Tinder Customer Service Issues

To whom it may concern, My name is Jamie Marr, and I am a Tinder Gold subscriber. I have been a loyal user of your app since its inception in [redacted]. I suspect that I may have been shadow banned, possibly due to my right swipe ratio or because I recently changed my location to Norilsk. I understand now that excessive right swiping is discouraged on Tinder, and I will be more selective in the future. When I switched my location to Norilsk, I incorporated some Russian text into my profile, leading me to think that I might have been flagged as a bot. I am seeking guidance on how to address this issue and any assistance you can provide would be greatly appreciated. Despite attempting to create a new account, I encountered the same problem. Consequently, I am unable to connect with users in any location worldwide.

My account has been banned, and I am unsure why as I have not been informed. Being autistic, I rely on clear communication. I have been experimenting with different approaches to meet women, including seeking advice from my mother. Despite my efforts, I have not found success. I wonder if one of my communication methods was seen as inappropriate. I live a challenging life and prefer honesty over games. I value honesty and struggle with insincerity. I hope there is a way to reinstate my account without having to change my number.

As a Tinder Gold member, I am entitled to 5 free Super Likes and 1 free Boost daily, included in my monthly subscription. However, I have been experiencing issues where I do not consistently receive these benefits. On some days, I receive them, but more often than not, I do not. Consequently, I end up purchasing extra Super Likes and Boosts, which I would still buy to enhance my experience but not as frequently if I received what I am owed daily. I would appreciate it if you could review my account and ensure that I receive the Super Likes and Boosts that I am entitled to. Thank you. Regards, S. O'Farrell

I am experiencing difficulties with my Tinder account. I created this profile only a couple of days ago and even purchased Tinder Gold to enhance my experience. Previously, I used Tinder without any subscriptions and received matches, but with Tinder Gold, I did not get any matches. I believe there might have been an error during the setup of my account because it seems like no one could view my profile or see me after using boosts. This morning, when I tried to access my profile, I was prompted to log in; however, the system did not recognize my email or phone number. Despite multiple attempts, I have been unable to regain access to my account. I am eager to resolve this issue as I have discontinued using other dating platforms in the hope that Tinder would be more successful for me. I am willing to provide a bank statement as proof of my Tinder Gold purchase.

Hello, I am using +[redacted]18 for body massages. I have been using this account for a long time. Yesterday, my account was blocked. I tried to contact you via email, but I do not agree with the solution provided. The pictures in my account are only massage-related, not inappropriate. I have invested much time and money into this account. If there are any concerns about the images, please let me know, and I will remove them. I kindly request to unblock my account temporarily as I have clients who I cannot contact directly. If any issues arise again, you can block my account permanently. I assure you that I will not violate any policies in the future. Please, activate my account for a brief period. Thank you.

Hello, I am reaching out for assistance with reconnecting with a very important person. Unfortunately, I mistakenly deleted their contact information on my iPhone 10 on Sunday, March 17, [redacted], around 9:50 am EST. I am hoping to retrieve and restore the connection with Kat, a 42-year-old blonde woman whose photos mainly show her in blue medical or surgical attire. This connection is incredibly significant to me and I hope to rectify my error. Thank you.

Hello, I recently had my account banned, possibly due to a joke I made in poor taste about being a serial killer. This was an inappropriate attempt to gain respect and not be mistreated by men. As a woman without any criminal record, I have dated multiple men from Tinder safely. I understand my error, and I appreciate Tinder moderators for upholding community standards. I acknowledge that my behavior went against the guidelines and I'm willing to adhere to them strictly if my account is reinstated. I am not seeking special treatment; I simply wish to resume using Tinder responsibly, without any controversial content. Thank you, - C. B.

Subject: Account Banned Inquiry Hello, I recently received notice that my Tinder account was banned due to violating the Terms of Use or Community Guidelines. I am writing to request further information regarding the specific reasons for this ban, as I have always used the app respectfully to connect with new people and have not engaged in any harmful behavior. I have reviewed the Terms of Service and Community Guidelines but remain uncertain about the violation that led to the ban. I have never engaged in any harassing, threatening, or malicious activities on Tinder or otherwise. I have always prioritized respectful interactions with other users and have never posed any threat to their safety or well-being. While I acknowledge your right to enforce account bans without explanation, I am genuinely perplexed by this action and would greatly appreciate clarity on the matter. Understanding the reason behind the ban will help me avoid similar issues in the future and ensure that I adhere to the platform's guidelines. Thank you for your attention to this matter, and I look forward to your response. Sincerely, P. H.

I am upset because I believe Tinder might be sharing my phone number with third parties. I received a text from someone claiming to be "Samantha from Tinder," but I don't have any matches by that name. The person seems to be attempting some sort of scam by asking about my preferences and not replying coherently. I have screenshots of the conversation and would like to share them with you. I am concerned that my personal information is being sold or used by Tinder to assist third-party services without my permission. It feels like a breach of privacy, and I suspect Tinder may be involved. I want this issue addressed as it seems unlikely for a random person to know I am on Tinder and contact me. This situation feels intrusive, and I will consider legal action if Tinder is sharing my details. I am disappointed and would like a refund. I can provide you with the screenshots of the conversation for review.

