X Customer Service Issues

I was recently suspended from Twitter due to being mass-reported by a known harasser. The mentioned tweet had the word "kill" but was a harmless joke, not meant to incite harm. The mass-reporter has a pattern of unjust reports leading to subsequent unbans. I feel my suspension was unfair and targeted. I respect the need for online safety and agree to follow Twitter's rules. I am willing to delete the tweet if needed. I request a proper evaluation, considering the tweet's context and the reporter's history. I believe a review will show my suspension was unjust and should be lifted.

After reviewing the Twitter rules thoroughly, I'm confident that my conversation with another user was within the guidelines. The rules permit expressions of violent speech in certain contexts, such as hyperbolic and consensual speech between friends, which was the case in my interaction. To provide context, I mistakenly sent a message meant for a friend on a different platform to a user on Twitter because I confused their usernames. I quickly realized the error and deleted the message, assuming it would remove it like on other messaging platforms. I didn't know the recipient and have no intention of causing harm. I acknowledge the rules regarding not wishing harm or inciting violence, but the conversation was intended for a friend and not to harm anyone. This misunderstanding has led my friend and me to refrain from using Twitter until this issue is resolved. The interaction was meant to be consensual, and I have no malicious intent towards anyone, especially strangers online.

It has come to my attention that one of your users, going by the name of Kai Cenat, engaged in unauthorized advertising for a supposed [redacted] game giveaways event at Union Square Park in Manhattan, NY on 8/4/[redacted] around 3:30 pm. This incident led to disturbing consequences, including violence, chaos, and endangerment of innocent residents, law enforcement, and business owners. The fact that this individual's content attracted 5 million viewers is concerning and cannot be disregarded. It is imperative that your company reviews its content and quality control procedures to prevent such incidents in the future. This matter is being escalated to the relevant authorities for further investigation.

After more than a week of uncertainty regarding my account ban and no response from support, I finally discovered the reason behind it. My secondary account, @Shadowsnumber2, which I rarely use, was hacked. The hacker posted numerous crypto-related posts from that account. Despite my attempts to delete them, the posts were not fully removed. Believing the issue was resolved, I changed the password and checked my main account, @Dxrk_shadowy, but could not find the hacked posts. Unfortunately, it only recently dawned on me that the hacked account had been banned due to the hacking incident. Consequently, your system may have mistakenly flagged me for evading suspension by using my main account. I kindly request the removal of the bans on both my accounts. I can provide further evidence, including the timing of the hack on @Shadowsnumber2, the suspicious login notification from Twitter (now X), and the email confirming the password reset. Your assistance in this matter would be highly appreciated.

I signed up for Twitter initially with my email but my account got locked. I then created a new account with my phone number, which was working fine until the phone field in the profile was cleared. I am now unable to re-enter my phone number. I recently got a new phone and I'm unable to access my account as customer support can't verify my identity without the phone number linked to the account and they only recognize the email from the original locked account. I can't create a new email due to Google's restrictions on using my phone number multiple times.

I am reaching out again regarding the ongoing request for account verification. Last year, my account was hacked, leading to it being suspended due to unauthorized crypto activity. I sent a previous request for assistance, which unfortunately went unanswered. The hackers took advantage of my inactive status for about a week, promoting crypto through a bot without my consent. Prior to this incident, my account maintained a private and compliant status. I am eager to have the hacked account permanently deleted, but the first step is having it unsuspended. Despite various responses prompting me to prove ownership, I am unable to progress. I can be reached at [redacted] for any necessary verification processes. My ultimate goal is to deactivate the compromised account, and I would appreciate any support in achieving this.

Dear Support Team, I hope this message reaches you in good health. I am concerned about my Twitter Blue subscription. Around 15 days ago, I signed up for Twitter Blue with the expectation that my account, @ERAZONA369, would receive the blue checkmark. However, my account has yet to display the verification badge. After resubscribing to Twitter Blue, the issue persists. Additionally, my account indicates that my subscription will end on August 21, which does not match my subscription timeline or the lack of the blue checkmark. I kindly ask for your immediate assistance in rectifying this situation. It is crucial to me that the services I have paid for are accurately reflected on my account. Thank you for addressing this issue promptly.

I have enabled two-factor authentication on my account, but I am unable to complete the process because my phone is lost and I did not save the backup code. Here are the login issues I am facing: - After entering my password, two-factor authentication is needed. - Two options are presented: using the code generator app (which is not possible as my phone is lost) or using the backup code (which I did not save).

I noticed a problem with my Twitter account after my last login on August 15th. Despite only deleting a tweet and profile on that day, when I tried to log in later, it claimed there were too many password reset attempts and flagged my account for suspicious activity. I woke up at noon on August 15th and couldn't access my account. I need assistance to regain access to my Twitter account. Thank you for your help.

