Yahoo Customer Service Issues

I am having trouble accessing my Yahoo emails and seeking assistance. A recent interaction with a JustAnswer representative named Pearl Wilson involved troubleshooting steps for email issues. Despite efforts like resetting the browser and clearing cookies, I still cannot read my emails. The problem persists after experiencing internet connection problems with my pc linked to Goodwill of Pittsburgh PA's Breezeline network. When Pearl Wilson redirected me to a payment page to connect with an Email Technician for $1, I was unable to respond due to a non-responsive chat box.

I recently downloaded the new Yahoo Mail app on my iPad, and upon signing in, it started sending numerous emails right away. Assuming it was an issue with the app, I deleted it and reverted to using the old Yahoo app. To my surprise, the same problem persists even with the old app, displaying all the emails upon opening the app. I have searched through all the Yahoo settings but couldn't find a way to prevent this. I need guidance on how to stop Yahoo from displaying all the emails on my opening page.

I've been using my email, [redacted], for over 28 years. I got a new phone three years ago and now I can't access my account, which is linked to my Facebook account where I'm also locked out. My name is Stacy Johnson, born on September 30, [redacted]. There are folders in my account named "Nathan resume" and possibly one for music. I really need to access my account as all my baby pictures are on my FB. If you need to reach me, you can also contact me at [redacted]. Thank you in advance.

I have forgotten my password to access my account. To recover it, I had only set up a phone number which I no longer use. I attempted to contact the old number and discovered it has been reassigned as a service phone which cannot receive messages. The account was set up when I was 13, and I now need to access it to retrieve important information concerning my insurance and other matters. How can I reach out to the Yahoo team to address this issue?

My partner and I have had individual Yahoo.com email accounts since [redacted] and the early 2000s. Recently, Yahoo merged our accounts without our consent, using each other's email as the recovery method. Without alternative recovery options or mobile numbers, we are stranded. While usually accessing our accounts from the UK, our recent trip to the USA has left us unable to login due to the recovery loop. This has caused us to miss important emails such as medical results and financial details. Searching for a free Yahoo Customer Service number has been futile, as the only option available involves payment. We are eager to resolve this issue and regain access to our emails. Any assistance in providing a free customer service contact for Yahoo users would be greatly appreciated.

My wife's Yahoo account, [redacted], is locked because it hasn't been used in a while. She mainly used it for Facebook and Candy Crush. Now, after changing her mobile phone, she can't access the account because she never linked her new number and forgot the security question answers. We need help urgently. Her current email is [redacted], but she wants to use her Yahoo account as the primary one and link her bank accounts. Please assist as soon as possible. Regards,

I accidentally dropped my mobile phone in water, and I can't reset my Yahoo password using the desktop website on my Android tablet. Yahoo wants to send a text message to my lost phone to reset the password, but that's not an option. I have an alternative to receive the passcode through another email, but I provided the wrong one. I have a different working email that I wish to use for this emergency. How should I proceed now? Thank you.

My friend lost access to her primary account that is connected to numerous applications. The account was not very secure, and someone has altered the phone number and email address for recovery purposes. However, she can verify her identity and point out that recent changes do not align with her usual information like names, location, and devices. If recovering the account is not feasible, she would prefer to have it deleted. The compromised account is linked to [redacted] We are eager to receive updates. Thank you.

Hello Yahoo, I used my account normally while in Cote d'Ivoire. I am currently in Canada, and I am being asked to confirm my connection using my phone number from Cote d'Ivoire. When I try, I should receive a code via SMS to validate access to my account. For the past 3 days, I have not been able to receive the SMS to log in to my email. I contacted my phone company, and they say there is nothing wrong on their end. Therefore, I should have received the SMS. Thank you for your assistance. Regards

I am having trouble accessing my Yahoo (UK) email account. The system is asking for a recovery email and phone number, which I don't have as I only use this account and provided my number already. How can I access my account without these details?

I am reaching out on behalf of a friend who is struggling to access his long-standing Yahoo email account. Despite using it for over 15 years, he now encounters a series of verification hurdles that prevent him from logging in. The system prompts him to verify his account for safety purposes but the backup email and phone number provided are outdated and inaccessible. Despite attempting to recover the account, he is met with dead-ends as there seem to be no additional options available for him to regain access. This issue is perplexing as he was actively using the account just days prior without any such requests for verification. Not well-versed in technical matters, he did not anticipate the need to update his account details regularly. I am willing to provide his email and password details if a legitimate Yahoo representative requests them to assist with this matter. Any guidance or support to help him recover his account would be greatly appreciated, as he values the historical emails and ongoing conversations stored there. Thank you for your attention to this issue. Best regards, Gareth W.