I was in the process of setting up my account when I realized there was an age restriction. At 17, I continued anyway and saw a countdown until I turned 18, which was in 30 days. Curious, I tried setting up my account again to watch the countdown, but this resulted in me being banned for violating terms and conditions. While I acknowledge that checking the countdown was unwise, I never actually used the app or engaged with anyone. I don't understand why I was banned without actively using the app or causing harm. I am willing to follow guidelines and move on if I understand what terms I violated. I had every intention to comply with all rules, and I didn't receive a warning about the consequences of my actions. I hope for assistance to clarify the situation. Thank you.

I am seeking help with a Tinder account issue. I had a profile that I used briefly before deleting it. Subsequently, my sister used my number to create a profile due to a confirmation code issue she encountered on her device. However, her account was banned. Later, when I attempted to create a new account using a friend's phone, the system still banned me. It seems the program might be identifying faces and linking them across accounts. While this feature is beneficial for preventing scams, it has caused a problem for me. I am eager to rejoin the platform to meet new people at college. Could you assist in resolving this matter? The phone number associated with the banned account is [redacted], and my profile name was Neal. I appreciate any help to address this so I can continue using Tinder for dating. Thank you for your support!

Hello, I had a regular Tinder account from [redacted] to [redacted]. In January of [redacted], my account stopped working, and I discovered I had been banned. Despite not violating any community guidelines, I was perplexed by the ban. After waiting a few months as suggested, I still couldn't access my account, so I created a new one. However, after three days, my new account stopped receiving messages and matches, even though it showed me online. Some matches informed me they couldn't find my profile. Experiencing this issue twice has left me frustrated and bewildered. I seek a clear explanation for the bans and assistance in recovering either account. Any help would be greatly appreciated.

I recently discovered that my Tinder account has been banned, despite not using it much this week. I have been a member for years and cannot fathom a valid reason for the ban. Rather than creating a new account, I earnestly wish to have my original account reinstated since I have not violated any terms of use. I am seeking guidance from Tinder on the steps I can take to potentially have the ban lifted. Thank you.

Hello, I had a Tinder account from [redacted] to [redacted]. Around January [redacted], my account was unexpectedly banned, even though I believed I hadn't violated any community guidelines. I tried to resolve this issue by waiting a few months before attempting to log back in, but this didn't work. Subsequently, I created a new account, but within three days, I encountered a similar problem. Users I matched with couldn't find my profile even though we were still connected. I am confused about why this occurred twice and would appreciate a clear explanation from Tinder about the bans and how I can potentially recover one of the accounts. Any assistance would be greatly welcomed.

I have been actively using Tinder, but unfortunately, I have been facing challenges with getting matches despite having more than 10 likes. Even when I swipe through all potential matches, no connections are made. Additionally, I have noticed that some matches appear weeks after they were supposedly made, which is quite perplexing. I have made several profile adjustments, seeking to enhance its appeal, and received positive feedback from peers. Despite these efforts, I am not achieving the desired results on the app. I am reaching out for assistance as I am eager to understand and resolve these issues that are impeding my success on Tinder. Your prompt attention to this matter would be greatly appreciated.

I recently had an interesting conversation with a girl named Clair on Tinder. However, after experiencing a brief issue with the app where the screen went blank for a few seconds, her message disappeared, and she is no longer in my match list. I'm eager to reconnect with her as she may be waiting for my response. Could you please help me resolve this issue by putting Clair back on my list or provide guidance on how to reach out to her? It would also be great if her last message could be restored. Your assistance is much appreciated. Thank you. Best regards, Don [redacted] [redacted][redacted]

My account has been banned, even though I haven't used it for over two years. Upon attempting to log in, I discovered it was inaccessible. During my prior use, I made sure to adhere to all policies. I seek a thorough explanation for the account's banning. Simply stating a policy violation is insufficient; there must be documentation of the specific issue, either automated or through manual review. Denial of services should be supported by clear evidence of policy breaches according to our agreement. Failure to do so infringes upon my rights as a user and constitutes a breach of our contract, whether direct or implied.

Dear Sir/Madam, I stayed at my friend's house two days ago and when I woke up the next morning, I realized my Tinder account had been banned. I suspect my friend may have used my phone without my knowledge. I have been a loyal paid member of your service for almost a year and have never violated any rules. Moving forward, I will be more careful with my phone to prevent any misuse. I kindly request your team to assist me in recovering my account promptly. Please find my details below: Name: Rahul Tyagi Phone Number: [redacted] Email: [redacted] Thank you for your attention to this matter. Sincerely, Rahul Tyagi

Dear Sir/Ma'am, Two days ago, I stayed overnight at a friend's house. Upon waking up in the morning, I discovered that my Tinder account has been banned. I suspect my friend may have accessed my phone that night without my knowledge. I have been a loyal paid member of your service for almost a year and have always followed the rules on the platform. In the future, I will be more cautious with my phone to prevent any misuse. I kindly request your team to review my situation and reinstate my account as soon as possible. Thank you for your assistance. Best regards, Rahul Tyagi India, New Delhi Phone: [redacted] Email: [redacted]

I have been unable to access my account for quite some time and am very dissatisfied with the service. I used to pay for the premium subscription but had to stop due to financial reasons. Cancelling the premium account was challenging as there were no clear instructions available. I no longer have a phone, and despite this, I was hoping to continue using the desktop version of the app. After six months of attempting to log in, I was shocked to see a message stating that my account had been banned. Prior to this, I had not received any notifications regarding my account status, leaving me completely unaware of this issue. I used to praise Tinder as a fantastic dating app, but the lack of customer support and communication has greatly disappointed me. Moving forward, I will only have negative feedback about the app due to this experience. My intention was simply to utilize the basic free features of the service.