Yahoo Customer Service Issues

I have a [redacted] account that I originally used to sign up. Later, I added a small business account [redacted], which I have used for years with Thunderbird. Yahoo recently split personal and small business accounts, notifying the personal account only. Now, I can't access [redacted] as it says the credentials are wrong, even though they were changed, and I can't receive reset emails because they go to the locked account. I'm also unable to activate my login ID as the emails don't reach the alternate address I provide. I'm trying to move my domain, but the new provider says it's locked due to my inaccessible account. The support number provided is not helpful, causing frustration as I'm in South Africa. Any assistance would be appreciated.

I am David Wood, a long-time web hosting customer with the website dhwoodlaw.com. Regrettably, my email accounts, [redacted] and [redacted], have suddenly stopped functioning, preventing me from accessing important work emails for about two weeks. Despite reaching out to Yahoo multiple times, they have directed me to their Small Business Customer Service Team webpage or phone line, where I encounter long wait times with no resolution. Currently, I have been on hold for 41 minutes. I am extremely frustrated and urgently need assistance to restore my email access. Kindly contact me at [redacted] to address this issue promptly.

I'm experiencing difficulty accessing my Yahoo Mail account. Despite knowing my password, I am unable to log in as it prompts me to verify my account through a verification code sent to an old phone number I no longer have access to. Additionally, the alternate email linked to my account is also requesting verification through the same outdated phone number, causing a loop. As my first and crucial email account, this is concerning as it holds my important emails and is connected to various apps including Facebook and Flickr. I seek assistance in resolving this matter to regain access to my Yahoo account.

I have had one of my Yahoo accounts since [redacted]. My Facebook is linked to that account, which I haven't used in a while. I logged out of Facebook and requested a password reset to the Yahoo account linked to it. Although this is not my primary Yahoo account, I do not use the one connected to Facebook anymore, only for my Facebook login. I am unable to access the account due to forgetting the password and not recognizing the recovery email associated with it. I want to update the recovery email to my current primary email, but I can't due to not remembering the passwords. These accounts are significant to me, and I am looking for a solution to this issue. The account I cannot access and wish to recover is "[redacted]," and the email I want to add for account recovery is "[redacted]"

Summary of the issue: I am having trouble adding my phone number to my Yahoo account because the system does not ignore the zero when adding the international code for Algeria. I am trying to add my number 067xxxxx25, which should be +21367xxxxx25 for Algeria, but the system adds +[redacted] before the number, resulting in +213067xxxxx25. This means I can't receive verification codes or calls. The system should ignore the zero when adding the international code for Algeria and save it as +21367xxxxx25 to receive verification codes properly. Your help fixing this issue would be greatly appreciated. Thank you.

Hello, I am reaching out regarding my email account [redacted] Unfortunately, I have forgotten the new password that I recently set for my main email account. It was the same as my other Gmail account, which I had as a backup in case I forgot the password (not very wise to use the same password for all emails). Could you please provide me with a link to reset the password for my [redacted] account? I have everything linked there since [redacted]. I did not add my telephone number to it due to frequent hacking, which led to confusion after my last password change. I have temporarily created [redacted] to communicate with you. Never mind, I managed to fix it on my own. Can you please help me retrieve my email? It contains all my important information, and this time I will ensure to link it with my telephone number to prevent a similar disaster. Thank you.

I am not satisfied with the email support from Yahoo. There have been too many security breaches compromising clients' information over the past two years. I urgently require a phone call from customer service as I am unable to log in with my regular password to delete my account. The lack of a functional phone number is disappointing. I strongly desire to speak with management to address these issues. I have provided my number: [redacted]. I doubt I will receive a call back, but I am determined to voice my dissatisfaction. Please refrain from responding as I plan to share my negative experience with Yahoo extensively.

I'm experiencing difficulty logging into my email account. On May 6, I noticed a halt in receiving emails on my Yahoo account, [redacted] Despite multiple attempts to recollect my password and update it in the settings, I am unable to complete the process. After entering the password, I was prompted to confirm via email, but instead, I encountered a message suggesting an update was required, with a non-functional blue icon. As a result, I can't access my inbox or receive the confirmation email necessary. This email is critical for my business operations, and I have been struggling independently to resolve this issue to maintain smooth business communication. Your assistance would be greatly appreciated.

I am experiencing difficulties logging into my Yahoo email account. Normally, when I click on my username, Karen Smith, a box appears for me to input my password. However, now the username shown is [redacted], prompting me to re-enter my password, which I have used for months. Despite this, it informs me that the password is incorrect and suggests resetting it. Additionally, the words "biz mail" appear in the top left corner, referencing a "biz mail" account, which I am unfamiliar with. I am uncertain if this is related to my iPhone not updating my emails as it normally does. I am unsure about purchasing an app for this purpose or how to go about it. If anyone can provide assistance, please contact me at [redacted] or on my iPhone at [redacted].

When attempting to log into my personal Yahoo email, the Yahoo Biz Mail page displays my correct personal username but prompts me to input my password. Once entered, it states the password is invalid and suggests setting up a new one, which I am hesitant about doing for a potential "biz mail" account. I have no interest in using an app or link to view personal emails on my mobile device and prefer to access my personal account with my original credentials. The sudden inability to log in using my long-standing username and password is puzzling and frustrating.

