X Customer Service Issues

I needed to update my birthdate on Twitter but ended up getting locked out of my account because I created it when I was underage. I received an email stating I could begin the restoration process, but I am unable to locate the "Start" option mentioned. Every time I attempt to log back in, I am prompted to submit a form, leaving me unable to access my Twitter account at all.

On October 18, [redacted], I received an email from Twitter support informing me that my Twitter account had been suspended for violating the Twitter Rules, specifically for evading permanent suspension. Despite never having been suspended before, I discovered my account had been hacked and inundated with spam content pertaining to crypto. Earlier that day, I had been using my account without any issues. I suspect my account was compromised while I wasn't using my phone. I promptly contacted Twitter support and emailed them numerous times, but my account remains suspended without reinstatement.

Subject: Assistance Needed to Secure Brand Username on Twitter Hello, I am reaching out regarding our Twitter account under the handle @indianmatrimoni. We are facing an issue where our brand name, consisting of 15 characters, has been taken by an account that is currently suspended by Twitter for policy violations. As the registered trademark owners of www.indianmatrimoni.com, we are unable to modify the username by adding numbers, hyphens, or dots within "indianmatrimoni." We kindly request assistance in reclaiming the @indianmatrimoni username for our Twitter account. Our registered email for Twitter is: [redacted], and the associated mobile number is: +91-[redacted]. I have attached the necessary documents including our company's registration, trademark certificate from the Government of India, and ownership details from GoDaddy. www.indianmatrimoni.com is operated by Wincan Internet Services Private Limited. For further inquiries and confirmation, please reach out to me at +91-[redacted]. Thank you, Basavaraju GM Director & CEO, indianmatrimoni.com

Hello, I recently acquired a new phone number and updated it on my Twitter account. However, my account got suspended. I'm not sure if this new number was previously linked to a deleted account. I simply replaced my old number with a new one from T-Mobile. I received an email about activating two-factor authentication, which I did, but soon after, I was suspended for ban evasion. This is my first Twitter account, and I haven't been banned before. I suspect the previous owner of my new number might have been banned, causing this issue. I'd appreciate it if my account could be unsuspended. I can change my number again if needed. I'd prefer to speak with a live agent rather than receive a bot response. Please help me resolve this as I genuinely didn't intend to violate any terms. Thank you.

I first joined Twitter excited for Elon Musk's involvement, but then heard rumors of his withdrawal and uninstalled the app. Now, as I try to log back in, Google's verification process keeps sending me in circles, forcing me to go through the same steps repeatedly. Thank you, Elon, for showing concern for us hardworking taxpayers. I'd gladly work for you any day! Sending love from Philadelphia - Go Birds!

My account has been restricted for three days now, and today is the third day. I am unsure when it will be unlocked. The message states, "This request looks like it might be automated." I need to use my account for work on NFTs and it's important to stay updated. This limitation process is frustrating, especially since my account has been active since [redacted], which marks ten years now.

My Twitter account got permanently suspended on November 23 because someone hacked and impersonated me. I've submitted appeals to Twitter to recover my account, but they are still reviewing it. I'm waiting to find out if I'll get my account back and how long the review process will take. Twitter is a crucial tool for me as a soccer coach to gather information. I want to emphasize that I didn't breach any Twitter rules; my account was hacked, and someone posted sports streams on it. My case number is [redacted].

My Twitter account got suspended due to suspicious activity. After passing the robot test, I entered my phone number, but it was marked as invalid. Despite trying various solutions, I can't seem to unlock my account. I'm afraid that if I don't link a number within 30 days, my account may be deleted. The email associated with the account is [redacted]. I need help resolving this issue.

Upon attempting to access my old Twitter account, created many years ago when I was under 13, I updated my age to reflect that I am now 21. This action triggered a prompt stating my account was locked due to not meeting the minimum age requirement. I sought assistance through the help center but encountered an ongoing loading issue. Logging out allowed the help center to load successfully, but to dispute the account lock, I must be logged in, creating a frustrating cycle. Although I submitted a form explaining this dilemma, I received a generic response indicating an incorrect form submission. I am stuck on how to regain access to my account given these challenges.

I have been unable to access my Twitter account since last Friday as I am not receiving the login codes via text or email. Despite reaching out to Twitter Support through their website, I have not received any response or help to resolve this issue. I want to highlight that I am not facing any suspensions or threats of being suspended from my account. This situation feels like an indefinite suspension even though I have not violated any rules. Both my phone and email accounts are working fine, confirming that the problem lies solely with Twitter. Any help with this matter would be highly valued.

