WhatsApp Customer Service Issues

Archive 76

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #76. It includes a selection of 20 issue(s) reported April 25, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello Whatsapp Team, My name is Manish Choudhary. My WhatsApp number is [redacted]. I am in agreement with and will respect all of WhatsApp's terms and policies. Unfortunately, there seems to have been a mistake, as I have not engaged in any inappropriate behavior on WhatsApp. I use the platform to share important and relevant messages regarding my work at Flipkart. It appears that my account was wrongfully reported by some individuals, leading to its suspension. This has caused significant inconvenience as I am unable to use my WhatsApp for work-related communication. I kindly request that you reactivate my account as it is essential for my professional and personal contacts to reach me. I hope for your understanding and swift resolution to this matter. Thank you.
Reported by GetHuman8323439 on الثلاثاء ٢٥ أبريل ٢٠٢٣ ١٠:٤٥
My WhatsApp number ************* has been blocked. The line is being used at the moment. My business WhatsApp has been banned, please turn it back on immediately at [redacted]. Thank you. My number [redacted] was banned from using WhatsApp. Please assist me in resolving this issue. This account cannot use WhatsApp, it is showing this message. Please help, sir. My WhatsApp account is not working due to spam chats that I am unaware of. My account is blocked, please help. My WhatsApp account is banned, please resolve this issue. Dear WhatsApp Team, my WhatsApp is not working and I see a message saying "This account...". Hey dear WhatsApp community team, please help, my account is banned and I am unable to use WhatsApp. bogus
Reported by GetHuman8323700 on الثلاثاء ٢٥ أبريل ٢٠٢٣ ١٣:٤٣
My WhatsApp number, [redacted], was blocked a few days ago. It displayed a message saying the account couldn't use WhatsApp. I am in deep trouble. Sir, I kindly request you to reactivate my WhatsApp number so I can access it. I only use this WhatsApp number and don't have any other accounts. Once again, I request you to unban my WhatsApp number, [redacted]. Your help would be greatly appreciated. Thank you in advance. I hope you can solve my issue quickly. Until then, goodbye.
Reported by GetHuman8324200 on الثلاثاء ٢٥ أبريل ٢٠٢٣ ١٦:٥٦
I believe my WhatsApp account was mistakenly banned. I assure you that I will adhere to all rules and regulations in the future. Given that I am currently attending online classes during lockdown, it is crucial that my account is reinstated promptly. With my public exams approaching, it is urgent that my account is unbanned without delay. Kindly consider my request to unban my account as soon as possible. Thank you.
Reported by GetHuman-rahulsoa on الثلاثاء ٢٥ أبريل ٢٠٢٣ ١٧:١١
Hello WhatsApp Team, I would like to address the issue regarding the banning of my WhatsApp account. My name is Ajay Arya, and my WhatsApp number is [redacted]. I want to assure you that I respect all of WhatsApp's terms and policies. There seems to have been a mistake as I have not engaged in any inappropriate behavior on the platform. I primarily use WhatsApp to share important and educational messages. Unfortunately, my account was falsely flagged or reported by some individuals, resulting in its ban. This account is crucial for my communication with friends, family, and clients, causing significant inconvenience. I kindly urge you to reconsider and lift the ban on my official WhatsApp number. Your understanding and assistance in resolving this matter would be greatly appreciated.
Reported by GetHuman8325307 on الأربعاء ٢٦ أبريل ٢٠٢٣ ٠٤:٣١
Hi, I recently submitted a review request in the app after my account was banned. I can see the notification asking me to check the status through WhatsApp. I understand that submitting multiple requests won't speed up the review process. I hope the team can look into it soon and I can get my account back. Thank you for your understanding and cooperation. Best regards, [Initials]
Reported by GetHuman8325376 on الأربعاء ٢٦ أبريل ٢٠٢٣ ٠٥:٥٧
Hello, I see that you've tried to seek a review regarding your account ban through the app. You can monitor the progress of your request by accessing WhatsApp. Please note that sending multiple requests will not speed up the review process. You will be notified by WhatsApp once our team has evaluated your account and reached a decision. Thank you for your cooperation and understanding. Best regards,
Reported by GetHuman-rabishre on الأربعاء ٢٦ أبريل ٢٠٢٣ ٠٧:١٨
Good afternoon. For the past 4 days, I have been struggling with WhatsApp support via chat. The representative does not seem to understand my issue. I received an SMS with a verification code that I did not request. Support advised me to ignore it, but WhatsApp has now locked me out of my account. I have tried contacting support multiple times, but their responses do not address my problem. I urgently need access to WhatsApp as it is crucial for my work. This situation is causing me to lose money and credibility with others. If the matter is not resolved promptly, I will have to take legal action against WhatsApp as I have all the necessary evidence.
