X Customer Service Issues

Hello, I am reaching out for assistance regarding my account issue. My handle was torihimemiya linked to the email bakanzen+[redacted] Yesterday, October 26th, I received a notification of someone attempting to access my account while I was asleep. Today, I discovered that my account was inaccessible, with someone creating a new one under the same handle, and my original account missing. A contact on Twitter informed me that my actual account now has the handle @cacacacapoop2, with the email address changed, making recovery impossible. The user has posted on Instagram using my account. The avatar associated with it was a commission from a Twitter user. This individual has a history of similar activities. I am unsure of my next steps but am determined to regain control of my account. The time and effort invested in it matter more than the handle. I seek assistance in restoring access. Please let me know if further details are required. Thank you.

There is a Twitter account, TheGrahamNash08, that is attempting to deceive individuals. They are requesting passport and driver license photos. The conversation started cordially a week ago with Nash asking for help to hide cash and property deeds from his wife. I declined the offer, and he insisted he could trust me. The conversation included sharing the email [redacted] and phone number [redacted], but Siri flagged this as suspicious. I am unsure if my email has been linked, and I would like to ensure this connection is severed without alerting the scammer. Contact me at [redacted] if needed.

I recently posted a comment on Twitter, and suddenly my access was restricted without any warning. I have noticed that people are allowed to make threats against our president on your platform without repercussions, but when I express my thoughts, I get limited. One specific incident why I am reaching out involves Lisa Paige and her involvement with two FBI agents. I mentioned the truth regarding this situation, which I believe is not hate speech but a factual statement. I have screenshots of the restrictions on my account and plan to share them with my legal counsel. Your guidelines seem to violate my First Amendment rights as an American, which is incredibly concerning. I have never experienced this type of censorship before. I am hopeful that Attorney General Barr will hold your company accountable for what appears to be a biased and restrictive approach to free speech. Thank you.

Subject: Inquiry Regarding Twitter Account Suspensions I recently discovered that my Twitter account and two associated company accounts, @HugzGG, @TeamEternal, and @EssiveGlobal, were permanently suspended by Twitter. The suspension email did not provide a specific reason for this action. I want to clarify that my personal account @Hugz, used for personal interactions, is distinct from the company accounts which are solely for business purposes. While I occasionally retweet giveaways on my personal account, this should not warrant the suspension of all three accounts. If this is the reason for the suspension, similar actions should be taken against other accounts that post giveaways, such as CS: GO Twitter pages like CS.Money. I request a detailed explanation for the suspensions, particularly for the two company accounts that interact with customers regularly. I believe the suspensions should be lifted, especially for the company accounts, as they serve different functions from my personal account. If additional information is required, such as email addresses or suspension email details, I am prepared to provide them. I trust this matter will be addressed promptly and fairly. Thank you for your attention to this issue. Sincerely, Julian T. aka Hugz

My Twitter account was hacked, and despite following the necessary steps to recover it, I'm unable to change the password. Despite numerous attempts to seek assistance from Twitter support, I have not been successful. Now, I keep receiving emails about login attempts from unfamiliar devices. Unfortunately, I can't access my account to delete it through the settings. I am frustrated with the lack of support from Twitter and simply want my account to be deleted.

Hello Twitter Support, I am requesting the deactivation of my account without seeking retractions or sending counter-notifications for takedown requests. I kindly ask for the complete deactivation of my account, @robinsportsnews, as the feature is currently disabled. I appreciate your prompt attention to this matter. Thank you, Robin Casey

I created my account back in [redacted] when I was nearly 13 years old but accidentally set my age as 13 on May 1st, [redacted]. Recently when I refreshed the page, everything was fine at first, but I got locked out shortly after due to not meeting the age requirement of 13. Twitter now asks for a government-issued document to verify my age, but I don't have my birth certificate or a state ID as I'm only 16. The AI seems to have calculated my age incorrectly, stating I don't meet the age requirement. I appear older in my account details, and I'm unable to provide the needed verification. My parents can't retrieve my birth certificate, and I need help recovering my account without it.

I'm having trouble setting up a Twitter account. The website says my email and password are already in use, but I've never tried to sign up before. It mentioned sending a link via email, but I haven't received it. It also said it sent a text to my phone, but it has the wrong number. How can I start fresh and create an account using my correct email and phone number?

I recently upgraded my phone and forgot the password to my Twitter account @Kellyparise616. Each time I try to reset it, I get a message saying I have already reset it or exceeded my attempts. Despite reaching out to Twitter support multiple times, I keep facing the same issue without a resolution. I'm seeking assistance to regain access to my Twitter account.

I updated my birth date, and now my account shows a violation for being created before I turned 13. I am currently 22 and have used the account for about 8 years within the permissible age range for account creation. If the account was set up before I was 13, it was unintentional or not utilized. I submitted a form to request reinstatement, but I keep receiving responses stating it cannot be restored. Being 22, I shouldn't still be dealing with these age-related problems.

