WhatsApp Customer Service Issues

I recently discovered that my WhatsApp number has been unexpectedly banned. This action is concerning as it impacts both my personal and business communication channels. WhatsApp is an essential tool for me, and I value the service it provides. If there was an error or misunderstanding that led to this ban, I am eager to rectify it and assure that it does not occur in the future. Throughout the years of using WhatsApp, I have always strived to adhere to the platform's guidelines. I kindly request a review of this situation and appreciate your support in lifting the ban on my number, +[redacted]91. Thank you for your assistance. Sincerely, Alla

My phone number, +[redacted]6, has been banned from using WhatsApp. Please assist me in getting it unbanned. I've reached out to WhatsApp multiple times explaining my situation, but unfortunately, haven't received any help. The company has mistakenly associated my account with reservations made by friends due to notifications received. My phone was stolen, and the thief used it to send troubling messages. Now that the thief has been caught, including the phone, I kindly request your assistance in restoring my WhatsApp account. It is crucial for me to communicate with my family, children, relatives, and colleagues. Currently, I am feeling frustrated, hopeless, and isolated without the means to reach out to them. I sincerely appreciate any help and understanding you can provide. Thank you for your support and consideration.

I have contacted Watsapp with my banned phone number +[redacted]6. Please, could you kindly try to reactivate it for me? I have repeatedly emailed them at [redacted], trying to explain my situation in a clear and logical manner. Unfortunately, I have not received any useful assistance or understanding so far. The Watsapp company has blocked my account due to suspicious activities, but those were actually done by a thief who stole my mobile phone. The police have caught the thief and returned my stolen items, but now I need help to regain access to my Watsapp account, as it is crucial for me to stay in touch with my family, children, relatives, and colleagues. I am feeling frustrated, desperate, and isolated without this means of communication. I sincerely appreciate your understanding and assistance. Thank you from the bottom of my heart with utmost love and respect.

As a sports club, we created a WhatsApp group for parents. Unfortunately, we mistakenly added a random number who has since been sharing inappropriate videos, prompting us to ask parents to leave the group. This individual, using the number [redacted]1 and identifying as Graham, continued creating new groups with parents' details to share inappropriate content. We recommended parents to block the number after adding it to their contacts for removal. Please investigate this number and take necessary action against this misuse of personal information. Thank you.

Hello, my name is Aamir. My WhatsApp number is +[redacted]54. I want to address an issue I encountered recently. Following multiple posts in a group, WhatsApp has informed me that my number has been banned. After carefully reviewing WhatsApp's terms of service, I acknowledge my mistake. I deeply regret my actions and assure you that I will not repeat this behavior. I have familiarized myself with the terms of service and commit to adhering to them in the future. Kindly assist me in removing the ban on my number +[redacted]54. I have always valued and enjoyed using WhatsApp, and I am dedicated to being a responsible user moving forward. I seek your understanding and appeal for the opportunity to continue using the service. Thank you for your attention.

I manage a few groups as an administrator, and I often come across posts that go against our group rules. Currently, all I can do is warn or remove members, but constantly removing them isn't an ideal solution. In the meantime, these inappropriate posts get shared within the group, and sometimes even beyond to other contacts. It would be beneficial to have a feature in the settings that allows administrators to delete posts made by group members. This tool would keep the group tidy and aid in preventing the spread of fake news in India.

Good afternoon, my WhatsApp was hacked by a scammer two days ago. They convinced me I had won a Raffle of 20,[redacted] Dirhams. I unknowingly shared the verification code with them while on the call, believing the raffle win was genuine. Subsequently, I received another verification code from Emirates ID, which I also shared. The next day, I discovered my number was banned from WhatsApp. I am now receiving calls from others claiming I messaged them about winning the raffle, which I did not do. I have contacted WhatsApp support via email but have not yet found a solution. Please assist me in recovering my WhatsApp account. Thank you.

