WhatsApp Customer Service Issues

I've attempted to restore my chat backups over 10 times but keep encountering an error preventing the import. I've read online about issues when switching devices, but I'm unable to troubleshoot further due to reaching the verification limit, which requires me to wait over 10 hours each time. This delay is extending the period during which I can't use my phone. Is there a way to expedite this process for me? I'm frustrated with the long wait times and willing to provide any necessary information to retrieve my chats promptly.

My WhatsApp account was hacked, and the hacker sent messages to many of my contacts asking for money. While locked out, I couldn't see the messages sent or responses received. It's crucial for me to review them to identify who was contacted and make sure they didn't get scammed. I'm also concerned if the hacker accessed my sensitive messages. Unfortunately, WhatsApp customer service hasn't been helpful. Any assistance on this matter would be highly valued.

I have been receiving unexpected messages from WhatsApp requesting a verification code, though I have never signed up for an account. After being advised not to be concerned because it indicates the person does not have access, I suspect someone has used my number for their account. Despite ignoring the messages initially, they have persisted, and I even received automated calls at 2 AM with codes. Concerned, I downloaded the app and attempted to set up an account, mistakenly inputting the verification code. I now fear my number and contacts may be compromised. I seek assistance to deactivate or ban the unauthorized account to protect my personal information as I am unsure of WhatsApp's workings and anxious about potential data breaches. Your help in resolving this matter would be greatly appreciated.

Hello, I am Yossef E. and my WhatsApp account associated with the phone number +1 [redacted] has been banned. Unfortunately, the ban was a result of my actions where I posted an advertisement for a referral code linked to the "Pi Network" app in various WhatsApp groups. I now understand that this goes against WhatsApp's policies, and I sincerely regret my behavior. I did not realize that mass advertising in multiple groups was prohibited, and I acknowledge that my actions were inappropriate. Had I been aware of the rules beforehand, I would have refrained from such behavior. I have been a WhatsApp user for approximately 6 years, relying on it to stay connected with my friends and family, especially after recently relocating from Israel to the United States. The ban has caused me to lose contact with some friends back in Israel, leaving me feeling saddened and remorseful for the misunderstanding caused. I take full responsibility for my actions and apologize for any inconvenience I have caused. I humbly request that my ban be reconsidered as temporary rather than permanent. I assure you that I have learned from this experience and will not engage in any similar activities in the future. Thank you for your attention and understanding, Yossef E.

I received a message from a friend via WhatsApp this morning, requesting a verification code that was sent to me by mistake. I then received an SMS with the code and shared it with my friend. Unfortunately, my WhatsApp account got hacked, with my friends receiving messages requesting verification codes. I have taken steps to address this by deleting the app and attempting to reinstall it. However, I am currently locked out due to multiple code attempts. I have reported this issue to the authorities with reference number NFRC[redacted]39. I kindly ask for assistance in obtaining a new verification code to regain access to my account and prevent further unauthorized access.

I recently experienced issues with my iPhone and WhatsApp after my phone was stolen and then recovered. Following an incident where my phone number seemed to have been duplicated, I faced problems with WhatsApp. My conversations were being deleted, my profile picture wasn't displaying on other people's phones, and I couldn't receive messages. Apple discovered that my device had been hacked, so we restored it to factory settings to address the software hack. However, upon using WhatsApp again, I encountered a flood of backed-up messages and people reported starting new conversations with me, where my profile picture was visible but my contact wasn't saved. Despite efforts to delete and re-save my number, the issue persists. I'm seeking assistance on why WhatsApp isn't allowing contacts to be saved and if there is a solution for this inconvenience.

On June 22nd at 11:00 am, I received a message on my WhatsApp number claiming I won a lottery of 25 lakh from KBC. A person named Sonia Kumari from KBC Mumbai instructed me to contact Akash Verma at [redacted]. Akash asked for [redacted] to release the prize, which I declined and blocked him. I reached out to the KBC Department manager online for assistance after finding a contact number. Despite promises to investigate, the manager never got back to me, and I blocked the number. Later that day, another person claiming to be the KBC manager messaged me, stating I won a competition and sent a link for online payment. After clicking the link, my WhatsApp account was flooded with messages, and I was eventually banned. I'm seeking help to restore my WhatsApp access.

I have been residing in China and have been using a WhatsApp number with a Chinese phone number. Upon returning to India, I would like to continue using the same account with my Indian SIM card. All my data is linked to the previous Chinese number, and I am facing difficulty with the two-step authentication process as it requires an OTP sent to the Chinese number, which I no longer have access to in India. Any assistance would be greatly appreciated.

Hello, I am experiencing an issue with my WhatsApp account. Suddenly, my account was disconnected, causing me to disappear from my contacts' lists and previous groups. I am unable to access my account as it prompts me to sign in as if I am a new user, with no previous contacts, messages, or group memberships. For the past 5 years, I have been using a different phone number than the one associated with my WhatsApp account (+[redacted][redacted]), as I have relocated to a different country. This setup has not been an issue until now. I would appreciate any assistance you can provide to help me regain access to my WhatsApp account. Thank you.

My WhatsApp number has been banned, I believe it happened because I created a group with contacts who didn't have my number, intending to request them to save my number. This was to enable us to view each other's status, which is essential for my business. Regrettably, I got banned during this process. I apologize for the mistake, as I was unaware it was against the rules. I am not engaging in any fraudulent activities. This WhatsApp number is crucial for my business and school. I sincerely apologize. Kindly assist me in getting it unbanned. Thank you.