Hello everyone. I've noticed an influx of what I believe to be fake accounts on my profile. These accounts typically belong to females with new profiles and attractive pictures. One even claimed to be Maye Musk after I followed it. They often mention being Forex or cryptocurrency experts and offer to help me. I tend to follow back out of curiosity, but most of my followers fit this pattern - new, young, with alluring photos, seeking friendship. As a 70-year-old individual, I find it puzzling why they target me, except perhaps assuming I'm an easy target.

I got logged out of my Twitter account out of nowhere. Trying to sign back in, it kept saying my password was wrong. I attempted to reset my password, but received multiple verification codes by email without success. When I tried to submit a support ticket, it now claims my username isn't valid, even though it's the same one on the password reset emails. Feeling baffled and frustrated.

Dear Twitter Support Team, I am reaching out to address the permanent suspension of my Twitter account. I was taken aback to discover that my account had been suspended as I seldom log in and have always adhered to the Twitter community guidelines without issue. I suspect there may have been a mistake in suspending my account, and I am seeking your guidance in resolving this matter promptly. Should you require any additional information to confirm my identity or aid in the inquiry, please indicate so, and I will furnish it promptly. Thank you for your consideration and help in rectifying this situation. Warm regards, 4jH0aBozlXaCNAW

In [redacted], I created my Twitter account without linking a phone number to keep it private from my family. Unfortunately, I no longer have access to the email I used. After getting a new phone in January [redacted] due to my old one being damaged, I have been unable to log back into my Twitter account since. My old iPhone used to save my passwords, and I made the mistake of not remembering it as I relied on autofill. I have been attempting to regain access for months now but forgot my password. If there is additional information needed from me, please let me know. Thank you for your help.

I'm experiencing issues with my account in regards to promoting tweets. Each time I attempt to create a promotion, I receive a message stating that the promotion does not comply with advertising guidelines. Despite thoroughly checking my account and deleting multiple tweets, I continue to face automated rejections. The response I received mentioned a violation of the Unacceptable Business Practices policy, particularly related to deceptive or misleading content. I'm seeking assistance on how to escalate this matter to have a real person review my account to address these concerns. Your help is greatly appreciated.

I am seeking confirmation about the identity of the individual whose account recently followed me. They claim to be Elon Musk. Following my posts critiquing society and social issues, Elon followed me with a standard thank you message and an invitation to join a group discussion. Despite my sarcastic opinions, I was respectful and never rude. I recently exchanged messages with Elon through Twitter, and I want to address this on Twitter’s customer service page. I intended to share screenshots, but I will wait for further action. I hope to clarify this situation without causing any embarrassment if mistaken.

Dear Twitter Administrator, I am a regular user who recently had my account suspended due to alleged inappropriate comments. I regret any misunderstandings and would like to appeal this decision. I want to clarify that I have never intended to make any inappropriate remarks. While mistakes can happen on social media, I always strive to communicate respectfully. If my words were taken the wrong way, it may have been due to poorly chosen phrasing rather than deliberate offense towards any individual or group.

I have a blue checkmark on my business Twitter account. Initially, there was trouble loading my Amex card due to an internal issue, but Twitter resolved it, and I managed to load the card. However, when trying to run an ad, Twitter paused it, citing a violation of their policies. Despite several emails, I have been unable to get more information from them. I am interested in arranging a customer service call to address this issue with my business partner. The ad I wanted to run is for a product I created, which others are copying on their own Twitter accounts. Additionally, we are facing challenges with the pixel, as we can only view data in Triple Whales. Assistance with this matter would be greatly appreciated. Thank you for your prompt response.

I recently encountered an issue with my Twitter account. While logged in on the Twitter app, I tried to access my account on the web without logging out of the app. As a result, my account got locked. I promptly reached out to Twitter support to appeal the locked account. They advised me to change my password due to security concerns, but the challenge is, I can't access my account to do so. It seems I forgot to link my email and phone number to my Twitter account. It has been two weeks, and I'm worried about losing access to my account. Every time I attempt to log in, I receive a message prompting me to change my password, but I can't do so without gaining access to my account.

Subject: Issue with Account Login Hello Support, I recently sought assistance to log into my account but was unsuccessful. My phone number ([redacted]) and email ([redacted]) are not being recognized. Could you please provide guidance on how to resolve this? Thank you, Linda

I have been permanently suspended from Twitter unjustly. Despite multiple appeals, they maintain my suspension due to alleged spam activity. I am frustrated because I am a genuine user and never participated in any spam behavior. I am seeking clarification on the tweets identified as spam but have not received any concrete feedback. I am eager to engage with a representative directly to prove my authenticity and request the reactivation of my account.