WhatsApp Customer Service Issues

Hello, my WhatsApp account has been unexpectedly banned. I have used the app without any issues for years and have not violated any terms of service. Upon trying to log in today, I was surprised to see the ban. I have not received any prior warnings. I urge for an investigation into this matter and request the ban to be lifted promptly. I can confirm that I have not participated in any activities that would warrant this suspension. Name: Ajay Gmail: [redacted] WhatsApp Number: [redacted] Device: realme

Subject: Assistance Needed with WhatsApp Account Block To the WhatsApp Support Team, I am reaching out regarding the recent notification informing me of my account block on WhatsApp. Utilizing the platform is an integral part of my daily communications with loved ones and colleagues, and I am disheartened to encounter this issue without prior knowledge of any violations. Requesting a thorough review of my account to clarify the cause of the ban is the purpose of this message. Should there have been a breach of terms, I extend my apologies and am committed to respecting and adhering to guidelines moving forward. I appreciate your attention to this matter and am eager to swiftly resolve this situation to regain access to my WhatsApp account. Best regards, (Initials)

Subject: Request to Unblock My WhatsApp Account Dear WhatsApp Support Team, I am writing to request the unblocking of my WhatsApp account. I recently received a notification informing me that my account has been banned, although I have not knowingly violated any of your terms of service. WhatsApp is an integral part of my communication with family, friends, and colleagues, and I am disheartened by the ban without any clarification. I kindly ask for a review of my account and an explanation for the ban. Should there have been a violation, I apologize and am committed to adhering to your terms and conditions to prevent recurrence. I appreciate your assistance in resolving this matter promptly. Thank you.

Hello Support Team, I have reached out to your support team multiple times regarding my issue. I am still facing difficulties trying to open a WhatsApp account due to not receiving the OTP on my mobile number, and when I attempt to resend, I am unable to send SMS or make calls. I have been diligently following your instructions, but unfortunately, the problem persists. Could you please investigate the mobile number: +[redacted][redacted] and provide guidance on the next steps? This WhatsApp account is vital for my professional activities. I have contacted the service provider for this number (+[redacted][redacted]) and they have confirmed that there are no issues on their end. Thank you.

Hello, I received a notification stating that my account has been flagged for violating the Terms of Service, resulting in a ban on my phone number. It is advised to review the “Acceptable Use of Our Services” section in the Terms of Service to understand the appropriate usage of WhatsApp and actions that are considered violations. For more guidance on responsible WhatsApp use, refer to the Help Center article. Please be aware that WhatsApp upholds its policies as outlined in the Terms of Service.

My WhatsApp account with phone number [redacted] has been hacked. I received notifications about unauthorized verification code requests before getting logged out. I am currently using a different SIM for the past year, making it essential to recover my account due to important business communications. Your assistance in resolving this matter would be greatly appreciated.

I've been contacting WhatsApp support with no luck. Someone tried to hack my account and even reset the Verification number. I deleted my account temporarily to secure it, but now I'm having trouble retrieving it. Despite providing my phone number and email multiple times, support is insisting I wait 7 days. I'm concerned because there has been no response to my request.

Unfortunately, my old SIM card expired before I could update my WhatsApp number. Last Friday, I was unexpectedly logged out and now I can't access my account. I really need to get it back as I have important media and conversations stored there. I find it frustrating that WhatsApp's authentication process is solely reliant on the SMS channel, as I can no longer receive messages on my old number.

I have been using the phone number +91-[redacted] on WhatsApp for the past 15 years. My work relies heavily on this WhatsApp account. Unfortunately, my account has been banned for the third time since yesterday, even though I have not violated any of WhatsApp's terms. I am facing issues as my account is reinstated after 4 to 5 hours only to be banned again. I have contacted support through emails multiple times, but I have yet to find a permanent solution to use my number on WhatsApp without any problems.

Hello! I am experiencing an issue with WhatsApp. After downloading an update, my chats, media, and everything seemed to have disappeared. I uninstalled the update and deleted a related junk file as prompted by a notification. However, upon reinstalling WhatsApp, I cannot find any folders associated with it in my file manager or gallery. I am in need of assistance to retrieve these important messages and documents. Your help is greatly appreciated. Thank you.

