YouTube Customer Service Issues

Hello, I wanted to bring to your attention a channel known as Withoutacrystalball, run by Katie Joy. She creates hateful content targeting Christians, Jews, and races. Multiple people have tagged you on Twitter regarding her offensive content. She is facing lawsuits for defamation, including one from Todd Chrissley from the TV show Chrissley Knows Best. I urge you to take action against Withoutacrystalball monetizing her videos. She profits from mocking Christians, revictimizing abuse survivors, spreading hate speech, doxing victims, and promoting slanderous content. She has even influenced sponsors to drop individuals like Jessa Seewald, an abuse survivor, just because of their Christian beliefs. Katie Joy's behavior is harmful, and she needs to be held accountable for her actions. I recommend looking into Katherine Joy Manske Paulson, Without a Crystal Ball, to address this issue promptly. Thank you, Melinda Cronk

I encountered a "turn on safe search to hide explicit content" notification while browsing on Safari through YouTube and Google. Despite my innocent searches for skincare routines, hair styling, and fashion content, this message popped up repeatedly. I'm unsure whether to update the safe search settings or dismiss it without affecting my search results. It is frustrating to face these prompts while simply trying to enjoy videos or browse websites. I seek a solution to prevent these interruptions from occurring during my online activities.

While using Safari, I encountered a pop-up on YouTube and Google advising me to activate Safe Search. The content I was viewing included videos and images related to skincare, shopping hauls, hair styling, hygiene, self-care routines, and various other activities. Despite the pop-up stating the content was explicit, I disagree as the material appeared to be harmless. I'm unsure how to prevent these messages from reappearing in the future.

Good evening, I'm Robert, and I am unable to access my YouTube account. It seems to have been blocked because of suspicious activity. My phone and apps were compromised by malware from 12/01/[redacted] onwards, and I only realized it when money started disappearing from my various accounts. I primarily use this YouTube account for listening to music while I'm out and about. I upgraded to a paid account to avoid commercials in my car. I would greatly appreciate it if you could release my account. Have a nice day! Robert

My 8-year-old grandson, who has autism, has been watching inappropriate content on YouTube like "Family Guy" and "American Dad." Unfortunately, he acts out scenes from these shows in real life, which is very worrying. He accesses these videos through our Comcast Xfinity TV. I'm looking for a way to block certain content while still allowing him to watch educational videos like "SuperWhy" and "Elmo" on YouTube. This situation is causing a lot of issues for both him and our family.

Dear YouTube Team, I am writing to appeal the termination of my channel "zoom485kodi." I believe that my videos did not violate the community guidelines. Please review my channel to check if there have been any incorrect flaggings by users. My content did not contain any violations such as spam, scam, violent or graphic material, hateful content, threats, or misleading metadata. I always adhere to the rules for tagging my videos. If I unintentionally uploaded content that breached the guidelines, I apologize and promise to be more careful in the future. I kindly request the reinstatement of my channel so that I can continue sharing content in compliance with YouTube's policies. Thank you for your attention and understanding.

Dear YouTube Team, I am writing to appeal the termination of my channel "zoom485." I firmly believe that my videos did not violate the community guidelines in any way. It would be greatly appreciated if you could review my channel again to investigate if my videos were mistakenly flagged by viewers. My content strictly abides by the community guidelines with no spam, scams, violent or graphic materials, hateful or political speech, threats, or misleading metadata. If there was an inadvertent violation of the rules, I sincerely apologize and assure you that it will not happen again. I kindly request the reinstatement of my channel. I am committed to following all the regulations and guidelines for future video uploads. Thank you for your attention to this matter. Sincerely, [initials]

After unauthorized activities on my debit card, the card linked to Google payments for YouTube is now invalid. I've updated my payment method to direct debits from my bank account, but no payment has been deducted, and my premium service remains inactive. I'm eager for Google to verify my payment details so that I can resume my premium membership and avoid ads. Even though I haven't received a new card from my bank, I've provided the routing and account numbers for direct transfers. Despite this, Google has not initiated any charges using this method. I'm seeking a prompt resolution to this issue.

Dear Sir, I recently had an unsettling experience involving an unknown caller who tried to blackmail me with a supposed video recording. The individual demanded money to delete the video they claimed to possess. Subsequently, another person claiming to be from YouTube contacted me and mentioned a fee for deleting uploaded content, stating my number has been reported in a cybercrime complaint. I am deeply worried about the situation and seek your urgent assistance in resolving this matter. Thank you.

I am Saurabh. My contact number is [redacted]. Someone uploaded an inappropriate video of me on YouTube, and I received a call from a YouTube crime reporter informing me about the video going viral. They provided a contact number [redacted] for me to delete the video. After paying the initial amount to remove the video, I was asked for more money. I was instructed to deposit an additional amount to delete the video from Facebook as well. Now, I am being contacted by someone named Vikram Goswami from Crime Branch ([redacted]) asking me to resolve the issue quickly to close the matter. Please assist me.

My YouTube account was unexpectedly terminated after I uploaded a joke video about Fortnite and a supposed "Vbucks glitch". The video was intended for comedic purposes, and I clearly stated this in the description. Despite it being a playful video among friends, it garnered around [redacted] views before being removed. I was surprised when my account was terminated altogether. Upon reviewing similar videos still active on the platform, I believe my content did not violate any policies. I am seeking the reinstatement of my YouTube account, as my friends and I are confident that we abided by the guidelines outlined in the "Spam, deceptive practices, & scams policies" page. It would be ideal to have my video reposted with its initial views and to regain my subscribers.

