Yahoo Customer Service Issues

I would like to raise a concern regarding Yahoo Mail. This incident was extremely frustrating as it occurred while I was in the middle of an important task that required using Yahoo Mail. The platform failed to download attachments, forward emails, and reply to them, disrupting my workflow significantly. Luckily, I could rely on my Gmail account during this ordeal. The reliability issues with Yahoo Mail have been a recurring problem for me, and I primarily use it due to its historical significance as my first internet account. Consider this my feedback on the poor service experience, which almost resulted in a missed deadline for a crucial job application. I aim to share my dissatisfaction with Yahoo Mail with everyone I know because of the disruptive and unreliable service I've encountered. As a result, I do not feel comfortable sharing my Yahoo Mail address for contact purposes.

I have been using a Gmail account with Thunderbird Portable for years without any issues. Recently, I encountered a Google security error while trying to send an email, indicating that Google may have revoked permission for less secure apps without my consent. Despite this, I could still receive emails (IMAP), which was important for receiving a recovery code. Unfortunately, I attempted to switch to "OAuth2" in Thunderbird for the account, which stopped my ability to receive emails. I tried various suggestions from online help pages to regain access to Google, but I kept receiving the error message: "Google couldn't verify that you're the account owner." Even after multiple attempts, it continues to say: "You're trying to sign in from a device Google doesn't recognize," preventing access for my protection. The Yahoo account offers an alternative access method, but calling customer service is not an option due to limited availability during the COVID-19 pandemic. I would appreciate any advice on how to proceed. Thank you for your assistance. Best regards.

Headline News: My Android laptop stopped working, but I got a new Acer laptop! Hope you don't suspend my Yahoo account and email address. I requested not to suspend on 4/20/[redacted]. I followed instructions and changed to a new Yahoo account, keeping my forever email address. My Yahoo account is important to me. Contact me at mbtonlinson451[at]yahoo[dot]com or [redacted] if needed. My name is Mitzi T., and I am committed to maintaining my Yahoo account and email.

I am concerned about suspicious activity in my Yahoo account. It appears that someone has accessed my account as I received an email regarding a password change that I did not initiate. This has happened before with the same account in [redacted]. I need assistance in investigating this matter. The email I received mentioned a different Yahoo email address, p****@yahoo.co.za, which is not associated with my account. The email indicates a password change for a Microsoft account linked to [redacted] from South Africa using Windows and Internet Explorer with the IP address [redacted].[redacted].[redacted].[redacted] on 4/21/[redacted] at 6:40 PM (SAST). I am worried that my account has been compromised and would like guidance on resetting my password, reviewing security information, and improving the security of my account. Thank you for your help.

I am experiencing delays in receiving emails on both my iPhone and Mac. Sometimes it takes up to 12 hours for emails to show in my inbox. I used to have a Yahoo Plus account for which I paid $9.80 annually, but the charges stopped without notice. I suspect Verizon is neglecting their email services. Can anyone shed light on what is happening with Yahoo? Thank you. From, [redacted], [redacted]

I am using my late husband's Mac computer. I've attempted to access his account using the provided password but was unsuccessful. I tried to reset the password but encountered difficulties due to a verification process through his old phone number that is no longer active. Despite providing an alternate email linked to my account, I still cannot make any changes. I have my own Yahoo account, however, managing settings has been a challenge for me. The Mac is the only working computer, and I previously handled our finances on it. I require assistance in accessing and using his computer effectively.

For many years, I have been using different iPhones to send and receive emails. Recently, I've been facing an issue where I can receive/view emails on my iPhone 5s but can no longer send them. I suspect this problem may have started after an iPhone update, although I haven't made any changes to my settings. Similarly, my wife, who switched from an iPhone 5s to an iPhone 11 a few months ago, is now experiencing the same problem with sending emails from her phone even though she didn't have any issues initially. Despite consulting the local ATT Store, who claimed it's a Yahoo issue unrelated to the iPhones, we are still unable to resolve this.

Dear ladies and gentlemen, I am having trouble logging into my old account at [redacted] I am unable to receive the security code as my phone number has changed and the old number linked to the account is no longer active. I cannot update it without logging in. Moreover, the old SIM card is deactivated, and the email listed as a backup no longer exists. I hope you can assist me in updating my new phone number on the old account. I still remember the password for the old account. The Yahoo help page has not been useful. I kindly request a prompt response, as this situation may lead to difficulties. Warm regards, Emanuel Lorenz

When logging into Instagram through Facebook, I used the email [redacted] associated with my Facebook account. However, as I no longer have access to the phone number linked to my Yahoo account, I'm unable to receive the password reset email from Instagram. Despite my attempts to change the password, I faced difficulties due to the outdated phone number. After managing to update my email and phone number on Instagram, I was unexpectedly logged out and prompted to verify my account by receiving a security code on my Yahoo email, which I can no longer access. As a result, I urgently need to reset my Instagram password to regain access.

Good day, I'm Luca ZACCHETTI, born in Genoa on February 2, [redacted], with the social security number ZCCLCU93B02D969Q and the email account [redacted] Unfortunately, I can no longer access my email address because I forgot the password and security question answers. I currently use [redacted] for work but need access to my Yahoo account for services linked to that email. My phone number +39 [redacted] is now inactive due to relocating to Singapore, with the new number +65 [redacted]0. I request a temporary password at [redacted], my mother's Yahoo at [redacted], via Whatsapp in Singapore, or text at my mother's number [redacted]/[redacted]. I can provide passport copies, social security numbers, and my mother's driver's license for verification if needed. Thank you.