Reported by GetHuman8325530 on الأربعاء ٢٦ أبريل ٢٠٢٣ ٠٨:٢٣
Hello WhatsApp support team, I am seeking assistance as my account has been banned from using WhatsApp indefinitely. I kindly request your help in reopening and unblocking my account. I am a hardworking young African lady who relies on WhatsApp to communicate with clients and sustain my business. I want to clarify that I have not engaged in any misconduct on the platform; any reports suggesting otherwise may be the result of individuals who wish to hinder my business success. I urge you to review my account activity and verify my innocence. The suspension of my account jeopardizes my business and livelihood. Your prompt action to reopen my account is crucial as my professional responsibilities heavily rely on WhatsApp. Your cooperation in resolving this issue is greatly appreciated. Thank you for your attention to this matter.
Reported by GetHuman8326630 on الأربعاء ٢٦ أبريل ٢٠٢٣ ١٧:٤٨
Hello, I am reaching out for assistance regarding my banned WhatsApp account. I am a dedicated African woman who relies on WhatsApp to communicate with clients for my business. I assure you that I have not engaged in any criminal activities or provoked anyone on the platform. I believe that any reports against me are false accusations made by individuals who wish to harm my business. I kindly ask you to review the records to verify my innocence and lift the ban on my account. My livelihood depends on WhatsApp, and without it, my business is in serious jeopardy. Please reconsider and unban my account with the phone number [redacted]. Your help in resolving this matter is greatly appreciated.
Reported by GetHuman8326630 on الأربعاء ٢٦ أبريل ٢٠٢٣ ١٧:٥٠
Hello, For the past week, I've been unable to use WhatsApp on my registered mobile number, +[redacted]06. This issue was previously resolved by contacting WhatsApp support via email; however, it has resurfaced again. I am now completely banned from WhatsApp and unable to use my registered number. The app prompts me to register with a new number. I am worried that my WhatsApp account might have been hacked. As a working professional, it is crucial for me to have access to WhatsApp. I kindly request your assistance in resolving this matter promptly. Thank you.
Reported by GetHuman-shiavasa on الخميس ٢٧ أبريل ٢٠٢٣ ٠٨:٠٠
For the past week, I have been experiencing issues with using WhatsApp on my registered mobile number. After contacting WhatsApp support and having the problem resolved, it has reoccurred. Now, my WhatsApp account is completely banned, and I am unable to register it with my original number. It prompts me to use a new number instead. Could my account have been hacked? As a working professional, WhatsApp is crucial for my job. Please investigate and resolve this matter promptly. Thank you.
Reported by GetHuman-shiavasa on الخميس ٢٧ أبريل ٢٠٢٣ ٠٨:٠٣
Hello Whatsapp Team, I am writing to address an issue with my WhatsApp account. My full legal name is Safiqul Haque, and my WhatsApp number is +91 [redacted]. I acknowledge and agree to abide by all of WhatsApp's terms and policies. Unfortunately, my account was recently banned due to false reports. I use this number for important educational messages, and the ban has caused inconvenience as my friends, family, and clients are unable to reach me. I kindly request that you review the situation and consider unbanning my WhatsApp account. Your assistance in resolving this matter would be greatly appreciated. Thank you.
Reported by GetHuman8328375 on الخميس ٢٧ أبريل ٢٠٢٣ ١٤:١٣
Hello, my name is Yasmina. I am a law-abiding WhatsApp user. Today, my account +[redacted]1 was hacked, and I am unable to access it. Despite being a regular and responsible user of the application, illegal activities were carried out from my account by the hacker. It was not me who did these actions. I kindly request assistance in unblocking my account as I rely on it for work purposes. My identity can be verified; I am Yasmina Vartanyants, born on 01/26/[redacted]. I did not breach any WhatsApp policies.