Blackmail Incident Report I was contacted by a person named Payal Jain via video call on 16.02.22 at 10:00 p.m. During the call, she recorded me without my knowledge and demanded Rs.21,[redacted] to delete the video. When I refused, she threatened to upload the video on YouTube. I blocked her immediately. Two days later, someone claiming to be Gaurav Malhotra from Cyber Crime Delhi Police called me, threatening arrest if I did not pay. They provided contact information for a person to delete the video, which I did not contact. Despite not paying, they continue to demand money, threatening to upload the video on YouTube and have me arrested. I urge YouTube to take action on this matter promptly.

Hello, I need assistance with my YouTube channels. I have two channels named NicktaculaPlays and Nicktacula, each with its own custom URL to match. NicktaculaPlays has over 1,[redacted] subscribers, while the other has just over [redacted]. I have decided to restructure them. My plan is to change Nickatcula to NicktaculaVods and NicktaculaPlays to Nicktacula. I successfully changed the first channel's name and custom URL to NicktaculaVods. However, I encountered an issue with NicktaculaPlays. Although I changed the name without any problems, I deleted the custom URL to change it to youtube.com/c/nicktacula, but I'm unable to do so. Even when attempting to visit youtube.com/c/nicktacula, it leads to a [redacted] error page. I am unsure why this is happening and if there might be a waiting period before I can use that specific URL. Your help is appreciated.

Hello, I would like to inquire about the specific reason for the channel's block and potentially request to adjust the restriction to a warning status if possible. I assure you that I am willing to adhere to any conditions to demonstrate that I am a responsible user who had no ill intentions. I am greatly troubled by this situation as I believe everyone deserves a chance to improve, even those with a past mistake. I want to emphasize that I use the channel strictly for educational and entertainment purposes. Throughout my usage, I have not engaged in conflicts with other users, violated any community guidelines outlined on the youtube.com website, or received any prior warnings from the YouTube administration. Therefore, the sudden block came as a surprise to me. Although I acknowledge that the account name "Nate Higgers" may have caused confusion, I want to clarify that this name was not created on YouTube but was transferred from my Google account when setting up the channel. I have since changed the name, understanding the possible misinterpretation. YouTube has been an essential platform for me, and I recently subscribed to YouTube Music and YouTube Premium to support the site. I kindly request your understanding and the opportunity to resolve this matter. Thank you.

Hello, on Monday, February 21, [redacted], I tried logging into my YouTube account and received a message stating that my account had been terminated due to policy violations. I am looking to appeal this termination as I believe I have not done anything wrong. Here is the URL to my YouTube account: [redacted] 1. I have never created or uploaded any videos on YouTube, so I am unsure why content that violates guidelines would be present on my channel. 2. I have not engaged in spamming activities on YouTube. 3. Since I do not create content, there is no deceptive content associated with my account. 4. I have noticed that many new YouTube accounts also lack self-made video content. 5. I have never received a strike on my account before. 6. Occasionally, my comments may have been censored, but they were promptly removed without causing any issues. 7. I rarely use links, and when I do, they lead to other YouTube channels. I kindly request the reinstatement of my channel as I have not violated any rules. Thank you.

I am seeking assistance from Google/YouTube to investigate a charge of $54.99 made for YouTube TV G.CO Payment on February 22, [redacted]. I am providing details of my actions related to my training at COS University. I received an unauthorized charge listed as YouTube TV G.CO Payment on February 22, [redacted], despite the payment showing as February 19, [redacted], on my bank statement. The charge occurred after watching COS University courses and closing the YouTube videos that appeared afterward. I did not purchase any video and suspect a possible hack or fraudulent activity related to GOOGLE-YOUTUBE-G.CO-PAYHELP-CA. I would appreciate assistance in resolving this matter.

I have encountered multiple bugs on YouTube's system. It appears that they may be aware of these issues but are not taking any action. It seems that the only way to reach a YouTube representative is through a paid subscription matter. One bug that I have noticed is with the rewinding and fast forwarding feature. While it is supposed to occur in 10-second intervals, the system seems to vary between 7-13 seconds. Additionally, there is a glitch where the app inaccurately shows video progress. After fully watching a video, it may incorrectly display that only a small portion was viewed. If I stop midway, it fails to resume where I left off and starts the video from the beginning. I am requesting these bugs to be resolved promptly.

YouTube has been incredibly helpful to me while I recover from my quadriplegic limitations. It allows me to experience life through videos created by talented YouTubers. However, I've been struggling to read and respond to comments, and I worry that I may have unintentionally said something inappropriate in the past. Could you please assist me in restoring my status as a good YouTuber? I appreciate any guidance you can provide. Thank you.

This Thursday morning, March 3, [redacted], I accidentally subscribed to a free trial on YouTube. I did not intend to do this. Please cancel this subscription and ensure that I am not charged. I just use the free version of YouTube with ads and in-app purchases, no premium services. Please acknowledge this cancellation. You can confirm receipt at [redacted] I apologize for any confusion. You can contact me at 1 [redacted] for the next three weeks. Thank you, Karyn. Request: Cancel the free trial and any associated premium service orders on YouTube. I will not be liable for these charges. Thank you.

I believe there have been numerous complaints about Sharon from the Spilling the Tea channel. Sharon appears to be using Youtube to fund her drug habits, and her drug use is escalating dangerously, with her sometimes nodding off in live streams. She has engaged in abusive behavior, bullying other channels for more views and causing harm to fellow Youtubers by using derogatory language and insults. Another concerning channel is run by Maddie and Jarryl Owens, who also seem to be using their platform to solicit money from viewers through dishonest means. Maddie has reportedly defrauded a disabled woman of $[redacted]. It seems that Youtube is being held accountable for allowing this behavior to continue despite numerous complaints.