X Customer Service Issues

Hello, I am facing an issue where my Twitter account got suspended due to copyright concerns, even though the tweets are protected under copyright law as they are commentary and not violating any rights. After contacting the representative from Universal Music Group as advised, I was informed that Twitter should be the one handling account restorations. However, Twitter seems reluctant to assist, leaving me in a difficult situation. Despite following all the necessary steps and reaching out to the Twitter help center numerous times, I have only received generic responses that do not address my specific situation. I am eager to continue using Twitter and would appreciate any assistance in restoring my account. Thank you for your help, Gina S. Twitter: @dakini_cobra

I encountered an issue while updating my birthdate on Twitter. Despite stating I am currently 20 years old, Twitter deactivated my account, claiming I wouldn't have been of legal age to create it on the given birthdate. I disputed this deactivation, but it seems unlikely they'll reconsider due to my ID showing I wouldn't have been old enough. My parents initially managed the account, leading to an unjust deactivation since I am now an adult able to operate my own account. After receiving an email stating Twitter won't entertain further requests regarding my account reactivation, I'm at a loss on how to proceed, given the challenge of reaching out to Twitter directly.

There is an account displaying a damaging video involving a famous Korean celebrity's face edited onto a clip of a porn star. The video has over [redacted],[redacted] views on Twitter and is causing harm to the celebrity's reputation. It is concerning that Twitter has not taken action to remove this content despite multiple reports from users. The video is misleading viewers and could be especially harmful to the celebrity's young fans. The username that posted this inappropriate content is @BBKingOfKpop. It is crucial for Twitter to address this issue promptly to prevent further dissemination of this sensitive and false material.

I am the owner of the account @danielhausser99 and I am concerned about the numerous verification requests from Twitter. Despite my genuine ownership and the content I regularly post, I would like to prevent any potential suspension of my account. I am willing to provide additional proof of my identity if required. It is important to me to maintain my account as I have invested significant effort into building my following and sharing my content. I have noticed a glitch where the number of accounts I follow incorrectly displays as zero, although I still have followers listed. This issue needs to be addressed promptly as my account is essential for my business. I also request consideration in verifying my account to avoid any unjust suspensions due to false reports. It is crucial to protect users who have worked diligently on their accounts from unwarranted actions that could harm their reputation and livelihood. Your assistance in resolving these matters would be greatly appreciated to ensure the integrity of my account.

My account has been suspended without explanation. Please reinstate my account with all [redacted]+ followers within 48 hours. Failure to do so will result in legal action. I have a paralegal degree and will take the necessary steps to address this violation of my rights.

After performing a factory reset on my phone and inadvertently removing my Authenticator and Twitter codes, I found myself locked out of my account despite using an emergency code. The alternative verification methods offered were already exhausted, leaving me unable to access my account. I am puzzled by the inability to verify via phone, as I have successfully done the same with other platforms like Outlook and Google. I reached out to Twitter through their Help Center but have only received an automated email response, leaving me in a predicament. I am seeking a verification code to be sent to my phone for access or alternatively, a phone call for identity verification to regain control of my account. I am eager to move beyond automated recovery options, engage with a real person, affirm my authenticity, and secure access to my account promptly.

I want to share that I encountered a problem with my account. When I initially set up my account, I mistakenly entered my age as 12 instead of 13. Now, being 21, I updated my birth year to the correct information, but this action has resulted in my account being locked. I have submitted a photo of my ID to verify my identity. Unfortunately, I have purchased goods amounting to $70 through my Twitter-linked account and am unable to access the site due to the lockout. I am anxious about potentially losing both the items bought and the money spent. Any update on the status of my account, such as whether my ID has been processed or an estimated timeline for resolution, would be greatly appreciated. The thought of losing that $70 is causing me significant stress. Please assist me in resolving this issue as soon as possible. Thank you.

My account was suspended on March 4th for reasons I disagree with. The allegations include creating multiple accounts, evading suspension, cross-posting, and aggressive following, which I deny. I have only ever had one Twitter account, used mainly for contests and following guidelines. I'm frustrated by the suspension and restricted communication to messages only. I prefer a phone call to discuss the situation as writing messages has been limiting. It appears Twitter penalizes genuine users while some problematic accounts operate without issues. You can reach me via my Twitter email, [redacted], which is also linked to my Facebook account.

I have been using my Twitter account for several years. I have tried to update my age without success. My account holds valuable memories and is my main means of communication with many people, including deceased friends whose accounts I cherish. Recently, I was locked out of my account without any explanation, which I find deeply unfair and distressing. Twitter has been a source of comfort for me, especially in dealing with depression. Being unable to access it is causing me anxiety. I suspect the age change attempt might have triggered the lockout, unintentionally. I prefer to resolve this without escalating to corporate involvement, as Twitter has been a vital outlet for me. I kindly request a prompt resolution to regain access to my account.

I need assistance with my Twitter account. I have implemented the two-factor verification, which has been helpful in securing my account from hacks. However, the downside is that I frequently get logged out whenever I tweet a lot, which is my primary way of sharing opinions. Normally, when this happens, I receive a verification code on my phone, enabling me to log back in quickly. Unfortunately, yesterday I got logged out, and I did not receive a code via text or email. I am unable to submit a ticket as the system claims I have done so too many times, which is not accurate as I have not submitted a ticket since I created my account in [redacted]. Waiting 24 hours and trying again has yielded the same unhelpful results. Despite Twitter support recommending I submit a ticket, I am unable to do so. My phone operator has not blocked Twitter, as I am confident I should be receiving texts. Please advise on how to rectify this issue.