Hello, we were threatened that our business number on WhatsApp would be banned if we didn't pay up. Sadly, our number was banned. I reached out to WhatsApp, and they explained that our account was banned due to violating their Terms of Service. According to WhatsApp, they can ban accounts if they feel there has been a violation. They advised me to review their Terms of Service, specifically the "Acceptable Use of Our Services" section to ensure compliance. WhatsApp mentioned they might not warn before banning an account. If there's a belief the ban was a mistake, they asked to reply to the email for further review. WhatsApp emphasizes their right to modify, suspend, or terminate service without prior notice. Signed, Baskoro, WhatsApp Support Team. Thank you.

Hello, Thank you for contacting us. We acknowledge the inconvenience caused. Our system has identified your account's actions as a breach of our Terms of Service, resulting in the suspension of your number. To restore access, kindly verify your number through the official WhatsApp client available for download at www.whatsapp.com/download. Please be aware that we do not offer assistance for unofficial clients or devices that have been jailbroken/rooted (including emulators) and other unsupported devices. WhatsApp Support Team Refer to our Help Center for more information. I received an email from WhatsApp stating that whenever I attempt to create a group or assign someone as an admin, my number gets banned. This pattern repeats consistently. I'm feeling desperate since I'm a student using the groups for educational purposes, and I'm hopeful that WhatsApp will thoroughly review my account as I believe I haven't violated any regulations. 😭

I need assistance with the project that was assigned to me. I was informed that there would be no charges or hidden fees before I started. Today, I submitted the initial 50 pages as advised and was expecting to receive payment. However, the individual who assigned me the project, with the phone number [redacted] and email [redacted], is now requesting Rs [redacted] for a salary card, which was never mentioned when I joined. They are now withholding payment for the completed work until I pay this amount. This behavior is fraudulent and deceitful. I urge for these individuals to be banned from misusing WhatsApp to potentially scam others in the future.

Someone else is using my WhatsApp; I feel deceived by them. They told me a message had come to my number about a lucky draw and asked for my number. They have now taken over my WhatsApp too. Please help me lock my WhatsApp and guide me on how to log in. They are using my WhatsApp currently. I will share both numbers with you, my WhatsApp number in India is [redacted] and someone else is using it, and my Dubai number is [redacted], which was also on WhatsApp but has been taken over now.

The weather today was fine. I was using WhatsApp when someone sent a message on Messenger asking for my number. I gave it to them. Now, someone else is using my WhatsApp. I want to deactivate it because I want to use WhatsApp on my phone for temple work. My WhatsApp was running for a long time. I don't know what to do with it. This WhatsApp number is mine, [redacted]. Someone else wants to use it, but I was using WhatsApp. Now they are using it. Please tell me how to start it on my phone. I don't know what they are doing with it. +[redacted]94

Hello Sir, I am Farhan Anwar. My phone was recently sold to someone, and after logging out of my WhatsApp account, I was surprised to hear from a friend that my account was still active with a new status picture. Worried, I tried to recover my account on another phone. WhatsApp sent a code to my number for confirmation, but I have not been receiving it. I suspect my account has been compromised. I request your assistance in reviewing my account. I have included some screenshots for reference.

Dear Customer Service, I would like to address an issue that occurred with my WhatsApp account. I am a medical doctor who uses this number for remote consultations with my patients. Unfortunately, a friend of mine offered to help advertise my services to his family and friends. He used WhatsApp web on his laptop with my account but may have mistakenly sent messages to unknown contacts as I did not have my contacts synced on that account. I deeply regret this situation and understand the importance of maintaining professionalism. This number is essential for me to assist patients during these challenging times. I have a separate number for personal use only. I kindly request the reactivation of my account promptly, as many patients rely on this method for medical assistance. I assure you that this will not happen again. Thank you for your understanding and assistance. I look forward to a swift resolution. Best regards.

My WhatsApp number, [redacted], has been banned; please try again. Hi, my WhatsApp access is restricted, and I'm unsure what caused it. My account number is banned on WhatsApp, and I'm unsure of the reason. Please help retrieve all my missing messages. My WhatsApp number has been temporarily banned. Please turn it back on. My WhatsApp account was banned without reason, and I have been trying to contact for resolution. I urgently need my audio messages between **** to ****, as there is valuable content. My WhatsApp has been banned without cause. Please restore access immediately. I accidentally deleted messages and need to recover them. They are not backed up. My WhatsApp account is banned for unknown reasons. Please reactivate it promptly. My WhatsApp account got hacked, and the hacker is demanding money. My WhatsApp number was banned, unsure if it's a temporary or permanent ban. Please assist. Viewing all reported issues.

Sir, my account was hacked. Since yesterday, my WhatsApp account is inactive. Please reactivate my account. A person from KB Company in Mumbai messaged me on WhatsApp, obtained my details, and hacked my account. He claimed I won a lottery of 50 lakhs from WhatsApp and asked for my bank details to transfer the money. Using my number, he contacted many people, hacked their calls, and sent the same KB Company message. He instructed them to remove their SIM card before contacting him at 9:00 a.m. tomorrow. I put the SIM back, but my WhatsApp was blocked, and I received inappropriate messages. I need my account back today urgently, as I have to attend live classes and access PDFs via WhatsApp. I am a student. My number is [redacted]. Another WhatsApp account was hacked with the number [redacted]. Please, sir, I need assistance today.

My WhatsApp has been hacked. It all started with a friend request on Messenger that escalated into someone asking for a loan and my bank account details. Suddenly, I couldn't access my WhatsApp without verifying my number. A call from a UK number with a French speaker further complicated things by providing a WhatsApp verification number. I refrained from entering it and warned my friends on Messenger about the hack. Despite being unable to delete my account, I uninstalled WhatsApp from my Android phone. I'm at a loss on how to proceed. Is there a way to salvage my account, including all chat histories? Any guidance on the next steps would be greatly appreciated.