Hello, I would like to address the issue I am facing with my iPhone. I accidentally reset my phone without a complete backup. Upon restoring, WhatsApp prompted me for a two-step verification code, which I cannot recall. I attempted several codes I typically use without success. I reached out to WhatsApp's customer support via email, and after being advised to wait for 7 days, I have not seen any progress. This situation is concerning as I am unable to communicate with my family abroad and in Pakistan. I am willing to provide my identification and authorize you to verify my details with my mobile service provider, confirming the number registration in my name. Your assistance in resolving this matter promptly would be greatly appreciated. Thank you, A.N.

Hello, I have an account with your service, and my number was unexpectedly banned today. We have been utilizing WhatsApp for customer service for over four years, and receive a high volume of daily inquiries. Recently, we started reaching out to customers through broadcast lists and direct messages in case they hadn't saved our number. We urgently need to resolve this issue as WhatsApp is crucial for our customer service in Lebanon. Our WhatsApp number is +[redacted], and our business name is Lorganica, with a Facebook page under the same name. Regards, Firas Itawi Director at Lorganica

My previous phone number is no longer active, causing issues when trying to access my WhatsApp account. Upon entering the deactivated number for verification, unknowingly, it allowed another person to gain access to my account. I visited my service provider to obtain a new SIM card and number. After deleting and reinstalling WhatsApp, I attempted to register with the new number, but encountered an error message stating I could only register with the last used phone number. Even when trying my old number, the message persisted. How can I successfully set up either my old account or create a new one on my device?

Hello, my name is Karim and I use WhatsApp with the number <+[redacted]77>. Today, upon waking up, I was unable to access my WhatsApp as my phone number has been banned from the app. I have carefully reviewed WhatsApp's Terms of Service and now fully understand them. I want to clarify that it was not my intention to violate any rules, and I sincerely apologize for any misunderstanding. I assure you that I will adhere to the terms in the future and not engage in any improper behavior. I kindly request your assistance in lifting the ban on my number <+[redacted]77> on WhatsApp. I have always been a responsible user and truly value the app. I have taken the time to familiarize myself with WhatsApp's Terms of Service, and I am committed to complying with them. I humbly ask for your support in granting me another chance. Thank you for your help.

I am requesting special permission to create and add contacts to specific groups in order to share spiritual messages related to "maharshi mehi mission" and "sri santmat satsang." I am eager to spread these messages to individuals in the spiritual community and those less devoted. Unfortunately, I am encountering restrictions due to security measures blocking my number. I kindly ask for your assistance in enabling me to continue with these important spiritual endeavors. Thank you for considering my request.

Hello Customer Service, I am reaching out to you once again about my situation. I have read the FAQ and realized my mistake. I am truly sorry for the confusion, and I hope you can understand the importance of this issue. Access to my WhatsApp messenger is crucial as it contains all my work history, client communication, and vital information. I invested a significant amount of money, 2 million rupiah, into this number, which shows how much it means to me. Please, I am begging you not to ignore me or respond with automated messages. I am at a loss and do not know what to do. I promise not to repeat this error, as my job is on the line. Everyone deserves a second chance, and I am pleading with you to help me once more. Thank you, M.

Dear Owner of Whatsapp/Facebook/Instagram, My name is Don from Singapore, and I am a small business owner. I am reaching out as I have not received a clear explanation from Whatsapp, and there have been delays in their responses. I have been a loyal customer for many years, using your platform to communicate with my friends, family, loved ones, and clients through texts, calls, and video calls. Your application has proved to be the best for our needs, and everyone I know has been using it since its inception on the app store and play store. Recently, I discovered the reduction in message forwards from [redacted] to 20, which was explained as a measure against scams and incidents in India. After reviewing your policies, I realized I may have unknowingly violated them by frequently sending promotional deals. While this strategy has helped me secure numerous business deals, I was surprised to find my account banned without prior notice. I communicate with clients and loved ones through your service, especially when they are overseas. Given that my parents and girlfriend reside in Hong Kong while I am in Singapore, maintaining these long-distance relationships is already challenging. Furthermore, my father set up this phone number for me, complicating matters. I have attached a file showing the promotion deals I typically forward. My intention is only to share these deals with customers and not to spread any harm. As the broadcast group feature necessitates contacts saving my number to receive messages, I opt for individual forwards to ensure my clients receive the latest offers promptly. I believe Whatsapp Business should facilitate customer engagement and growth for businesses, rather than restricting users like me. I hope this message conveys my sincere intent and the importance of communication in my personal and professional life. I appeal for your understanding and request the restoration of the [redacted]-message forward limit. I look forward to your response. Sincerely, Don from Singapore

