking assistance in dealing with this situation as they are now blackmailing me unjustly. Your help would be greatly appreciated.

There is a YouTube channel that is engaging in stalking, harassment, and spamming behavior. The individual behind the channel uses aggressive and offensive language towards specific people and threatens violence. This person, who goes by the name AS ABOVE SO BELOW, is located in Canada, specifically Toronto. They have made insensitive comments about a case involving the murder of two girls in Delphi, Indiana, showing a lack of understanding and empathy. This behavior is concerning as it can potentially incite harm towards others. It is essential to address and take action on such harmful online conduct.

On August 22, [redacted], I received an email from [redacted] indicating that my YouTube channel was permanently removed due to severe or repeated violations of the Community Guidelines. The email suggested that I could appeal the decision by filling out a form and provided a link to do so. I believe this removal was a mistake as I have not violated any policies on the platform. Despite trying to appeal online twice, I have been unable to regain access to my YouTube account. The account and all its videos are still accessible to viewers, but I cannot administer it. I am hoping to speak with a YouTube representative to resolve this issue and have my account reinstated.

I recently rented the film "Fantastic Beasts: The Secrets of Dumbledore" on YouTube. Unfortunately, the audio quality was extremely poor, making it difficult to enjoy. I tried watching it on different devices and networks, but the issue persisted. The sound was distorted, especially during music and dialogue, sounding choppy and laggy. I attempted to capture the problem, but it's hard to describe accurately. I am disappointed in the high price I paid for such a low-quality experience. What's more, I noticed that the same film was being sold for a lower price on my YouTube homepage after I had already rented it for $15.99. This discrepancy has left me feeling frustrated and confused.

Two months ago in May, I realized I wasn't receiving many business emails. When I checked my inbox, I found a GTA YouTuber spamming me. Despite my warning, the messages continued. I had to remove my business email from YouTube to avoid further contact with this individual. The company is allegedly managed by MRBOSSFTW, who I believe is dishonest about unconfirmed DLCs. I attempted to address this issue as I don't have time for dishonest people.

I have a groundbreaking idea for a YouTube movie that focuses on tackling global warming and reversing climate change in my lifetime. At 66 years old, time is of the essence. Additionally, I have an innovative concept to combat hurricanes while they are at sea without harming marine life, inspired by the impacts of Hurricane Harvey. Speaking with an Army Lieutenant Colonel from the Corps of Engineers who saw potential in my idea, I believe these theories are worth exploring further. I have applied for a patent, although I understand the challenges of getting it approved. If there is interest in my ideas, I am willing to share more details. Thank you, Mike S., from Friendswood, TX.

Dear YouTube Team, I am Martin Kinné, the owner of a YouTube channel under the same name. Unfortunately, I am unable to access my account as I have forgotten my password and my old mobile number is no longer in use. Despite YouTube's attempt to send an SMS to the old number, I now have a new number. I can verify my identity using my passport, as well as providing both the old and new phone numbers. Additionally, I have access to my [redacted] email address, which is associated with my YouTube account. If needed, I can provide further verification by showing similarities between my videos and my passport, photos, or even appearing live. I would greatly appreciate any assistance in recovering my account promptly. Thank you for your attention to this matter. Best regards, Martin Kinné

Good day! I encountered an issue with my YouTube channel where it asked for a password that I've never had to input before. I tried entering it multiple times but kept getting an error message. Eventually, I requested an SMS code, entered it, and managed to log in. Then, a YouTube security icon appeared prompting me to enable a safe mode to protect against virus-infected channels. I clicked on it but encountered a YouTube error. I tried looking for help online and watched videos where people had similar problems, but following their advice did not work. I am unable to access my channel now after spending a lot of time editing videos. I've searched the internet extensively but haven't found a solution. Please help, as I'm unsure what to do next.

Hello, I would like to seek advice regarding a situation I am facing with my YouTube channel. Recently, one of my videos, a recap of the movie "Coco," which was only 3 minutes long, was taken down by an unauthorized person. I had created the script, recorded the audio myself, and included some clips from the movie under fair use laws. After two months, I received a copyright strike, but I am struggling to get in touch with the individual who issued it to resolve the matter. I am considering submitting a counter notification as the clips used were minimal, and the main focus was on my audio summarizing the movie. Any guidance on how to proceed would be greatly appreciated. Thank you.