I have had a Yahoo account for the past year, but recently I can't log in from my phone or desktop. Every time I try to log in, a verification code is sent to my mobile number, but it arrives 6-7 hours later. When I enter the code, another message says the time has expired for security reasons, preventing me from accessing my account. This issue occurs consistently and is frustrating as my email is essential to me. I am seeking assistance to resolve this matter promptly. Regards, Amit D.

I am seeking assistance with accessing my old Yahoo email account where I have precious photos of my late wife. I have forgotten the password to the backup account and no longer have access to the phone associated with it. I have been using this email for about 15 years. When I try to sign in, I encounter a message about suspicious activity prompting me to log in to my backup account. Previously, Yahoo support could assist me with such situations, but the process seems different now. I am looking to update my recovery information if possible. Email: [redacted] Current Password: #1thunderlunG New Phone: 1-[redacted] New Backup Email: [redacted] Your help in this matter would be greatly appreciated. Thank you, Thomas HB [redacted] 1-[redacted]

I am trying to regain access to my old email account [redacted], but I cannot remember my password. The phone number associated with the account appears to be incorrect, as it does not match my previous area code. I am willing to answer security questions if needed to verify my identity. My son used the email to set up his Facebook account, and someone has now taken control of it by changing the password. This email is crucial for reclaiming his account and preventing further identity theft. Facebook keeps sending codes to this email for security verification, but we are unable to access it. Your assistance in this matter would be greatly appreciated. Thank you for your help. Best regards, L. McCollum

I received an email that appears to be from "Yahoo" requesting me to fill in personal information to avoid immediate account closure due to alleged fraudulent activities. The message includes a link to click and fill in details like username, password, date of birth, and country/territory. It threatens permanent suspension of the account within 48 hours if not responded to. Despite the sender's email address being suspicious, I am unsure if this is a scam. I need help verifying the authenticity of this email.

Please reset my settings to how they were a few days ago. I need to find the option to revert the theme to its previous state. I'm dealing with intrusive people disturbing my peace, and it's causing me distress. I'm struggling against these individuals affecting my mental health. I'm in a challenging situation, dealing with mental disabilities and fighting against political and authoritative pressures. Thank you for your assistance. Sincerely, Robin K P. aka PingPongAnny. Email me at [redacted] Just a misfit in this big world. Let me put on my best suit for you.

I am unable to log in to my account and need assistance resetting my password since I no longer have access to the registered phone number. I would like to keep the same ID as I have linked many accounts to it. I have sent details about my business via email and need help logging in to the account. Despite reaching out to Yahoo customer care for a year, I have not received a solution and am very unsatisfied with their service. I am considering filing a police report against Yahoo as I am unable to reset my Facebook password, unlock my WhatsApp code, retrieve shared marketing emails, or make online payments. Please contact me at +[redacted]8. My IC number is [redacted]-08-[redacted]. I am Citesh A/L K. from Malaysia.

My young son's iPad has accidentally been locked with an activation lock using my iCloud account [redacted] Unfortunately, I cannot recall the password or security questions associated with it. Even the recovery email, [redacted], linked to my husband, is not receiving the recovery code. Both my iCloud account and the Yahoo email seem inaccessible at the moment, while I am actively using the Facebook account linked to [redacted] I have used passwords like Maha72, Bashar62, Ma12345, and Maha8867 in the past. Some relevant information may include names like Maha, Amma, Ammar, or Hafez. Security questions might be answered with Honda, Bashar, Amman, Syria, Riyadh, KSA, iPhone, art, [redacted], Dana, or Boshra. The contacts associated with this email are [redacted] and [redacted] I'm willing to provide any necessary information to verify my identity. My son is upset and frustrated about being unable to bypass this email lock to use the iPad. Please reach out to me through my husband's email at [redacted] or conproject@. Thank you.

My son's iPad got accidentally locked with activation lock using my iCloud email [redacted], and I can't recall the password or security questions. The recovery email [redacted] belongs to my husband and isn’t receiving the recovery code. Despite actively using the linked Facebook account [redacted], I can't access both the iCloud account and Yahoo email. I'm willing to provide any necessary information to verify my identity. My son is upset and unable to unlock the iPad. Kindly reach out to me via my husband's email [redacted] or conproject@ to help me regain access to my email [redacted] Thank you.

I missed the deadline to update my Yahoo small business email account, causing it to update automatically and lock me out with my old password, the same one as my other Yahoo account. They advised contacting my administrator, but he couldn't help. Accessing Yahoo customer service requires logging in to the email I'm locked out of. I reached out to their general customer service, only to be directed back to small business customer care, which I can't access. When I replied, I was told to "raise a new case," which didn't help. Requesting a verification code also failed. I'm left with no choice but to notify my contacts and change back to my original email address, quite inconvenient.

I have not been able to access my email for years because I forgot the password and one security question. Although I cannot recall my favorite book when creating the email, it has remained active regardless. It serves as my Facebook login and now Facebook requires me to verify the account via email, leaving me stuck. I have been trying persistently to resolve this issue but to no avail. Perhaps speaking with a human employee could make a difference. Kindly assist me as I possess unique information about the email to verify my identity. The email address in question is [redacted]