Yahoo Customer Service Issues

I need to recover my Facebook account that I created around 10 years ago. In order to reset the password, I require the password reset link from the Yahoo account associated with it. However, I can't recall the password for the Yahoo account or any recovery email linked to it. Assistance in resetting the password would be greatly appreciated. I am willing to provide identification as proof that the Yahoo account belongs to me, matching the name on both accounts. Furthermore, for additional verification, my Facebook account includes my full name in the about section. Thank you for your help in resolving this matter.

I have a Yahoo Small Business account that started at $8.99 per month and is now $23.99 per month. I am unable to contact anyone to understand why I am being charged more when it's supposed to start at $6.00 per month. I am unsure about the necessity of this fee and would like clarification on what it covers. I am elderly and feel vulnerable in this situation. I have a website linked to this account and fear cancellation if I stop payment. I also have a GoDaddy account that I find more cost-effective. Can I solely use GoDaddy and discontinue Yahoo Small Business? Any advice would be greatly valued.

Hello, I am experiencing issues with your account security procedure. It seems illogical to single out one account over another for security measures. Additionally, if an account remains inactive for 6 months, it should not be automatically blocked. Requiring a second email for security reasons doesn't guarantee its use, and blocking it if unused doesn't make sense. Your security protocol doesn't align with the reality of shared devices or connections. It appears that my email has been implicated in some sort of suspicious activity. I expect to be able to access my account with my password without unnecessary hurdles. Please refrain from emailing me regarding this matter. Thank you.

When I was younger, I used Yahoo as my primary email before transitioning to Gmail. I'm having trouble accessing my Yahoo account now because I'm using a different device from when I originally set it up. I remember my Yahoo email and password, but I forgot the security question answers I hastily provided as a child. Is there a way for me to recover access to my Yahoo account? I can demonstrate the change from my Yahoo email to Gmail on my Facebook account as verification. Thank you.

After clearing my browser cookies, I encountered difficulty logging into my Yahoo email account. Despite not regularly changing my password, previous attempts led to continuous login failures even after verifying it multiple times. For years, using a code sent to my phone sufficed, later requiring both phone verification and code to my recovery email. Today, while attempting to log in, I faced delays in receiving the code on my phone after requesting it. Subsequent attempts to resend were also met with delays until finally, on the fourth try, the code arrived promptly. The same pattern repeated with the recovery email code, causing frustration. After entering the codes, an error message indicated access denial, advising me to seek assistance from the help desk. Unfortunately, the provided information was not clear to me, and the security questions I had set up were not even asked during the process. Desperate to access my extensive email history, I am uncertain about the next steps. Any guidance or suggestions would be greatly appreciated.

I encountered the following issue: My ex-boyfriend reset my phone, preventing me from backing up my data, leaving me without access to my Yahoo account. The account has an old cell phone number I no longer use, and it lists two email addresses for security, one mine and the other my ex-boyfriend's. Strangely, his email disappeared after I inquired about it, and now there's only one unfamiliar email. I've also lost access to the verification app since everything was deleted. I'm eager to update my phone number to regain access to my Yahoo Mail, as it is essential for my communication. I sincerely hope you can provide assistance.

I attempted to log in to my Yahoo email account around July 20, [redacted]. Yahoo requested verification to confirm my identity and offered to send a code to my phone. Regrettably, it was my previous phone number, which I no longer have since I've changed cell service providers and now have a new number. I forgot to update this information on my Yahoo account. My email address is [redacted] I would like to add my new phone number to my account. I will provide you with my Gmail address since I am unable to access my Yahoo email.

About a week ago, I updated my phone number, but when I tried to access my Yahoo email without changing my password, I couldn't login. The system keeps asking for my old phone number, which I can no longer use. Just a few days earlier, I successfully logged in using the same password. I simply want to access my emails smoothly and update my new phone number without any issues. I'm not sure why the password that worked before is now causing problems. Any assistance you could provide would be greatly appreciated. Email: [redacted]

I am unable to access my Yahoo account due to the two-step verification process, which I cannot complete without one of the required verification methods. I recently communicated with a Yahoo advisor through a thread conversation. Despite correctly answering a security question, they informed me that it was insufficient to regain access to my account. I urgently need to access my Yahoo account as it contains essential contact information. The email address I cannot access is [redacted], while the one I can access is [redacted]

Hello Yahoo, I have been struggling to access my account since my phone was stolen. I keep receiving prompts to enter a code sent to my Yahoo email, which I am in the process of recovering. When using my number, it states my account is visible, but when I attempt to log in, access is denied. This email is crucial to me as it is linked to everything in my life. I can be reached at [redacted]

I am facing issues accessing my Yahoo email account, [redacted] I have an outdated Gmail address linked to it and forgot my password. When I try to request an SMS code from Yahoo, they are deleting the necessary '0' from my mobile number, preventing me from receiving any texts. It seems Yahoo is not recognizing that mobile numbers start with zero, even with a country code. As a result, I am unable to reset my password. Sending emails to my Yahoo account is not helpful due to the access problem mentioned above.

I recently obtained my first mobile phone and switched my internet service provider to my cell phone carrier. After setting this up, I encountered an issue with my Yahoo email accounts due to security measures following the ISP switch. My primary email, [redacted], and the recovery email, [redacted], are both inaccessible as they require verification codes from each other. Without a mobile phone listed for account recovery, I am seeking assistance as I am unable to access either email account. To verify my identity as David Torrey, I am willing to provide a PDF copy of my ID or any other necessary information. I assure you that I am not attempting to hack the accounts. For communication purposes, I have created a new Gmail account listed below.