I need assistance contacting YouTube regarding the termination of my channel. Previously private videos were made public, leading to emails from YouTube about adult content violations. Although they mentioned not penalizing me for the oversight, later I was informed of multiple sexual content violations resulting in the deletion of my channel. I never received warnings about sexual content and did not have any videos violating the guidelines. I am seeking guidance on appealing this decision to at least recover my saved playlists, including my watch later playlist with hundreds of videos, accumulated over five years. My other playlists with thousands of videos and personal content meant for friends and family are also important to me. I want to clarify these misunderstandings and regain access to my channel. Thank you.

I am experiencing an issue with playing my purchased YouTube videos on my Xbox console. Despite contacting Microsoft and receiving information that the problem is related to YouTube specifically, when reaching out to a YouTube agent ** months ago, my case was closed without receiving assistance from a specialist. I have attempted to submit error reports numerous times with no resolution over the past year. I am seeking help to resolve this ongoing problem as I am unable to access my purchased content. My user name is Retro Voicedude85, and you can reach me at [redacted] Thank you for your assistance. - Brad

I am trying to watch a recorded hearing on the Attack on Democracy, but there is a lock when I try to access it, prompting me to start a 7-day free trial for Spanish Plus, which I do not want. I am a subscriber to YouTube TV, paying $69.38 monthly, but I am frustrated by this additional paywall. I simply want to watch the content I have already paid for without being forced into a trial or upgrade. Please assist me in removing this lock from the recorded programs. Thank you for your help.

My channel got hacked on June 4th, [redacted], and while I reported it and changed all login details, they suspended my channel for investigation. Despite filling out appeals multiple times, receiving only automated responses, my 12-year-old channel remains suspended. I fear losing it due to what seems like Google's ineffective handling of the situation. I followed their instructions after the hack, but my channel is still unavailable. Google's claim of a swift investigation doesn't align with my experience of waiting almost two months. I urgently seek to regain access to my channel, having taken all necessary security measures promptly. I'm frustrated at the lack of progress and the potential loss of my long-standing channel. Any guidance or assistance would be greatly appreciated. Thank you.

I am an employee at the Alaska Veterans and Pioneers Home in Palmer, Alaska. I recently tried to set up an annual YouTube Premium Music account for the facility, but encountered issues with the payment process. Despite receiving confirmation, the account shows no purchases, and my personal bank account has already been charged. Originally, I intended to use a Google Play gift card as the payment method, but I did not find that option during the setup. I would like to cancel the current account under username AVPH Recreation, receive a refund for the $99.99 charge from the bank method ending in [redacted], and then create a new annual YouTube Premium Music account for multiple devices using a Google Play gift card. I am seeking guidance on how to proceed or a link for utilizing a Google Play gift card for payment. Thank you for your assistance.

Please, delete my viral video and cancel the email you sent to cybercrime. Please, don't let my video go viral or be uploaded. Give me one month, I will pay and withdraw my complaint. Cancel the email sent to cybercrime and remove my video. Someone is blackmailing me for money. Please delete the video from your site and cancel the cybercrime report. A girl is blackmailing me; please cancel the report. Please, don't upload or share my video on YouTube. Kindly, do not ruin my career.

I am requesting the cyber crime department to address my complaint. Recently, an individual has shared a video of me without my consent after blackmailing me through a WhatsApp call. The person demanded money to prevent the video's release online. The person responsible for this blackmail goes by the name Rahul Sharma. I am urging the authorities to investigate this matter promptly and remove the video. I kindly request that the email associated with this incident be deleted within one month.

Hello, my account has been locked. I received this email from YouTube: Hello Tesla Daily, Our team has reviewed your content and found serious or repeated violations of our community guidelines. Therefore, your channel has been removed from YouTube. We can understand if you are disappointed. Our priority is to ensure YouTube is a safe platform for all users. If we find a channel seriously violating our guidelines, we remove it to protect the other users on the platform. If you believe we made a wrong decision, you can appeal. More information on the relevant policy and instructions on how to appeal can be found below. What's in the guidelines? Spam, fraudulent, or misleading commercial content is not allowed on YouTube. What are the consequences for your channel? Your channel has been permanently removed from YouTube. In the future, you are not allowed to have or create other YouTube channels, nor are you allowed to access other channels. What you can do now: If you want to appeal this decision, you should: Read YouTube's community guidelines. You can appeal here. Please fill out the appeal form as completely as possible. Don't forget to include your channel URL: [redacted] If you have further questions, we are happy to help. Best regards, The YouTube Team My name isn't Tesla Daily, and the appeal URL is not working. Please review my case and unlock my account. Regards