I need assistance in recovering my Yahoo account "okorolucky81" as I have forgotten the password and cannot recall the passwords for my recovery email accounts. I still have an active Yahoo account that can be used to send a reset link. I am seeking support from Yahoo to help me recover this account. Name: Lucky Chinese Okoro Former Passwords: Okorolucky, okorolucky1993, Luckyokoro, luckyokoro1993 Security Question #1: Oldest child's nickname - Amal Recovery Email: [redacted] (forgot password) Recovery Email: [redacted] (forgot password) Active Accounts: [redacted], [redacted] Recent emails in account: Google security alert code, sent and received Facebook, Instagram, Google messages Phone Numbers: ([redacted])[redacted], ([redacted])[redacted] Date of Birth: 8/13/[redacted] City: Egbu, Lagos, Owerri, Nigeria, Imo state I am in need of assistance to recover my email account.

Dear Yahoo Customer Support, I am currently experiencing difficulty accessing my old Yahoo email account under the address "[redacted]" Unfortunately, I no longer have access to the recovery email addresses or phone numbers linked to the account. However, I can provide evidence of ownership through an email sent from my Gmail account to my Yahoo account in [redacted]. I have included a copy of this invitation email below for your reference. Would it be possible to use my current Gmail account, "[redacted]," as the new recovery email address to initiate a password reset for my Yahoo account? Thank you for your anticipated assistance. Best regards, Balint Radics (Original Gmail invitation email text included)

Hello. I've been unable to access my email for days now, it seems to have been hacked. [redacted] This is the email I cannot access. I also can't answer the security question anymore. Forgotten. And my old deleted email address [redacted] is inactive. Therefore, I cannot receive emails there and cannot reactivate my email account. There are very important data in there. Unfortunately, they cannot be reached by phone either. Please help me. My information for your security. Silke Gutbrod Am Geisrain 4a [redacted] Obrigheim Mobile [redacted]15 Born 23.01.[redacted] I have created a new email address... You can only contact me through that or my mobile. [redacted] Please respond as soon as possible. My eBay Kleinanzeigen account was also hacked!!! Best regards, Silke Gutbrod

I am having trouble signing into my Yahoo email account. I made this account a long time ago and cannot remember the backup email. After finally recalling my password, I received a message about unusual activity and was prompted to use the backup email which I do not know. Although I remember my password now, I cannot access my email due to this issue. Even after waiting 12 hours and attempting again, I faced the same problem. I need to access an important email in my inbox, but I am unsure of my options without the backup email information. I would like to know if this restriction will be lifted so I can sign in with just my username and password. It's urgent that I gain access to my mailbox, so any assistance you can provide would be greatly appreciated. My email address in question is "[redacted]"

Hello, I apologize for reaching out at such a late hour, but I encountered an issue several years ago regarding my old account. It was deleted due to inactivity, and I would like to recover it as many accounts, such as Facebook, my high school website, and several games, are linked to that email address. Unfortunately, I am unable to access them since the account was deleted. Therefore, I kindly request to reactivate my old account using my email address: "[redacted]". Thank you for your understanding and the work you have provided during these challenging times!

I am having trouble accessing my account. I know my password and email, but I am being prompted to verify my identity due to unusual activity. The site wants to send a verification code via text, but my phone number on file is outdated, and I can't update it without logging in. I need assistance updating my phone number to access my account.

My email at yahoo.de is quite old. Here is the issue: I have an account linked to my PlayStation 4. When I tried to make changes to the settings on my device, the PlayStation automatically logged out. When I tried to log back in, it asked for the password, which I couldn't remember. I tried a few passwords I recall, but none worked. I went to the PlayStation's "forgot password" option, and a confirmation was sent to [redacted] I tried to log into Yahoo.de to get the code but could not receive it on my old phone number. I couldn't find help online or through Yahoo's support page. I urgently need assistance and support, please respond quickly, preferably by phone. Unfortunately, I could not find a support number online. Best regards, Dennis D.

Around February 21, [redacted], Yahoo made changes to their POP3 servers. I use MS Office Outlook to access my Verizon Yahoo email. I have a valid email and password that work when I log in to Yahoo Mail directly. However, when I try to use the same credentials in Outlook, it says the password is invalid. My Outlook settings are as follows: - Incoming server: pop.mail.yahoo.com - Outgoing server: smtp.mail.yahoo.com - Incoming port: [redacted] - Outgoing port: [redacted] What steps should I take to resolve this issue?

My name is Joohi Kamath. I have a Yahoo email address at [redacted] I haven't used this email for the last 12 years, but it's linked to my airline booking. Unfortunately, I can't access my booking because I forgot my password. Even though I answered the security question correctly, I'm still locked out of the account. I urgently need to access my email to activate my refund link. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I have been using a Mac laptop with OIS 13, an iPhone 11, and an Apple iPad. Yahoo mail has been my primary email for about 15 years. Recently, my Yahoo emails stopped downloading with the message "imap.mail.att.net not responding." I have tried resetting my password multiple times through AT&T and Yahoo security protocols, but I no longer have an AT&T account. I'm unable to remember one or both security questions, and the written password is not working. I'm concerned about a possible hack. When attempting to reset the password, I'm unable to receive a text security code. This issue is frustrating as my Yahoo email is critical for my communication. Any suggestions on how to change the password would be appreciated.