X Customer Service Issues

After my last successful login, Twitter asked me to confirm I wasn't a bot with a CAPTCHA. However, when I selected CAPTCHA, I just got a blank white page with the message "Are you a robot?" I couldn't answer the question and had to log out. I haven't received any lockout or suspension notice via email. I've reached out for support three times but haven't received any responses yet.

I would like to request a review of a rule violation that I believe was issued unfairly. On social media, I mentioned the possibility of the government trying someone for treason, which could legally lead to punishment by hanging if found guilty. I do not think this is equivalent to wishing harm on someone without legal due process, as it falls within the boundaries of permissible speech. As a police officer, I understand the distinctions involved and believe the violation is unfounded. While I am willing to delete the tweet, I disagree with the 14-day branding penalty imposed on me. The process seems to require an admission of guilt by removing the tweet and bearing the consequence, which I find unjust. Could a member of the management team please review this issue?

My younger sister thought it would be funny to mess with my phone settings without realizing the consequences it may have on my accounts. She changed my birth year from [redacted] to [redacted] as a joke. Unfortunately, this led to my Twitter account being locked for violating age policies, even though I was indeed 13 when I created it in [redacted]. I'm aware I can appeal the decision, but my mother is reluctant to provide identification. Is there a way to regain access to my account without submitting personal ID?

I have been a Twitter user for nearly five years. Recently, my account got locked after providing my birthday when prompted by Twitter. The app now claims I was under 13 years old when I created the account, which is incorrect. I attempted to submit a report using the form provided but encountered issues uploading a government ID photo. Despite adjusting the size and trying different methods like Google Drive and my computer, the file still wouldn't upload successfully. I am unsure of how to proceed since I am unable to contact them through other means. Appreciate any assistance you can provide.

I encountered an issue when trying to access my Twitter account and discovered that it has been locked due to suspicious activity from a hacker. Although I have my phone number linked to the account, the email associated with it is outdated and inaccessible. Despite numerous attempts to recover the account using my phone number, I have not received the verification code to reset the password. I have reached out via email and messages but have been unable to resolve the problem. I simply need to change my password and update my email once the account is unlocked. I believe I have provided enough information to prove my identity and should be able to regain access. I am eager to have this matter resolved promptly as I am a loyal Twitter user.

I was discussing an issue on Twitter with a group of individuals who had previously blocked me. I noticed one of my followers was still engaged in the conversation, and I simply mentioned that I couldn't see the content being discussed because I had been blocked by them. However, Twitter locked my account, accusing me of posting hateful content. I have a screenshot of the tweet in question, where all I did was mention that I was blocked. I attempted to appeal this decision, but my account is now stuck on the appeal page specifically for that one tweet. Despite receiving an email from Twitter stating that my account was unlocked, I am still unable to access it. It is frustrating that my account is restricted simply for stating "he blocked me." The situation with Twitter is incredibly disheartening.

I am encountering an issue with my Twitter account. The account was initially created by my dad, who used it for several years before passing it on to me when he felt I was old enough. After changing the birthdate to my own, the account got locked due to violating age restrictions. Despite providing my ID as proof, Twitter claims I was under 13 when the account was made. My dad attempted to resolve this by submitting his ID, but Twitter has not responded, as they only permit one appeal per account. Unfortunately, I am unable to clarify the situation to their non-existent support team.

Dear Support Team, I am experiencing issues with my account as it has been locked due to suspicious activity. After trying to reset my password through the email link provided, I keep receiving a message stating that my password has already been reset, even though I have not initiated this action. Despite attempting to log in to Twitter and awaiting a confirmation code via email to unlock my account, I have not received any emails after numerous attempts. This constant loop of unsuccessful password resets and missing confirmation emails has become incredibly frustrating. Kindly assist me in receiving a password reset email that effectively allows me to reset my password without encountering the same error message. If email communication continues to be problematic, please send the confirmation code to my phone number [redacted]6 as an alternative method. Thank you for your attention to this matter. Best regards, Vishal M.

While using Twitter with the account @moonatiktxt, all my accounts were unexpectedly suspended. After reaching out for support, I received a response stating that my account had violated their Terms of Service by participating in targeted abuse without providing specific examples of this behavior.

Dear Support Team, I'm writing in the hopes of getting assistance with reclaiming an inactive username on Twitter. As a content creator and professional gamer using the handle @aiiyoucaneat_, I've been unable to access my preferred username, @AllYouCanEat. After researching, I found that the account in question has been inactive for over 4 years, even though Twitter's guidelines state that an account is deemed inactive and subject to deletion after 6 months of no activity. While I respect that users should be able to retain their accounts if they've logged in within the last 6 months, I believe I can make better use of this username to grow my small business and connect with a larger audience. Your prompt assistance in looking into this matter would be greatly appreciated. Thank you for your attention to this issue, and I am hopeful for a positive resolution. Best regards, Alex ("AllYouCanEat") Whelan

I need to update my contact telephone number on my profile. Recently, I got locked out of my account unexpectedly. I must input a code sent to my old telephone number to access my Twitter account. I'm requesting assistance with this issue. My updated email address is [redacted] Thank you.

