Yahoo Customer Service Issues

I am reaching out to bring attention to recent issues with suspicious emails from unknown sources attempting financial fraud. These criminals are pretending to be involved in our business transactions, misleading clients into changing payment details. These deceitful emails are not associated with Bumi Geo Engineering Ltd. We have been using this email account for over ten years and this is the first time we have encountered such fraudulent activity. Over the past two weeks, we have been unable to receive or send emails, even though clients claim they have been sending messages. We are unsure if these phishing attempts are originating from our systems or if our email IDs have been compromised. We need assistance to enhance the security of our webmail, confirm our account is free from fraudulent activities, and safeguard our future transactions with clients.

I am bringing to your attention the recent incidents involving suspicious emails from unknown sources attempting financial fraud. These fraudulent emails impersonate our business associates to manipulate payment details, aiming to deceive our clients. Please be aware that these emails are not associated with Bumi Geo Engineering Ltd. Despite using our account for over a decade, this is the first instance of encountering such fraudulent activity in our official correspondence. Over the past two weeks, we have been unable to receive emails from clients, though they confirm sending messages. We are uncertain whether these phishing attempts originate from our system or compromised IDs. We seek assistance in enhancing email security measures to safeguard against fraudulent schemes and secure future transactions with our clients. Please contact us at your earliest convenience.

I am reaching out to address the recent incidents involving suspicious emails regarding fraudulent financial activities. These emails impersonate legitimate parties in an attempt to manipulate our transaction details. Please note that these emails are not associated with Bumi Geo Engineering Ltd. and should not be trusted. We have never encountered such fraud in our decade-long use of this email account. Over the past two weeks, we have also experienced a disruption in our email communication, hindering our ability to correspond with clients. Despite not receiving any emails, our clients have confirmed sending messages to us. We are uncertain whether these phishing scams originate from our system or compromised accounts. Any guidance on enhancing email security and verifying our account for fraudulent activity would be greatly appreciated to safeguard our upcoming transactions. Thank you for your assistance. Sincerely, Yogesh P. [redacted]

Hello, I am facing a problem as I seem to have forgotten my Yahoo password. The security questions that I answered do not seem to be correct. When I created the email, there was no Yahoo ID option, and unfortunately, I did not provide an alternate email or phone number. The email is several years old, and I am unsure if it is still active or has been deleted. I used this email to register on various forums and games, and I would like to regain access. However, it would be best if I could access my email account first. The email address is [redacted] I read that if an account has been inactive for 12 months, it may be deactivated. Does this mean that I will never regain access to it or be able to change it? Thank you for your attention. Best regards

This is a formal notice to cease all email correspondence from the Falchi group to my email address at RTF a77 at yahoo.com. I strongly reject and object to the continuous influx of propaganda being sent to my inbox. Kindly discontinue this action immediately to prevent further consequences. Your cooperation is appreciated.

Dear Sirs, I am facing difficulties logging into my two email accounts, [redacted] and [redacted] Previously, I accessed these accounts using a security key on my iPhone 6 Plus. Since my phone broke, I purchased an iPhone SE and transferred the SIM card. However, I am unable to retrieve the required 8-digit security key. While attempting to use the Yahoo app on my new device to access my temporary email [redacted], I am unable to access the other two emails as they require the security key. Unfortunately, changing the security information to a normal password is not feasible without accessing the emails directly. I have tried various solutions provided by Yahoo unsuccessfully for the last four days, and I am completely reliant on these emails for work. Your urgent assistance would be greatly appreciated. Thank you and Kind Regards, Ahmed B.

Dear Support Team, I am experiencing difficulty accessing my two email accounts, which are [redacted] and [redacted] I used to log in with a security key obtained from my iPhone 6 Plus, which is now broken. I purchased a new iPhone SE and transferred the SIM card, but I am unable to retrieve the required 8-digit code. Despite trying to install the Yahoo app on my new device for a temporary email ([redacted]), it continuously prompts me for the 8-digit security key. Unfortunately, I am unable to change the security settings without accessing the actual emails first. I have attempted various solutions provided on Yahoo's website for the past four days without success. Being unable to access these emails is hindering my work. Your prompt assistance would be greatly appreciated. Thank you and regards, Ahmed B.

Hello, I am experiencing a problem with my Yahoo email account. Normally, I am automatically signed in whenever I open my browser. However, one day, my account was suddenly signed out. I am unable to sign back in as I have forgotten my password, and the cell phone number associated with the account is no longer available. Unfortunately, there is no alternative email for me to use for the account recovery process. This is important to me as it is linked to our office email account. My email is [redacted]

I am having trouble accessing my Yahoo email account at [redacted] Prior to the issue, I received a strange email from "failure daemon," which made me concerned about a possible hack. I am now unable to recover the account as Yahoo claims I don't have another verification option. Can you please assist by sending me a new password along with the 8-letter code to my alternative email address provided below? Thank you.

I've received 2 emails claiming to be from Yahoo regarding someone trying to access my account. They provided a code and requested that I click a link, but I didn't click it as I am unsure of its authenticity. The login locations mentioned in the emails are Saudia Arabia and another foreign country. How can I forward this information to you for verification purposes?