Hello, Following the hacking of my Facebook account linked to my email address, [redacted], I no longer have access to my account because the hacker changed the login email. Therefore, I want to recover my account by logging into my email address. Despite this, I was informed that my Yahoo.fr email has been permanently deleted. I would like you to reactivate my email so I can regain access to my Facebook account. I don't mind if you delete my Yahoo mail again afterward, as I just want to retrieve my confirmation code to recover my Facebook account. Or if you have an alternative for Facebook to accept my email address, I am open to any suggestions. Looking forward to a positive response from you, please accept my sincere regards. N.O. Rajaonarison Owner of the email: [redacted]

Hello, I need some assistance with renewing my Estate parking permit issued by Southwark Council in London, United Kingdom. In the past, physical permits were issued, but now they provide virtual permits online. Unfortunately, I did not receive a renewal notice in May as claimed by the council. I would like help confirming if Southwark Council did send such a notice on May 4, [redacted]. I have a screenshot to share as evidence. If you can't assist, that's okay too. Thank you. - Ralph I.

Dear Yahoo Support Team, I would like to report a concerning issue with my Yahoo account that has been compromised by a hacker. The hacker has gained unauthorized access and tampered with my contact information, preventing me from recovering my account on my own. I urgently need your assistance in recovering my hacked Yahoo and Facebook accounts. The compromised Yahoo account is linked to the email address [[redacted]] and is associated with my Facebook username. This situation has caused me great distress as a long-time user of Yahoo. The hacker has changed my account password, alternative email, and phone number. The usual account recovery process is ineffective due to these alterations. I request your expertise in investigating and helping me regain control of my account. I am willing to provide any necessary documents or evidence to prove ownership and can answer security questions. Your quick response and support in resolving this issue are highly appreciated. Thank you for your assistance. I hope to hear from you soon to successfully recover my hacked account. Best regards, Thilina Samarathunga Sri Lanka

Dear Customer Service Team, I need your help in retrieving the emails I sent from March to May [redacted] to Green Flame London. The emails include invoices [redacted], [redacted], [redacted], and [redacted]. I mistakenly deleted their email address while clearing out my mailbox. The partial address I recall is [redacted] I would really appreciate your assistance in sorting this out. Sincerely,

I have a page named faridBadawy which has been closed for verification. I have sent my national ID card for verification but every time I try to open the page, it says the password is incorrect. When they send me the verification code, I cannot receive it as I have forgotten the password for [redacted] It asks for the recovery email which I cannot remember as it is from [redacted]. I am currently unable to access my page. I have tried to contact Yahoo customer service representatives numerous times since the page was closed but to no avail. My phone number is [redacted] and the email [redacted] is inactive, so I can not receive the code on it.

This week, I needed to log into my Yahoo email accounts using a friend's mobile phone due to not having mine. However, her device was not recognized by Yahoo, causing issues with verification. Two of my accounts require verification from the other accounts in a loop. Despite having security questions as backup, the verification process has become a hurdle. I am now locked out of three accounts I have had for years. The situation seems to have intensified due to the new Yahoo security procedures. On the brighter side, my other email address logs in fine without any trouble. Occasional prompts to renew logins on Thunderbird lead to blank pages momentarily. Maybe it's coincidental that the login renewals coincided with these issues. I'm considering alternative login methods or ways to prove ownership of my Yahoo accounts. I have created a new email for communication outside of Yahoo. Any suggestions would be greatly appreciated. Thanks, Lucy

I do not have Yahoo Finance Plus and have deleted my Yahoo mail account. Please refund the charges on my credit card for two transactions in June on 6/1 and 6/16. I cannot contact the provided number as it directs me to Yahoo help, which I can't access. Please reach out to me via email at [redacted] or by phone at 1-[redacted]. Thank you.

I have been struggling for years to regain access to my Yahoo email account, [redacted], due to incorrect recovery mobile details. The correct mobile number is +[redacted] 77 [redacted], not +[redacted] 77 [redacted], causing me to not receive the recovery codes. Additionally, I have forgotten the passwords to the recovery email addresses. I kindly request assistance in recovering my Yahoo account. I would appreciate it if Yahoo could use my Gmail account, [redacted], as a recovery email. Your help in resolving this matter would be greatly appreciated.

I received a prompt from Yahoo mail to change my password 10 days ago. Unfortunately, I forgot it the next day without any alternative recovery email. Using the sign-in helper, I provided my phone number to receive an 8-character code. Living in a mountainous area poses issues with phone reception, causing the code to expire before I receive it. I prefer not to close my Yahoo account as I'd lose my emails. Please assist by sending an email to my wife's email address. Thank you, Colin