Reported by GetHuman-yanavar on الخميس ٢٧ أبريل ٢٠٢٣ ١٨:٣١
Hello, I am experiencing an issue with my WhatsApp on my Vivo Y33s phone with Android version 11.1. For the past two days, I have been unable to open the app. I keep receiving a message stating, "you recently connected. please wait 24 or 47 hours before trying again." Even after waiting, I still cannot access my account. As a student, I am extremely frustrated with this situation. I assure you that I have not violated any rules or caused any disruptions on WhatsApp. I kindly request your assistance in resolving this matter and providing me with an OTP through text message to regain access to my WhatsApp account. Thank you.
Reported by GetHuman8329929 on الجمعة ٢٨ أبريل ٢٠٢٣ ٠٦:٤٧
I did not commit any mistakes, my WhatsApp account was banned erroneously. I have not violated any policies or privacy terms. The ban was likely due to low internal storage on my phone. I have cleared space and kindly request for the account to be reinstated so I can communicate with friends and family. My number is [redacted]. Thank you, WhatsApp support team. After a few days of not using WhatsApp, I attempted to use it again only to find it blocked. I contacted support, but they claimed I violated policy which I did not, as I did not use it or send any messages.
Reported by GetHuman8330358 on الجمعة ٢٨ أبريل ٢٠٢٣ ١٢:٤٥
My WhatsApp has been banned due to using GBWhatsApp, which led to receiving various links where I might have accidentally clicked on one. I don't remember sharing any illegal videos; this is the first time something like this has happened to me. I use this number for government purposes, so I urgently need WhatsApp. Finally, I will stick to using regular WhatsApp now. I kindly request the WhatsApp team to unban my number. My number is [redacted]. I will be grateful to the WhatsApp team for doing this. Thank you.
Reported by GetHuman-asmahaja on الجمعة ٢٨ أبريل ٢٠٢٣ ١٣:٢٥
Hello WhatsApp Team, I am writing to request the unbanning of my WhatsApp account linked to the number [redacted] under my legal name, Manju. I fully commit to adhering to all of WhatsApp's terms and privacy policies. Regrettably, my account was wrongfully reported and subsequently banned despite my efforts to share important and educational content. As this account serves as my official means of communication, its suspension has caused significant inconvenience. My friends, family, and clients are unable to reach me, exacerbating the situation. I sincerely hope for your understanding and swift resolution to lift the ban on my WhatsApp account. Thank you for your attention to this matter. Warm regards, Manju
Reported by GetHuman8332354 on السبت ٢٩ أبريل ٢٠٢٣ ١٣:٢٣
Hello WhatsApp team, I am reaching out concerning my official WhatsApp account under the name Manju. My WhatsApp number is [redacted]. I want to assure you that I respect and agree to all of WhatsApp's terms and privacy policies. Regrettably, my account was banned due to false reports by individuals who misunderstood the nature of my messages. I use this platform to share valuable educational content with friends, family, and clients, so it is vital for me to have access to it. I kindly request you to reconsider and lift the ban on my WhatsApp account. It is causing inconvenience and hindering my communication with important contacts. Your assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this issue. Sincerely, Manju Email: [redacted]
Reported by GetHuman8332354 on السبت ٢٩ أبريل ٢٠٢٣ ١٣:٥١
Hello WhatsApp team, I am Tanveer Ahmed, and my WhatsApp number is +[redacted]00. I agree to respect all of WhatsApp's terms and policies. However, I believe there has been a mistake as I have not engaged in any wrongful activities on WhatsApp. I use my account to share important educational messages, but it seems some individuals have falsely reported my account, leading to its ban. I kindly request WhatsApp to unban my account as it is my official number. The ban has caused inconvenience as my friends, family, and clients are unable to reach me. I sincerely hope for your understanding and assistance in restoring my account. Thank you.
Reported by GetHuman8333554 on الأحد ٣٠ أبريل ٢٠٢٣ ٠٣:٣٦

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