WhatsApp Customer Service Issues

Archive 68

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #68. It includes a selection of 20 issue(s) reported March 18, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello WhatsApp Support Team, I am having trouble accessing my WhatsApp account as it has been blocked without any apparent reason. I believe my account was mistakenly disabled for unsupported WhatsApp usage, although I have not violated any terms of service. Kindly review the situation and restore my account. Please help me verify and reinstate my account via SMS. My phone number is: +[redacted]88. Thank you, Adnane Muhammed Mouthaar from Yemen
Reported by GetHuman8242503 on Saturday, March 18, 2023 9:54 AM
I need help with my blocked WhatsApp number, +[redacted]88. It's not receiving the OTP token, and I can't log in. Please assist, WhatsApp team. My cousin gave me a set-top box that I haven't used, and now I can't activate it. My WhatsApp account was mistakenly banned, and I've appealed to the WhatsApp team to correct this error. Thank you. - Yemen WhatsApp User A.M.
Reported by GetHuman8242503 on Saturday, March 18, 2023 11:30 AM
Dear Sir/Madam, I created a group with the number +91 [redacted] and Miss L. M. with the number +44 [redacted]. She is the Head Manager at Phillips Company in India, located at [redacted], 10th Floor, Trinity Corporate, Kukatpally, Hyderabad, Telangana [redacted], India. She offers online money-making opportunities, but unfortunately, the company appears to be fraudulent. Without any prior notice, she removed me from the group. Please, I kindly request the permanent deletion of the group I created due to Miss L. M.'s fraudulent activities. If the company is a scam, I fear being held responsible by the other members. The group is named Phillips-Chief 3018Group. Thank you.
Reported by GetHuman-mohakmoh on Sunday, March 19, 2023 4:45 AM
Hello great WhatsApp team, I am Jalal. I apologize for any confusion with my WhatsApp account. I have been a loyal user of WhatsApp, and I believe it is one of the best social communication apps online. Your support team provides excellent service. One day while using WhatsApp, I received a message stating that I violated your terms of service, which I did not do. I respect and value your service, and I request kindly to have the ban lifted from my account. Thank you to the great WhatsApp support team for your assistance. My phone number is +[redacted]81. Thank you for your excellent service.
Reported by GetHuman-galalaba on Sunday, March 19, 2023 4:58 PM
Dear Sir/Madam, My WhatsApp account with the number [redacted] has been banned. I have contacted customer service, but unfortunately, no resolution has been provided. I kindly request the reinstatement of my WhatsApp account as this is my fifth request. Your prompt attention to this matter would be greatly appreciated. Thank you. Best regards.
Reported by GetHuman8245576 on Monday, March 20, 2023 1:01 AM
Hello, could you please spare me an hour or two? I will solve the issue for you. You didn't need to change the recovery number on my account. Can you please let me know what's the status? I am worried. Are you okay? I will handle the FIR number, whose name is it under? Tell me, I am heading there now. It's not important right now, I will demonstrate how to resolve it (sir, I am your student). Please confirm if everything is alright. Whose FIR is it under, your name? Why is it on me anyway? Did you manage to resolve it?
Reported by GetHuman-saalek on Monday, March 20, 2023 7:59 AM
Hello, I encountered an issue with my WhatsApp number getting banned multiple times for alleged spam violations. Despite requesting reviews and contacting support, my number continued to be banned without clear reasons provided. Even after being reinstated a couple of times, the bans persisted. When I finally reached out to inquire about the alleged violations, I received no response or clarification on what terms were violated. Subsequently, my attempts at opening a new account were also met with bans shortly after. This has left me unable to access WhatsApp, with no explanation or resolution in sight.
Reported by GetHuman-johanisb on Monday, March 20, 2023 4:48 PM
On Friday, March 17th, I bought a cell phone and transferred all my data (photos, applications, etc.) from my old phone to the new one. I logged into WhatsApp with the new number from the new line I got on the same day. It worked fine on Friday, but on Saturday it suddenly stopped working, saying the line is suspended. I've tried to reach out for help but haven't found a solution. I appreciate any assistance you can provide.
Reported by GetHuman-perdomok on Tuesday, March 21, 2023 10:18 PM
Hello WhatsApp team, I recently tried to share my new number with my loved ones, not realizing that sending too many messages at once can result in my account being blocked. Unfortunately, my Whats App is now blocked, likely due to this action. I have attempted to resolve this issue through the check feature, but to no avail. I keep receiving the message "This account cannot use WhatsApp." I kindly request for your assistance in unlocking my account since I am unable to change my number as my contract has been renewed. My blocked phone number is: +49 [redacted]2 Thank you for your help. Best regards
Reported by GetHuman8252296 on Wednesday, March 22, 2023 6:23 PM
Hello, I have experienced repeated bans on my WhatsApp account. I kindly request for the account to be unbanned. WhatsApp is essential for our work communication, and the sudden disabling has greatly impacted us. If any violation of rules occurred, please provide details so I can prevent it in the future. Contact: 86 [redacted]4 Thank you and best of luck!
Reported by GetHuman8255560 on Friday, March 24, 2023 5:27 AM
Hello WhatsApp Team, I would like to address the issue with my WhatsApp account. Recently, my account was banned due to some individuals incorrectly flagging or reporting my account, even though I have been sharing important educational messages only. I assure you that I have not violated any terms or policies of WhatsApp. As this is my official WhatsApp number, it is crucial for me to have access to it as my friends, family, and clients are unable to reach me, causing significant inconvenience. Additionally, I have important documents stored in my WhatsApp account that I urgently need access to. I kindly request you to reconsider and unbanned my account, as it is impacting my communication and work. I hope for your understanding and prompt resolution of this matter. Thank you for your attention to this issue. Best regards, HA
