X Customer Service Issues

I am experiencing difficulties with the @CobhamFoodbank Twitter account. It appears to be locked, and the help functions are not working as the account closes. Twitter closed @CobhamFoodbank after I entered a date making the account appear less than 13 years old when asked for a birthday. This is a misunderstanding. @CobhamFoodbank is the Twitter handle for the charity Cobham Area Foodbank, a registered charity in England and Wales with charity number [redacted], established on 13th December [redacted]. I oversee the account as the general manager and trustee, and I am 68 years old. I urgently request that Twitter resets @CobhamFoodbank so we can continue to use it. Please contact me at +44 7[redacted]22 or email [redacted] Thank you. Hugh B.

I came across an account on Twitter named @bagfiddy (Usama) offering tickets to the Wireless festival in July. I wanted to purchase two tickets for Saturday and started a conversation with the seller. After receiving confirmation pictures, I sent £[redacted] in two payments. Unfortunately, the seller stopped responding to me, refused to provide more details, and blocked me. The situation worsened when the seller openly admitted and mocked the scam on their account. I'm now facing cyberbullying on Twitter, with derogatory comments and racist remarks. The seller is fraudulently selling fake tickets, openly admitting to the scam, and causing distress. I have substantial photo evidence to prove this illegal activity. The seller's behavior is unacceptable, and Twitter should take immediate action to address this cyberbully and criminal activity. Hopefully, Twitter will handle this matter seriously and swiftly.

I posted videos featuring songs by Harry Styles and Zayn Malik on my Twitter account @_SanaFatima for my followers' enjoyment, not for profit. I've removed some infringing content after a DMCA notice but unintentionally left some. I'm sincerely sorry for the oversight. My account is significant to me due to its history, and losing it over a mistake pains me. I've learned from this error, won't re-post the material, and will ensure this doesn't recur. If needed, I'll promptly delete any copyrighted tweets upon regaining access. I won't contest the takedown and seek guidance on how to restore my account fully. Your help is greatly appreciated.

My Twitter account got locked mistakenly. It was created a long time ago and had many tweets. They claimed I had to be older than 13, but I'm turning 15 in July. I need it back to contact my friends. The available options to regain access are limited, and Twitter is unresponsive to my reports. I provided the necessary information but haven't received a reply in 2 hours. I hope for assistance with this problem.

My Twitter account, zairugh, has been locked because of age restrictions, even though the account has been active for nearly three years. I've provided the necessary information as requested, but I haven't received any response from Twitter. I was promised a reply within an hour, but I have not heard anything. It would be beneficial if Twitter offered more ways to regain access to locked accounts, as the current method is too restrictive and not helpful. I rely on this account to stay in touch with my friends, so I'm hoping for assistance in resolving this issue promptly.

My account got banned, and all my followers and followings seem to have disappeared. I feel I was unjustly banned because I only changed my birthday from May 25, [redacted] to June 1st, [redacted], which is my correct birthday. But I got banned for supposedly not being 13 years old. It has been a week since I was banned. It was especially depressing to be banned on my birthday.

My account was compromised after trading PS4 accounts with an individual. A third party hacked both of us and gained access to my account, resulting in the loss of important information on my phone, as well as control over my PS4, Twitter, Snapchat, debit card, Epic account, and other connected services. I urgently require assistance in recovering my account. I am willing to provide further details and cooperate fully to resolve this issue. Thank you for your understanding.

I recently accessed an old account I created when I was younger. Surprisingly, I did not recall making it and only started using it again about a month ago. I am now 15 and updating my profile for my upcoming 16th birthday on the 22nd. Unfortunately, as soon as I entered my birthdate, my account got locked. I find this situation unjust because I am almost 16 and haven't used the account for an extended period, so I have not been an active user since before turning 13. I would appreciate it if there is any possibility of unlocking my account. Thank you, Charley.

I am experiencing a significant issue with an older Twitter account, @ladyseductress, which I've had for over five years while working in the BDSM field. Following challenges in the industry and social media harassment, resulting in personal distress and even a visit to my home, I reached out to the police, a stalking helpline, and the organization Ugly Mugs for support. Regrettably, in a moment of poor judgment, I allowed a friend access to my Twitter account, only to realize shortly after that it was a mistake. Despite my requests, she has not taken down the account and has changed the passwords, causing me distress, receiving threats, malicious emails, and phone calls. This has led to me changing my phone number from [redacted]2, closing my website ladyseductress.com, and seeking medical and counseling help due to the stress, even attempting self-harm. I've tried contacting Twitter multiple times to remove the account permanently, but to no avail. The individual keeping the account active is aware of my situation and, out of malice, has kept it live. I am pleading for immediate removal of the account from Twitter to prevent further escalation of this distressing situation. My current contact number is [redacted]5, and the email associated with the account is [redacted], still in use for police investigations. Apologies for any inconvenience caused; I am no longer involved in the industry. Thank you, Miss S. Wootton

I recently signed up for Twitter and I'm having trouble contacting their customer support. I made an account yesterday, but when I tried to log in today, my account has vanished! I kept getting an error message saying my username and password didn't match their records, which was strange. I double-checked my password to make sure I didn't mistype anything, but the issue persists. I've searched for my account in their database and did an advanced search, but it's like it never existed. Can someone please help me figure out what happened? Thank you in advance.