Apologies for the inconvenience, I've forgotten the phone number linked to my Twitter account as it's been obsolete for some time. Consequently, during the login process, I encountered the message "For security, we need to verify your phone number" but I cannot proceed due to not recalling the number. Unfortunately, the help center has not been useful, and I haven't been able to locate a customer service email. Could someone please provide assistance? Username: furry夜魅 Account: Yemei_wolf Bound email: [redacted] Thank you!

I recently got locked out of my Twitter account and was prompted to click start to begin the process to regain full access. After going through the captcha process, I was prompted to enter the phone number associated with my account to receive a verification code. Oddly, when I entered the number, I received an error message stating it was unsupported. This is confusing as I have received codes from Twitter on that same number in the past. I am unsure why this is happening and would appreciate any assistance.

I am very confused as to why my account has been blocked. I have been using it normally and have not done anything wrong. Could you please unblock my account? I rely on Twitter to uplift my mood and learn more. If my account remains blocked, it could have serious effects on my mental health. My family is prepared to seek legal action if necessary.

I am experiencing difficulties receiving the account verification code on my phone. When I attempt to request the code, it does not arrive. On Friday 16, while browsing Twitter using our organization’s handle @QAMConsultants1, I received a notification about suspicious account activity, prompting me to reset my password. Despite not resetting it immediately, I have been unable to do so subsequently. Every time I click on the "send code" option, the message "Due to a technical issue, we couldn't complete this request. Please try again." appears, preventing me from completing the process. This issue persists despite my attempts and the assistance I have received. I am seeking assistance in accessing the @QAMConsultants1 account, which I manage for Quality Assurance and Management Consultants. The account was created using the email [redacted] and the phone number +[redacted]71. Thank you for your support in resolving this matter.

Our company Twitter account @Lympid_io was suspended unexpectedly, despite not breaching any Twitter policies. We swiftly regained access after reporting it as hacked, but Twitter claimed they were unable to assist further. It's been nearly three weeks since we requested the unblocking with no response, which is negatively impacting our business to have our Twitter presence hindered.

My Twitter account, @onegodddesss, was permanently suspended unexpectedly due to my profile picture. Despite following the rules and not showing any nudity, it seems my photo was deemed sexually suggestive. In the picture, my back is visible with dimples showing, and it was up for over a week without issue until my account gained popularity. The suspension came suddenly without any prior warnings, and I believe simply changing the picture would resolve the matter. I had no other violations flagged and this minor issue can easily be rectified. I kindly request Twitter to reinstate my account, especially since I was close to monetizing it.

Hello Twitter Support, I am having issues accessing my account (@hafsaiqbal_ch) due to forgetting my password. I have made several attempts to reset it but have been unsuccessful. When I tried to reset my password using two of my emails and my phone number, the system stated they were not linked to my account, although they are. I have reached out to Twitter support via email but have not received a solution yet. My account is important to me, and I cannot risk losing access. I appreciate your prompt assistance in helping me reset my password. I trust you can resolve this matter. Thank you. Best regards

I am a senior in high school being recruited by colleges for football. Twitter blocked my film link, labeling it as suspicious content. The link is to my football highlights on Hudl. I need this resolved promptly as it is important for my recruitment process. Additionally, I require all my direct messages containing the film link to display correctly instead of being hidden. This issue with Twitter is hindering my chances of being recruited effectively as coaches cannot view my film, and some messages are going unnoticed.

I'm having trouble logging into Twitter because I don't own or use iPhones or smartphones to receive a verification text for 2-factor authentication. I solely use a laptop and a regular telephone. I've reached out to them via email regarding this issue, but I have not received a response. If using mobile devices is a requirement for using Twitter, it seems like I will be excluded. I have not found an option to receive a verification code via email.

My name is Alison S. and I have an account with you. Fake profiles claiming to be BTS, the Korean boy band, are consistently causing issues for individuals like me with mental health challenges. This also poses a risk to young children who could get overly excited chatting with their idol, leading to disappointment. It's concerning and damaging to celebrity profiles and their reputation. I believe more attention should be given to the overall safety measures in place to prevent this from happening. It's evident that more action needs to be taken to address this issue as it's unacceptable. Thank you.