Subject: Request for Restoration of Yahoo Account Markgrafen Straße 1 [redacted] Altenkunstadt Altenkunstadt, July 3, [redacted] Dear Sir or Madam, I am Nasrulla Nasrullayev, residing in Germany since early [redacted], currently working as a specialist doctor in psychiatry and psychotherapy at a clinic in Upper Franconia/Bavaria. While studying medicine in my home country of Azerbaijan, I created a Yahoo email address back in [redacted], which is now my sole official email: [redacted] Initially, I also associated it with a Rambler.ru email, [redacted], which I hardly used and has been closed long ago. Since [redacted], all my online correspondence has been through Yahoo, where I store vital documents like legal investigations, house blueprints, tax records, and contracts as a freelance doctor - essential for life. About a month ago, my account was irrationally blocked, preventing me from accessing crucial emails. Despite multiple attempts following Yahoo's support page, I have been unable to restore my Yahoo email. Currently, I lack an email address, so I urgently seek your assistance in recovering my account and the email address with the username nnasrullayev. Kindly contact me at +[redacted][redacted] to resolve this matter promptly. I look forward to a positive response to avoid potential expenses. Sincerely, Nasrulla Nasrullayev

I need help with an issue regarding my locked Facebook account. It's connected to my old Yahoo email, which I can't access because I forgot the password. This Yahoo email hasn't been used for years, and I would like to recover it. Even though I know the phone number linked to the account, I no longer have access to that number as I changed my sim card. Any assistance in recovering my Yahoo email would be greatly appreciated.

I'm having trouble accessing my Yahoo email account and have been attempting to reach Yahoo customer support for almost two weeks. The provided phone number is not functional, and I can't find a suitable email contact. I've tried recovery options with a secondary email address and my mobile phone, but I can't complete the verification process, whether through SMS or email. The backup email for verification is a new Gmail account since I can't access my previous backup email either. Can I receive detailed instructions sent to my alternate email address ([redacted]) or maybe get a phone call to help me resolve this issue?

Hello, I am having trouble accessing my Yahoo email account and have been attempting to reach out to Yahoo customer support for around two weeks. Unfortunately, the provided contact number is not functional, and I am unable to locate a suitable email address for assistance. I have tried utilizing both a recovery email and my mobile phone, which bring me to the verification stage, but I am unable to successfully verify the accounts, whether through my mobile number or an alternative email address. The verification email is associated with a Google Gmail account, as I had to create a new one since I cannot access my previous backup. Is it possible to receive detailed instructions sent to my alternative email address ([redacted]) or to receive a phone call to help me resolve this issue? I appreciate any guidance you can provide. Thank you, Ephraim

Request for Restoration of Yahoo Account Dear Sir or Madam, I am Nasrulla Nasrullayev, residing in Germany since early [redacted] and currently working as a specialist in psychiatry and psychotherapy at a clinic in Oberfranken/Bayern. Back when I was studying medicine in my home country, Azerbaijan, I created a Yahoo email address in [redacted], which is now 20 years ago. Since then, I have only had one official email address: [redacted] When I opened this email address, I had to provide another email address as a backup, so I created [redacted] with a similar username on Rambler, but I hardly ever used it. Therefore, this email address from Rambler was closed and deleted long ago. All my online documentation has been running exclusively through Yahoo since [redacted]. This email program contains many vital documents such as legal investigations, blueprints of my houses, tax records, contracts as a freelance doctor that I will need for life. About a month ago, my account was blocked to an extent that I could no longer see my emails. There was no reason for this blockage like a violation of rules or similar. Despite several attempts following Yahoo's help page guidelines, my efforts to restore my Yahoo email have been frustrating. Currently, I have no email address. Therefore, I kindly request urgent assistance or restoration of my account and the following email address with the username nnasrullayev. Please contact me by phone to discuss everything. I can be reached at +[redacted][redacted]. I would greatly appreciate a positive response, as it could incur significant costs otherwise. Kind regards, Nasrulla Nasrullayev

Hello, my neighbor smashed my phone yesterday, so I got the police involved. Thankfully, my son got me a new phone. However, I have never used a password for my email, and the new phone is asking for it along with an old number that I no longer have access to. Unfortunately, I can't retrieve any emails. Could you please assist me in updating my email with my new phone number ([redacted]0) and setting a new password? Urgent help is greatly appreciated. Please only communicate via text or call on the provided number as I cannot access my email. Thank you, Susan.

I am able to access my Yahoo account on my mobile phone without any issues, but I am encountering difficulties accessing it on my computer. Despite entering my address and password correctly, I am unable to log in to my Yahoo mailbox. I have tried to receive a code by providing both my American and Swiss phone numbers, but did not receive any messages on either device. Additionally, after trying the "Email a code" option and entering my password, I did not receive any email in my Yahoo mailbox accessible from my mobile. I wanted to enable two-step verification, but I cannot locate this feature on my Account Security page.

Dear Esteemed Executives, I am writing to address challenges with my Yahoo mail account, [redacted] Despite having the correct password, the account prompts unclear emails for verification, rendering me unable to access it. As the owner of Kings Faith Business Men Ministry International, I seek your assistance in resolving this issue as I suspect foul play. I humbly request your prompt attention to this matter and I eagerly await your response. May you all be richly blessed by the good Lord. Warm regards, Solomon Ikubor