I am having trouble verifying my identity on Twitter as my account is locked. I have been attempting to receive a call with a verification code, but the calls are not going through. After multiple failed attempts, I have reached the limit for requesting calls. I am unsure how to proceed. Is there an option to receive the verification code via SMS instead?

I have come across a disturbing deep fake video featuring a well-known Korean celebrity's face on a pornographic video. This video circulating on social media platforms is causing severe defamation and harm. Not only is this disrespectful and unethical, but it is also illegal and detrimental to the reputation of the individual whose likeness has been manipulated. I kindly request for immediate action to be taken to remove this video from the mentioned link. Thank you for addressing this matter promptly.

I saw a tweet where someone made a hurtful comment to Granger Smith about his son's passing. I responded by saying "shut up slut" to defend him, but I got locked out of Twitter for 12 hours. I can't log back in because the linked email doesn't exist anymore. I'm feeling frustrated and unsure how to resolve this issue.

I recently discovered a distressing deep fake video circulating online featuring a prominent Korean celebrity's face inserted into a pornographic video. This content is not only disrespectful and illegal but also damaging to the reputation and wellbeing of the individual involved. I kindly urge for your assistance in removing this video to prevent further harm. The link to the video is twitter.com/JlSUNlE/status/[redacted][redacted]08?s=19. Your prompt action in addressing this matter would be greatly appreciated. Thank you.

I recently came across a disturbing deep fake video circulating on social media. The video features a well-known Korean celebrity's face superimposed onto an explicit video, leading to serious defamation. This is not only disrespectful, unethical, and illegal, but it also harms the reputation of the individual whose image has been manipulated. I kindly request for urgent action to be taken to have the video removed from the platform. You can access the video through this link: [redacted].

I am concerned about a damaging deep fake video circulating online featuring a popular Korean celebrity's face edited onto a pornographic video. This content is not only disrespectful and unethical but also illegal, leading to severe defamation of both individuals involved. I kindly request immediate action to have this video removed promptly. The link to the video is: [redacted]. Thank you for your attention to this matter.

I've come across a damaging deep fake video of a well-known Korean celebrity where their face has been superimposed onto a pornographic video. This video is circulating on the app, causing significant harm through defamation. The act is highly disrespectful, unethical, and illegal, posing a threat not only to the celebrity but also to the pornographic performer whose content is being exploited. I kindly request your assistance in removing the video from the platform. Thank you. Here is the link for your reference.

Greetings, I apologize for the interruption, but I am feeling quite upset at the moment. I find it challenging to communicate through filing an appeal as I am unaware of the cause for my account suspension. I believe it's easier to speak with a representative to address this issue. My Twitter account has been suspended, and I am uncertain if it is for 48 hours or 7 days. Twitter has not provided me with a clear reason for this action. I am a devoted Twitter user and my account mainly functions as a fan page. I understand that accounts not clearly labeled as fan pages may face suspension, but I am unsure if this is the reason for my suspension. I would greatly appreciate it if someone could personally review my account and assist in resolving this matter.

For several weeks now, I have been experiencing an issue where no one is getting notifications from me on Twitter, including likes, retweets, and mentions. I followed Twitter's automated suggestions to change my password multiple times, but it did not solve the problem. After deactivating and reactivating my account, I noticed that all my followers, following, and likes had disappeared. Whenever someone followed me, their action would immediately vanish when the page was refreshed. Despite multiple attempts to deactivate and reactivate, the issue persists. I have been using this account for 10 years, have not faced any suspensions, and it is a public account with around 5K followers. There have been no warnings or reports of violating Twitter policies.

Hello, I have a Twitter account with the handle @theslacksons. Unfortunately, I have not used this account for some time due to my band disbanding. We have recently reunited and are hoping to utilize the Twitter account once again. However, the email address associated with the account, [redacted], was compromised and subsequently suspended by Microsoft. This has left me unable to access the account and manage settings and posts. Despite several attempts to seek assistance, I have not received sufficient aid in resolving this matter. I understand the need for security measures to prevent unauthorized access, so I would like to know what other information I can provide to confirm my identity as the legitimate account owner. Your prompt assistance in this matter would be greatly appreciated.