I recently created a Twitter account using only my email, no phone number. Now, Twitter has locked me out and is asking for my phone number to access my account. I keep getting redirected to a page insisting on providing my mobile number. Despite receiving emails from Twitter, I can't unsubscribe because I can't log in. When I emailed the support team, they claim they can't verify me as the account holder, even though we are corresponding through the account's email. I have tried to reset the password, but I am still locked out due to the missing phone number. The responses to my help requests have been unhelpful, stating that they can't confirm my identity and asking me to submit a new inquiry, resulting in the same issue. At this stage, I just want Twitter to close my account and delete my information. It's frustrating dealing with these data mining practices.

I recently created a Twitter account using my email but no phone number. Unfortunately, Twitter now requires me to provide a phone number to access my account. Despite attempts to reset my password, I remain locked out due to the missing phone number. I am unable to unsubscribe from their emails since I can't log in. When reaching out for help via email, I received responses stating they couldn't verify my identity, despite using the email associated with the account. They advised me to submit a new inquiry, which seems to just result in the same issue. I simply want to close the account and have my information removed. Dealing with Twitter's data collection practices has been frustrating.

I recently created a Twitter account using my email address but didn't provide a phone number. Now, Twitter is requiring a phone number to access my account, which I don't want to provide. I'm stuck on a page asking for my mobile number no matter what I do. I'm getting emails from Twitter but can't unsubscribe because I can't log in. Even though I'm communicating via the account email, Twitter says they can't verify me as the account holder. They suggest opening a new inquiry, but it leads to the same situation. I just want them to either let me access my account without a phone number or delete my account along with my information. Both options would be fine at this point.

My daughter's inactive Twitter account was hacked years ago, and someone posted disparaging content and personal threats under her full name with her picture. Despite numerous attempts to contact Twitter, she has been unable to regain access or delete the account. We urgently request the deletion of the account, as it poses a serious risk to her safety and reputation. We trust that Twitter prioritizes the well-being of its users and will address this issue promptly. The username in question is @maggiesvein. Thank you for your attention to this matter. Niamh OS.

I need to verify my account. Since late [redacted], [redacted], or all of [redacted], a fixated ex has been stalking, impersonating, and fabricating lies about me. They have caused significant harm to my business and well-being. I believe they are still using your service. Taking action against them now would alert them (crime reference incident number [redacted], can provide to Police). In order to rebuild my life, I need to ensure my account is secure. I have a history of professional work links on social media that can confirm my identity. It is crucial to stop this stalker while minimizing conflict to restore my art business.

I created my Twitter account when I was under 13, but only started using it regularly when I turned 14. Now at 19, I wanted to update my profile, but my account got locked immediately after. Despite my review request, they rejected it and the account remains locked with a possible removal. I have significant followers and follow important individuals. It's frustrating as I'm now of age to use Twitter. I can provide my driver's license as proof of age. Please reconsider unlocking my account. Thank you for your prompt attention to this matter.

An article from The Verge yesterday mentioned that Twitter plans to deactivate/delete inactive accounts beginning in December [redacted]. I wish to request that verified accounts and those belonging to deceased individuals remain exempt from this action. These accounts hold valuable memories and significant Tweets that are irreplaceable. Specifically, one account I am concerned about is @realjonghyun90, which means a lot to me and many others. I urge Twitter to take into account other accounts with similar circumstances.

My account was suspended because I posted a tweet that appeared to be a death threat, violating Twitter's rules. The tweet in question said "I'm gonna kill you" in response to a friend's tweet under the handle @SyntaxAero. While this may sound alarming out of context, it was clearly intended as a joke when considering the preceding tweet about parmesan cheese not being real. Prior to that, I had even sent my friend fan art of their character on Twitter. Despite numerous attempts to appeal the suspension over the past four months, I have had no success. I am eager to regain access to my account promptly.

I have discovered a Twitter account using a picture of me when I was 12 years old along with my first and last name. The tweets posted on this account are inappropriate and seem to be coming from me, causing significant problems in both personal and professional aspects of my life. As a middle school teacher, I cannot afford to have this account associated with my identity. Despite my attempts to report this impersonation to Twitter, I have not received any response. The account in question is "@Shit_RileySays" and I urgently request its removal to resolve this serious issue. Thank you for your attention to this matter.