I am unable to access my Yahoo Mail on my new phone. I have tried all the necessary steps with my recovery phone number, but I am not receiving the verification code to sign in. Here are my account details: Account Name: [redacted] Account Password: Frank1000 Recovery Phone Number: +[redacted]45 I would greatly appreciate any assistance in recovering my account. Thank you.

I am currently facing an issue with accessing my email accounts [redacted] and [redacted] Previously, I used a security key from my iPhone 6 Plus to log in, but since my phone broke, I now have an iPhone CE second generation with the same SIM card. Despite various attempts, I am unable to access the emails as they require an 8-digit code from the security key. I have tried installing the Yahoo app on my new phone using a temporary email ali.yem@yahoo,com and a new iCloud ID [redacted] I urgently need assistance as my work relies on these emails. An IT specialist suggested contacting Apple to unlock the iCloud account on my old iPhone. Your prompt help would be greatly appreciated. Thank you, A. Bokash

Hello, I am facing an issue with an older email account for which I only know the password and not the answers to the security questions. This email was created by my brother, who randomly answered the security questions years ago without knowing English. The problem arose when I accidentally broke the phone that had my iCloud account logged in. When I tried to log in with the correct account and password, it stated the password was incorrect and blocked it for security reasons. Now, in order to unlock it, I need access to the old email account for which I only have the password and no security question answers. I can confirm that it is my brother's email and not someone else's. The phone was not stolen; we simply cannot recall the email password. I am very worried because I could lose all my data on the phone, particularly precious photos and memories. I would sincerely appreciate any assistance. Thank you.

I noticed that my disposable email address, [redacted], which I have been using with you since the beginning, is no longer working. I couldn't find the error. I immediately changed the password. I need this email address up and running as soon as possible because many of my accounts are linked to it. I received a failure notice from Yahoo indicating the issue. Thank you in advance for your help! Regards, OLI

Hello, my name is Rachel. I am experiencing issues accessing my Facebook account linked to the email [redacted] Facebook prompts me to enter a code sent to the email, which I can no longer access. After speaking with Yahoo support, I was informed that the email was logged into by someone else. I kindly request your assistance in sending the code to another email so I can regain access to my account. I will promptly update the email and password once I regain access. I have used this email for my Facebook for 15 years, and it's essential to me, especially after recent personal losses. Please reach out via text at [redacted] with the code. Thank you, and I hope to resolve this situation soon.

Dear Yahoo support team, I am seeking clarification on the delivery status of an email I sent. The recipient claims not to have received it, but they did respond to a follow-up message sent to the same address. Any assistance you could provide in resolving this matter would be greatly appreciated. Email sent for reference: ------------------------------------------------------------- From: K. Dhillon-Rai <[redacted]> To: The Dixon, Tower Bridge, Autograph Collection via Booking.com <[redacted]> Sent: Friday, 31 May [redacted], 06:54:58 BST Subject: Re: You have a message from The Dixon, Tower Bridge, Autograph Collection Dear Management, I regret to inform you that due to unforeseen circumstances involving my partner's hospitalization, we are unable to proceed with our reservation on the 7th of June. Kindly cancel our booking, and we will rebook once he has recovered. I apologize for any inconvenience caused by this unexpected event. Thank you for your understanding. Regards, KD Rai

For the past three weeks, I've been experiencing issues with Yahoo's website, having to log in as many as 40 times a day. It improved slightly last week but on June 22, [redacted], I got locked out and haven't been able to log back in. Despite having my password written down, attempts to reset it failed. Contacting AT&T for help was unsuccessful. My email is [redacted] This happened before about 3.5 years ago, took 5 days to resolve, and AT&T assisted. Now, I'm struggling to get help. I store passwords in drafts in this email used for over 20 years. Thank you, Charles B. When this issue occurred 3.5 years ago, I had to answer questions online including hobbies and people I wanted to meet.

I have been receiving emails from Interra Credit Union for the last couple of years, mentioning deposits made and account statements, but I have never had an account there. Despite contacting Interra via phone and email multiple times, they still sent emails. I have two Yahoo accounts, one of which I no longer use and assumed Interra was using that password. However, upon further investigation, I discovered they were using my other password associated with the email [redacted], which is also being used by someone else with the same Yahoo email address. This is alarming and raises concerns about identity theft, especially since my husband and I have been victims before. I need this issue resolved promptly to ensure my information's security. My current active email is [redacted] Thank you, Deborah Hillyer.

Dear Yahoo Team, I am having trouble accessing my Yahoo account, [redacted], from other devices even though I have my password written down. Although I can still log in on this device because I never logged out and my data is saved. I am unable to add new authentication methods like my current phone number since entering my password is required. The stored authentication IDs for password reset are not valid anymore, leaving me unable to reset my password. I kindly ask for your prompt assistance so I can fully access my email account from any device. Thank you and best regards, Selina Neudert

I deleted my account with the email [redacted] over six months ago. I've found out that this email is linked to some other accounts, including one I'm trying to access but forgot the password for. When I tried the "forgot password" option, it redirects me to the deactivated Yahoo email and suggests I reactivate it to proceed. Despite following the steps provided, I'm unable to reactivate the email address. The Yahoo prompts indicate it's deactivated due to inactivity but doesn't allow me to recover it. I've tried entering the old account information but no progress is made. Creating a new account isn't an option either as it says it's not available. I'm willing to provide additional verification details like phone number and address, but I can't find a way to reactivate the old account.