Yahoo Customer Service Issues

I have discovered two unauthorized emails linked to my Yahoo account. I called [redacted] and spoke with a representative named Romma, but the issue wasn't resolved as it required a Premium Paid Service. I then tried calling [redacted] for customer support, but found it unavailable from my area. Lastly, I attempted to contact [redacted] with no success. Due to previous compromises, I urgently request these emails to be removed from my account. Please generate a support request on my behalf and update me via email. I have been a loyal Yahoo customer since [redacted]. Thank you for addressing this promptly. Warm regards, Mariselle G.

Dear Sir, I am experiencing difficulties signing into my Yahoo email account "[redacted]" I have forgotten my password, which I vaguely remember was "numan02," and I cannot recall the recovery email address associated with this account. This email was created a long time ago and not frequently used, but I urgently need access to an important document - my university thesis - stored in that email. I do not have a backup of this document, so I kindly request your assistance in resolving this matter. Your help would be greatly appreciated. Thank you.

Excuse me, my name is Scott Campion. Earlier today, I received a message from Yahoo asking for my password, which is unusual. It mentioned potential unauthorized access and something about an IOU account for "oui." I am not very knowledgeable about computers, but my ex-girlfriend has accessed my account in the past. I want to ensure that the only person accessing my account is me. I am hesitant to change my account, given how long I've had it. I strictly intend to use my phone to log in and will never access it from another device or location. I never share access with others. How can I secure my account to ensure only I can log in using the password I entered this morning? Thank you.

I have previously raised concerns along with others who have shared negative feedback. I am unsatisfied with the recent changes to the Yahoo email format. I miss having access to GIFs and emojis. The calendar icon is impractical as I am unable to copy and paste. I am frustrated that I am being prompted to pay for an adblocker when free alternatives exist. Every time I log into my account, I am inconvenienced by having to select "go back to my basics email." The sole reason I have not switched to Gmail is due to the extensive contacts list I would need to notify of a new email address. However, if these issues are not promptly addressed, I will terminate my account and advise 11,[redacted] residents in my community to avoid using Yahoo.

Hello, I changed my cell phone number without updating my email information first. When I tried to log in, I couldn't access my account. I checked the alternative email option, but the extension had changed. Initially, the alternate email was [redacted], and now it is [redacted] Please assist me in linking [redacted] as the alternate email to reset my account [redacted] Alternatively, could you help me update my cell phone number from [redacted] to [redacted]? Your help in any of these options is greatly appreciated as I am completely blocked and it's crucial for me to access my email. Thank you for your cooperation. For any further questions or additional details, please email me at [redacted] or contact me at [redacted].

I purchased two drones from N2Invent through an ad on your website. The total amount paid was $[redacted].90. Although I received an order confirmation and was informed that the drones would be delivered soon, I am yet to receive them. I made the purchase on June 7, [redacted], and have not had any luck contacting [redacted] for assistance. I received an email stating that the drones were en route three weeks ago, with a tracking number indicating they were in East Peoria, IL. I believe this may be a fraudulent situation and would appreciate your help in either receiving the drones I ordered or obtaining a refund for the purchase.

Subject: Help Needed to Recover My Yahoo Email Account Hello, I have been a Yahoo Mail user for over 20 years. However, as of last night, my email account disappeared, and I have been unable to access it since. I have tried all possible methods, including using my recovery mobile numbers, but to no avail. When attempting to log in, I receive a message stating, "Sorry, we don't recognize that email address or phone number." I would greatly appreciate any assistance you can provide in helping me to recover my Yahoo email account, as it is essential for me. Thank you for your help. Regards, v

I am experiencing issues with my Yahoo account for over three days now. I am unable to delete messages, select multiple messages for deletion, create or send messages, or access various functions and settings to troubleshoot. Additionally, forwarding or replying to messages is not working. Despite trying to resolve the problem by restarting my computer, signing in and out, and changing my password, the issue persists. As a paying customer, this is incredibly frustrating. Please, contact me at 1-[redacted] to guide me on fixing these problems. Best, LN [redacted]

Al intentar asociar mi cuenta de Yahoo, que ha estado activa durante casi 20 años, con Gmail debido a la adquisición de un nuevo teléfono celular, mi correo de Yahoo se eliminó accidentalmente. A pesar de que mi cuenta de Yahoo es de Colombia, actualmente resido en Argentina. Al acceder a mi cuenta de Yahoo, estoy viendo correos de Gmail en su lugar. No logro visualizar los códigos requeridos por Yahoo para restablecer mi cuenta, ya que los envía al teléfono colombiano que ya no poseo, y mi dirección de recuperación no es válida debido a que dejé de trabajar allí en [redacted]. Mi nuevo número de celular es +[redacted]07. Mi correo de Gmail es [redacted] Por favor, necesito recuperar mi cuenta de Yahoo. Aunque ya actualicé mis datos para recibir los códigos de recuperación, estos cambios no se reflejan en Yahoo. Mi correo anterior era [redacted]

I have noticed numerous login attempts from unfamiliar locations dating back to [redacted]. I suspect that my emails are being intercepted through a man-in-the-middle attack. Recently, a stranger falsely represented themselves and my company to a law firm. If any login attempts originated in Virginia or the greater Washington DC area, I request all associated data, including metadata, regardless of quantity or timing. Our company has been plagued by this nefarious activity for far too long, and it must cease. The information gathered will be forwarded to the US States Attorney's Office to address this issue. It seems someone has been caught in the act, and with your assistance, I hope to accurately identify them. I suspect both federal and California state government involvement in this matter. Thank you for your support. ruk9p[at]yahoo.com matt[at]scipiobiofuels.com

I received the following email from Yahoo: Subject: Final Warning! Update Your Email Today Dear Customer, It is imperative that you verify the security information on your Yahoo account. We are in the process of upgrading our database servers and email account center. To free up space for current and new accounts, we will be removing all inactive Yahoo mail accounts. To prevent the permanent closure of your email address due to spam and confirm that you are human, we kindly request that you authenticate your Yahoo Account by clicking the link provided below. Please note that this is a routine security measure aimed at safeguarding your email account from spam messages. Maintaining accurate and updated security information for your account is crucial. This verification process is simply to confirm your identity in case of any account issues. Thank you, Yahoo Customer Support Could you confirm if this is a legitimate email from Yahoo or spam?