I am having trouble logging in because I need to update my phone number to receive verification codes. My Gmail account is full, so I can't receive or send emails, blocking me from receiving the verification email. I need to change my backup email to update any information like phone numbers or usernames, as I am currently unable to access my account.

I am writing to request the urgent removal of a specific search function on Twitter. Many users are misusing this function to associate certain words with unrelated or defamatory terms, especially when mentioning specific people. Reporting these tweets is ineffective, as users continue these actions even in private accounts. The only lasting solution seems to be the complete removal of this particular search feature. Removing it would improve the Twitter experience for all users. I kindly ask for prompt action on this matter. Thank you.

My first Twitter account was working smoothly until I got signed out unexpectedly. When I tried to log back in, a message informed me of "suspicious activity" and asked to send a verification code to my old phone number. Unfortunately, I don't have access to that number anymore, which led to me being locked out. Subsequently, I created a new Twitter account associated with a current phone number. This account has been hassle-free, and I have not engaged in any disputes. Earlier today, I posted two ordinary tweets without any problems. However, when I attempted a third tweet shortly after, I encountered an issue. A notification appeared at the bottom of the screen stating that my Twitter account had been suspended without providing a reason, instructions on what to rectify, or a timeline for restoration.

I recently got locked out of both my old and new Twitter accounts within a week. Twitter prompted me to verify my identity by sending a code to a phone number I no longer have access to, leading to the lockout. I created a new account that was functioning until I was suddenly suspended today without a given reason. I have not engaged in any conflicts online and am unsure of any violations. I am seeking assistance in restoring access to my Twitter accounts. The email associated with the first account is still accessible.

Hello, I am experiencing problems with my Twitter account. I am Javiel Oliveira, a Spanish Youtuber and social media influencer. Unfortunately, someone has been impersonating me and using a false ID to report my account. Despite my efforts to dispute these reports, Twitter in Spain has not taken any action. I have tried creating multiple accounts, sending letters from my legal representatives, and yet the situation remains unresolved. Some of my previous Twitter usernames were @JaviMiarma and @javioliveira_. I kindly request assistance in resolving this matter as the support in Spain has not been effective in addressing this issue. Thank you for your attention.

I primarily utilize Twitter as my main social media platform. I initially created my account in 8th grade as part of a school assignment. In accordance with Twitter's age policy, I had to be 13 years old, but I mistakenly used my Mom's birth year as she advised me to do so. Recently, during some Halloween updates to my profile, I truthfully input my actual birth year which led to Twitter locking my account. Despite now being 17, I am unable to provide the required ID document as I do not possess a driver’s license, state ID, or passport. I attempted to submit my birth certificate and learner's permit, but they were deemed insufficient by Twitter. I find myself in a predicament and seek assistance in regaining access to my Twitter account, as I am eager to resume using it. Your help in this matter would be greatly appreciated.

I recently had an issue on Twitter where a user, Vickieohio, insulted me and a friend, leading to a heated exchange. Despite feeling justified in my response, Twitter suspended my account for violating their rules. I find this unfair as Vickieohio initiated the conflict by calling me a loser. I believe I should not be penalized when she was the one who instigated the situation. I've blocked her and cannot remove the post demanding she retract her comments. I am requesting my account to be reinstated promptly so I can continue using it. I believe Twitter should have reviewed the situation more thoroughly before taking action. It is crucial for fairness that both parties involved are held accountable. I am willing to address this further with Twitter to ensure a just resolution.

I accidentally changed my birthday on Twitter, resulting in my account from [redacted] being locked. I submitted a form to unlock it but mistakenly uploaded the wrong ID. Twitter informed me via email that I couldn't unlock the account due to not meeting the age requirement in [redacted] (based on the incorrect ID). I then submitted the correct ID multiple times through their form, but they only responded with "you have an open report case" and have not replied since. I am eager to regain access to my 7-year-old account and have tried using another email as well, but I still haven't received a response. I really hope to get my account back as soon as possible.

I would like to bring attention to a disturbing situation involving a user named @nickjfuentes on this platform. This individual has been spreading hateful and discriminatory messages, including advocating for genocide, promoting hate crimes, and expressing extreme views that are deeply concerning. It is alarming that such harmful content is allowed to be shared on this site, potentially normalizing dangerous behavior and inciting real-life harassment. I urge the platform to take action against this user and remove their harmful content to ensure the safety and well-being of all users. This kind of rhetoric should not be tolerated, and steps need to be taken to prevent further dissemination of such harmful ideologies. Thank you for considering this matter seriously.

I'm experiencing difficulty accessing my account. Here's what has occurred: 1. Several days ago, I attempted to send a tweet and discovered that my account was suspended. 2. Following this, I was logged out and am unable to log back in due to an error stating my username and password did not match. 3. When trying to reset my password, I reach a page mentioning an email link to j*********@g****.***. 4. However, clicking "continue" directs me to a page saying there is a technical issue. 5. Using help.twitter.com to recover my account prompts a message requiring me to log in to a suspended account, which I can't do. I'm unsure how to proceed with the recovery process and am curious about the reason for the account suspension. Thank you.