Hello! I'm experiencing issues with my WhatsApp account under the username "aasouleiman" and account number "+[redacted][redacted]" in Nigeria. I am using an HTC M8 phone. After downloading an update, all my chats and media disappeared, prompting me to uninstall the update. Upon reinstallation, I couldn't locate any WhatsApp folder in my file manager or gallery. I'm worried about losing important messages and documents. Can anyone assist me in retrieving them? Your help would be greatly appreciated. Thank you.

My WhatsApp was hacked by an unknown individual. They called me, claiming they wanted to add me to a group and sent a 6-digit verification code. Once I entered it, I lost access to my account. Now, acquaintances are alerting me that someone is chatting with them using my account. I found out my WhatsApp on a Samsung M13 android phone is no longer working. I've been trying to re-register, but the 6-digit verification code is not being sent to my SIM. I need help recovering my account, specifically by re-sending the verification code to my phone.

My number +[redacted][redacted] got banned yesterday erroneously. I have reviewed the terms of agreement multiple times and tried numerous ways to get WhatsApp to lift the ban and restore my account. This number is primarily used for humanitarian and charitable purposes, and my subscribers are feeling the impact of the ban. I kindly request for the ban to be lifted and my account to be restored. Sincerely, Prof. Matthew Akinyele Oshuntogun.

I recently relocated from the UK to the Philippines and updated my WhatsApp number to reflect the local SIM I purchased. However, today I encountered an issue with accessing my account. Despite having a working new local number, WhatsApp is not accepting it during the account recovery process. The app prompts me with a message checking if the number is correct and does not allow me to proceed. Restoring my account is crucial for my work activities.

I have disabled the Disappearing Messages feature, but I am experiencing an issue where messages still disappear for certain contacts like Scott McLean on my Mac while they remain visible on my iPhone. Despite setting the feature to "OFF" on both devices, this problem has hindered my work, especially with important accounts on September 18, [redacted]. I have tried disabling Disappearing Messages for each problematic contact individually, but the messages continue to vanish. This forces me to access my email on my iPhone to retrieve the missing messages and work on them. I need a solution to address this frustrating situation.

I have been writing to you repeatedly! I am unable to log in to WhatsApp because I am not receiving the code in the SMS message!! It says it can't send the code to this number! I contacted the operator with the number and everything is fine!! I had no problem installing Telegram, Viber, and other messengers!!! I receive SMS messages from anywhere!!! WhatsApp was previously installed on this same number!!! The phone was lost, a new one was purchased, and the SIM card is inserted!!! This issue has been going on for more than a day!!! Can you help me solve this, or not??????

Hello, On September 10th, after returning from a night shift, I received a call from someone claiming to be Sam from my workplace, informing me of a Zoom meeting. Shortly after, a code was sent to my phone, and the caller - actually a hacker - requested the code. Unfortunately, I unknowingly shared the code with them before falling asleep. Upon waking up, I realized that my WhatsApp account had been compromised. Throughout the day, I received calls from people saying I had requested large sums of money from them. The hacker even contacted my wife seeking money. I'm reaching out for help to regain control of my WhatsApp account. I appreciate any assistance to resolve this issue promptly. Thank you for your support. Best regards, A.A.

My WhatsApp has been hacked for three days now. Please help me block the hacker from my account and provide me with steps to regain access to my WhatsApp. Urgent assistance is needed. You can contact me via direct message on WhatsApp for verification at +[redacted][redacted]. My name is Sa, the owner of the account under the name Shedrack Adaka. I am looking forward to receiving a message from you regarding the situation. Please reach out to me via Gmail at [redacted] Thank you.

Hello, I am reaching out because my WhatsApp account has been unexpectedly banned. I have been a loyal user of WhatsApp for many years and always adhered to their terms of service. Today, when attempting to log in, I was surprised to discover that my account was banned without any prior warning or explanation. I am feeling frustrated and disappointed by this sudden action. I respectfully request a thorough investigation into this matter and a prompt removal of the ban from my account. I affirm that I have not participated in any activities that would warrant such a suspension. Thank you for your attention to this issue. Name: A. Email: [redacted] WhatsApp Number: [redacted]

I received a message stating that my phone number has been banned from using WhatsApp. The message indicates that my account activity may have violated their Terms of Service. They suggest reviewing the “Acceptable Use of Our Services” section in their Terms of Service for more information on appropriate WhatsApp use and prohibited activities. WhatsApp may ban accounts without prior warning. If you suspect your account was mistakenly banned, they advise emailing them to investigate your case. Just wanted to share this experience and seek advice from others who may have encountered something similar.