At 4:00 pm, access for readers to post comments on articles was denied and replaced with a survey. The survey asks why readers post replies to articles on Yahoo.com. It seems apparent that there is a recognition that people post to address inaccuracies and biased opinions in articles under headings like "Yahoo Business". I participate in discussions to counter misleading information and propaganda propagated by journalists and writers. I aim to provide factual information to counter the narratives being promoted. While there may be differing opinions, I believe everyone has the right to express their thoughts. Refusing this right amounts to censorship. It is important to avoid trouble with regulatory bodies, as seen with Mark Zuckerberg and the FCC. I have already informed the FCC and will notify others in the media about these recent actions.

Hello, I am having trouble accessing my two Yahoo accounts. [redacted] And [redacted] I had the Yahoo app, but I uninstalled it. When I tried to log in online, it said the activation code was sent to the other Yahoo account. The issue is that these two accounts keep sending activation codes to each other, so I can't access the account where the code was sent. What should I do now? I have had both accounts for many years, with important emails that I need to access! There has to be a solution!!?? I also don't know how to contact you. I can't call and I'm not sure if I am in the right place. Best regards, ML

I am reaching out because I am experiencing significant issues with my Yahoo email account. It has come to my attention that someone else has had access to my email account and has been sending emails from it without my knowledge. I am concerned about my privacy and would like to permanently close my account. Before doing so, I kindly request that all emails sent from my account be deleted from the beginning until now. This includes removing them from the email lists of all recipients to ensure they do not have unauthorized emails in their accounts. I would appreciate it if you could confirm if this is possible. This matter is of utmost importance to me, and I can be reached directly on my mobile phone at [redacted] 89 93 31 60. I look forward to your response. Best regards, Christophe.

I have an old account, [redacted], where I lost the password in [redacted] while changing it, and I have been unable to access it since. The verification code now goes to an old email, [redacted], that is no longer in use. My Apple ID and AT&T still link me to [redacted], even though my current accounts are [redacted] and [redacted] I urgently need to regain access to my [redacted] account and can provide verification of my identity.

I have been the owner of an old Yahoo Mail account since [redacted]. Unfortunately, my account has been lost, and it contained very important emails. I kindly request the restoration of my old Yahoo Mail account with the email ID [redacted] Please help me with this issue; your assistance would be greatly appreciated. Thank you. Sincerely, Agha Azhar Abbas Khan from Pakistan.

Last May [redacted], my email account was compromised by hackers. Yahoo provided me with a contact number for engineers in India (+[redacted]) who helped recover my account but charged me £[redacted] upfront and damaged my £[redacted] Apple Mac laptop beyond repair. They offered a refund but now, months later, individuals claiming to be from Yahoo are contacting me from the USA under the name "Mike" at (+[redacted]1), insisting on further payments and requesting access to my non-functional device to remove a security code. I am wary of this and fear it could be fraudulent. I'm concerned about the security of my email account being compromised again. Seeking advice on how to proceed. - Michael C. Email: [redacted] Phone: [redacted]8

Hello, I am writing to report that my Yahoo email account ([redacted]) was hacked on July 30, [redacted]. Unfortunately, I am currently unable to access my account as the hacker has changed both my password and phone number. I have already contacted US customer care to report this incident. I kindly request that my Yahoo account be restored to me. Below are my details: First Name: Ugonna Middle Name: Groberg Surname: Onwubiko Email Address: [redacted] Password: Provided on Demand Date of Birth: March 4, [redacted] Nationality: Nigeria Residential Address: 52 Fyneface Chukwu Street, Off ALCON Rd. Woji Port Harcourt, Rivers Nigeria I am willing to provide any other necessary information upon request. Thank you for your assistance. Best regards, Onwubiko Ugonna Groberg

I am experiencing issues accessing my email accounts through the Yahoo app and my phone's email app. The accounts for [redacted] and [redacted] have been merged but are not loading properly. This is causing a problem as I have important legal documents in my inbox. The Yahoo app shows no emails from today and nothing for the year [redacted]. When using my phone's email app (Android, Moto Z), it states that I do not have the correct credentials to sign in and provides a pop-up window with login information. I have not made any changes to my accounts. Accessing "forgot password" features on websites becomes difficult as I can't receive the email to reset my password. Urgent assistance is needed to resolve this issue promptly. Your help is greatly appreciated.

My aunt is experiencing difficulty accessing her Yahoo account ([redacted]). She is unable to log in due to an incorrect password and is unable to reset the password. The error message "uh oh... We can’t sign you in at the moment. Please try again in a while." continues to appear even after multiple attempts over several weeks. Additionally, the account does not provide any recovery options, making it impossible to regain access. The FAQs and help support pages do not offer solutions, and there are no options for live chat or phone support. As this email address is linked to various personal accounts, creating a new account is not a viable solution. Any assistance in resolving this issue would be greatly appreciated.