##- WhatsApp Support -## Hello, Your WhatsApp account has been banned due to violations of our Terms of Service. We take this action when account activities go against our terms. Please review the "Acceptable Use of our Services" section of our terms to understand what actions are considered violations. Normally, we may not provide warnings before banning an account. If you believe your account was banned in error, please reply to this email for further review. After 72 hours of the ban, your contacts won't see you on their favorite list (Android in the Contacts tab). Note: WhatsApp reserves the right to modify, suspend, or terminate the service without prior notice based on its own discretion. If you see a message saying "You are temporarily banned from WhatsApp," please read this article. -- WhatsApp Support Team Please check our FAQs for more information! Turn on WhatsApp request #[redacted][redacted]

Dear Sir/Madam, I had this number linked to my WhatsApp account: [redacted]4 and I requested to deactivate the SIM card and change the number. Unfortunately, I forgot to delete my WhatsApp account, and I am concerned that whoever gets the number next may access the information on that account. I cannot delete the account myself because I need to install WhatsApp, but I can't receive the verification text on the old number. I kindly ask you to delete this account and all associated data. Please confirm the number as [redacted]4. I am awaiting your response to address my concern.

Dear Sir/Madam, I currently reside in Germany, and my WhatsApp number is +49 [redacted]9 (iPhone 5S, iOS 11.4.1). I am currently in California for my semester abroad and obtained a new US sim card with the number +1 [redacted] (iPhone XS, iOS 12.0). I have been using my German number for WhatsApp to retain my conversations. I recently purchased a new phone and attempted to set up WhatsApp with my German number. The issue arises as the confirmation code is being sent to my closed German number which I am unable to access while in the US. I would appreciate assistance in registering WhatsApp on my new phone with my German number. Thank you for your help. Warm regards, Christina Rathberger

Hi, I recently obtained a new phone number, [redacted][redacted]. I initially did not use WhatsApp on this number, but I received a call from someone who requested the 6-digit verification code from my inbox, claiming it was for SIM verification. Despite my hesitation, I provided the code and now it seems that someone is using WhatsApp on my number. I have reported this issue to WhatsApp online, and they requested a confirmation code for my complaint. They mentioned a specialist would contact me once a solution is found, but I have not received any updates yet. Can someone please assist me in resolving this matter?

I have an issue with a Whatsapp account using the number +[redacted][redacted] displaying a photo of my husband. However, my husband uses a different number with a different provider. The Axis number mentioned is no longer in use by my husband. I have contacted Axis Customer Care and they suggested reaching out to Whatsapp Customer Service regarding this matter. I want to address two concerns: 1) How is it possible to use someone's photo as a profile picture without permission? 2) Can all information and the profile photo associated with the Axis number be deleted? I want to avoid any future problems as the Axis number is displaying my husband's photo. I seek assistance from Whatsapp Customer Service to resolve this issue. I'm worried that this person might misuse the profile. Thank you for your help. 🙏

Hello, my name is Reema Das. I have encountered an issue with my WhatsApp number. Someone, who goes by the name Rajkumar Gupta, has taken control of my number [redacted] for the past 3-4 days. I am not certain of his real identity, but on Facebook, he is known as Rajkumar Gupta. He is still using my number, and I am reaching out to request that necessary actions be taken, such as blocking or deleting my account. Mr. Rajkumar Gupta is known to be deceitful and has defrauded many individuals, including myself. I urge you to address this matter promptly as I am unable to utilize my number. I have already changed my number, but he continues to misuse my previous one. Additionally, he operates a fake Facebook account under the name Pri Yhashi. It seems likely that he maintains multiple fake accounts on Facebook and WhatsApp to deceive others. Please intervene and help me seek justice.