On Twitter, my handle is @TrancewithMe. I am seeking assistance in having my account reinstated and unlocked. There have been multiple instances where my account was mistakenly flagged for violations due to mass reporting by hate groups, impacting my ability to engage in political and social commentary. I have been appealing my current 7-day suspension for two weeks now, as the reported tweet, when viewed in context, was not in violation of Twitter's rules. It was a discussion point, not directed at any specific individual, akin to discussing fictional topics like Game of Thrones. I kindly request a thorough review of my account, the removal of the previous baseless violations, and guidance on preventing such issues in the future. Thank you for your attention to this matter. Feel free to reach out if more information is needed.

I am reaching out regarding an old Twitter account, @izzyfarrell7, that I used when I was younger. I have not accessed this account since [redacted] and am interested in deactivating it. However, I am unable to remember the password or the email associated with it. I can provide identification and evidence of ownership through my other social media profiles. There are some posts from my teenage years that I would like to remove. When attempting to reset the password and indicating that I don't have access to the email, I receive an error message stating I have made too many requests but cannot find the related emails. Knowing the email address associated with the account would be helpful, as it displays as *** on Twitter. I appreciate any guidance on the next steps to resolve this issue.

I encountered a problem while attempting to create a Twitter account with my long-standing email address. Despite my attempts, I was informed that my account was suspended for security reasons upon my initial login. When I tried to reset my password, I was prompted to provide a phone number. As I do not possess a cell phone but rather a landline, the system did not accept it as a valid option. Unfortunately, there seems to be no direct email channel for reaching Twitter customer support. I am perplexed about the next steps to take since every avenue on their support page directs me to tweet support, yet I'm unable to access my account. My intention was solely to participate in a contest or use the platform sporadically, but I am feeling disheartened. Would appreciate any assistance you could offer.

I filed an appeal for my suspended Twitter account and elaborated on it via email due to the limited space in the appeals form. Twitter suspended me on grounds of targeted harassment, which I find baseless. The suspension came after I reported the account @GroverMonster1 for harassing my friend @raderette. Despite this, my account remains suspended. My only violation seems to be a tweet informing my friend that I reported Grover's offensive behavior, quoting their remarks. I did not engage in name-calling myself. I'm confused by the suspension and hope Twitter reviews my appeal promptly to reinstate my account.

My Twitter account @FlightLifeMars was suspended unfairly! They say it's because of multiple DMCA copyright violations, but I never got any emails warning me or explaining how to protect myself. Even though I own the photos and videos I posted with no violation, they still took me down. I keep receiving automated responses to my emails for counter-retractions, and I have no way to contact them to explain.

My account @heavywoodenbox got suspended on the 10th of this month because of a joke I made with a close friend about E3. I've been a user for 4 years without any issues, and yet my account was permanently suspended without warning for that one joke. I've sent numerous appeals, but all I receive are automated responses saying my case is closed. Twitter support seems inactive since June 8th, [redacted], and despite my friends reaching out to them, there has been no response. Even calling the support line led me to a voicemail instructing me to contact support. I'm frustrated as I have not been able to speak with a real person to address the unfair suspension of my account. I hope someone can review my case and resolve this matter promptly.

My account has been unfairly locked, which seems to contradict freedom of speech since you allow posts containing inappropriate content while penalizing me for calling out a celebrity. It's frustrating to witness prominent figures making serious threats and posting explicit material without consequence, while my account, a Native American Republican, is targeted for expressing opinions. This double standard is unacceptable. I demand my account be reinstated promptly. I have evidence of the unjust treatment I've faced, and if this issue isn't resolved, I will have to involve my lawyer to address this violation of freedom of speech and discrimination. Your swift response is crucial to rectify this situation.

Hello Twitter, I am user @exohoelic. On June 13th, my account was suspended. I checked my email for the reason but found none. After waiting a day with no response, I appealed. Twitter informed me of a suspension due to abusive behavior. I am willing to delete any offensive tweets. I promise to be cautious in the future. The account is important to me and holds memories of a late friend. I am pleading for a last chance, as my intention was never to abuse. I kindly ask for a review of my case as I have been appealing for days. Please reconsider unsuspending my account. I have read Twitter's rules regarding abusive profiles and will make amends. I apologize sincerely and beg for another chance. Thank you, User: @exohoelic.

Hello Twitter, I'm user @exohoelic. My account got suspended on the 13th of June. I checked my email for the suspension reason but found none. I waited a day and then filed an appeal. Twitter informed me of abusive behavior as the reason for suspension. I'm willing to delete any offensive tweets and promise not to repeat them. I value my account, filled with memories, and I'm pleading for one last chance. I never intended to violate Twitter rules. Please reconsider and unsuspend my account. I'm sorry for any inconvenience and I sincerely apologize. Thank you. User: @exohoelic

My account, @fernaanda_xoxo, was suspended on 6/3/19. I appealed, denying any violation. However, Twitter replied today, stating my account was permanently suspended for spam violations - specifically, promoting fake account interactions and engagements. This is confusing as I have never used any services to gain followers. I've had the account since [redacted] without any issues. I doubt they will reinstate my account, so I want to delete it to create a new one with my email and phone number. Unfortunately, the new accounts I created got suspended too. I can't reuse my phone number on a new account since it's linked to the first one.