Reported by GetHuman8255673 on Friday, March 24, 2023 7:34 AM
My previous WhatsApp number was +[redacted]2 from Botswana. I was blocked by WhatsApp at the end of February [redacted] for allegedly violating their terms and conditions without any prior warning. I believe this action was unjust and infringed upon my right to freedom of speech. It's frustrating how tech companies like WhatsApp can shut you out without a second thought. Losing access to my number has cut off communication with important contacts, clients, and family members, causing a significant amount of stress. I am struggling mentally since being blocked. This WhatsApp number is a part of my identity, and its suspension has greatly affected me. I sincerely hope that my number can be reinstated soon. I am hopeful that this message reaches Meta or WhatsApp. Thank you.
Reported by GetHuman-tbattleo on Saturday, March 25, 2023 4:11 AM
My previous phone number on WhatsApp was +[redacted]2 from Botswana. At the end of February [redacted], WhatsApp blocked me, alleging a violation of their terms and conditions. I believe this was unjust as I did not receive a warning prior to being blocked. I feel this action infringes on my right to freedom of speech by WhatsApp as a tech giant. The loss of communication with important contacts, clients, and family members has caused considerable stress as I struggle to cope with the situation. My mental well-being has been affected by this blocking. I hope that my number can be unblocked soon as it holds significance for me. I am counting on this message reaching Meta or WhatsApp. Thank you.
Reported by GetHuman8257798 on Saturday, March 25, 2023 4:11 AM
To the WhatsApp Support Team, I am seeking assistance in having my WhatsApp account reinstated after receiving notice of a ban. I use this platform extensively to stay in touch with my loved ones and colleagues. The sudden ban has disrupted my daily communication routine, and I am eager to resolve this issue promptly. Kind regards.
Reported by GetHuman8248472 on Sunday, March 26, 2023 3:44 AM
I am unable to log in to my WhatsApp using my mobile number [redacted]. I have tried to generate the OTP multiple times, but every time I attempt to resend the OTP or make a call, I receive a message saying, "We couldn't send an SMS to your number. Please check your number and try again in 1 hour." When I try to resend the OTP again, it tells me to wait 1 or 2 minutes before trying. This cycle has been ongoing for over 24 hours now. I really need access to my WhatsApp account. Please assist in resolving this issue. Thank you.
Reported by GetHuman-vishvade on Sunday, March 26, 2023 9:46 AM
Hello, I'm experiencing an issue with my WhatsApp account being banned. This is my official number, and I'm really worried about losing my job as I support my two kids. With the current lockdown situation, finding employment is already challenging. I believe my number was mistakenly banned, and if I have unknowingly violated any policies, I sincerely apologize. Please consider unbanning my number. Thank you for your attention.
Reported by GetHuman-qasimrdx on Monday, March 27, 2023 5:44 AM
Dear Mr. WhatsApp Manager, I am writing to bring to your attention that my WhatsApp account was unexpectedly closed on February 22, [redacted], without prior notice. This action has greatly inconvenienced me as +[redacted]76 is a vital means for me to stay in touch with my family and friends. Had there been any oversight on my part, I would have appreciated an advance notification to rectify it promptly. To my knowledge, no such mistake occurred, leaving me disheartened by the prolonged closure of my account. Kindly consider granting me another opportunity by reactivating my WhatsApp number. I assure you that if I inadvertently err in the future, appropriate action will be taken. I earnestly request the support of the WhatsApp team in reinstating my account. Thank you for your attention. Yours sincerely, Balveer Singh Bajaj Hindustan Sugar Ltd. Maqsoodapur Shahjahanpur Uttar Pradesh, India
Reported by GetHuman-balveerd on Monday, March 27, 2023 7:42 AM
Hello WhatsApp team, I'm Rahul Kumar, and I agree to abide by all of WhatsApp's terms and policies. Recently, my account was banned, although I haven't violated any rules. I use WhatsApp to share important educational messages, and unfortunately, some users incorrectly flagged or reported my account. I kindly request that you reconsider and unban my account. This is my official number, and its suspension prevents my friends, family, and clients from contacting me. I trust you will review this matter and lift the ban on my account. Thank you.
Reported by GetHuman8261619 on Monday, March 27, 2023 12:25 PM
My WhatsApp account has been under review frequently without any known reason, and it has been suspended two times. I am unsure why this is happening. I would appreciate any assistance to resolve this issue. I have noticed that two or three unknown contacts have reached out to me, and I am unsure how they obtained my number. Please address this matter promptly. This all began when I started using GB WhatsApp, which was never an issue before. Thank you for your help in advance.
Reported by GetHuman8261783 on Monday, March 27, 2023 1:38 PM
Hello WhatsApp Team, I am Navneet Kumar, and my WhatsApp number is [redacted]. I agree to and will respect all of WhatsApp's terms and policies. However, it seems there was a mistake as I have not done anything wrong on WhatsApp. I use it to share important and useful messages related to education, but unfortunately, some people have wrongly reported my account, resulting in WhatsApp banning my account. I kindly request that WhatsApp please unban my account. This is my official WhatsApp number, and my friends, family, and clients are unable to contact me, causing a significant issue for me. I hope you understand and can help me retrieve my number. Thank you.
Reported by GetHuman8262325 on Monday, March 27, 2023 4:19 PM

Help me with my WhatsApp issue

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!