TD Bank Customer Service Issues

I am currently located in Asia and unable to access my EasyWeb account. The login page promised to send me a text with an access code, however, I have not received it despite multiple attempts. I followed the instructions to retry, but the code never came through. I have made multiple attempts and still faced issues. I would appreciate it if TD Bank could send me an email outlining the steps to receive the access code and regain access to my accounts. I believe TD Bank should rectify this situation by providing clear instructions on how I can access my funds.

I am currently in Asia and facing issues accessing my EasyWeb account. When attempting to log in, I am supposed to receive a text with an access code, but it never arrives. Despite trying multiple times, the code still hasn't been received. I kindly request TD Bank to send me an email explaining how I can obtain the access code and access my accounts. Resolving this matter promptly would involve TD Bank providing me with the necessary guidance to access my funds.

I am currently in Asia and experiencing difficulty accessing my EasyWeb account. Upon attempting to log in, I was notified that a text message with an access code would be sent to me, but I have not received it despite multiple attempts. I need TD Bank to assist me in receiving the access code promptly so I can access my account details. TD Bank needs to provide clear instructions on how I can obtain the access code and access my accounts without any further issues. Thank you for your prompt attention to this matter.

I was a victim of a scam by reportedlost.com. On Monday, December 9th, [redacted], I paid CAD $41.24 using my TD Visa card. The company falsely claimed they would ship my lost item from YVR airport to me, but my lost laptop was already found and returned to the YVR lost & found. Upon returning from my trip to Mexico, I can collect my laptop from the airport directly. I need assistance with getting a refund for this fraudulent transaction. I am unable to call TD Visa while in Mexico. How can I stop any further transactions with 'PayPal Report Lost'? Thank you for your help.

Last Friday, December 13, [redacted], my boyfriend deposited his check into our account, as usual. Typically, he receives the first $[redacted] immediately, and the rest the next day. This time, the remaining amount did not show up. After contacting the bank, they mentioned it should be in the account by today, Monday, which was fine as we had a bill pending. However, on Sunday, I received a call and text from the TD fraud department alerting me about unauthorized transactions, leading to an over $[redacted] negative balance. I visited my local TD bank, got a new card, and was advised to dispute any unauthorized transactions. Unfortunately, my bill payment still went through today, as I couldn't change the scheduled date. Will I incur an overdraft fee due to the bill payment going through, even though the card information was stolen?

I visited the Fordham Road Branch to get a new debit card. Despite signing in at the kiosk, I waited for over 30 minutes without any assistance. Two customer service representatives and two bank tellers were busy helping customers open accounts while I waited for a replacement card. Other branches assign a separate representative for minor services, which could help speed up the process for customers like me. Streamlining these simple processes for loyal customers at the Fordham Road Branch in The Bronx would greatly improve efficiency and save time.

I tried to withdraw $[redacted] from the branch ATM at [redacted] Lombard St., Philadelphia, PA, last Friday the 13th. I requested six $50 bills but received six $20 bills instead. I lost $[redacted], and I am still waiting for my refund. This issue needs immediate attention from the branch as it has impacted several customers. I was informed that it would take 3-5 business days for my money to be returned, which I find unsatisfactory.

I am a new customer at TD Bank and I opened an immigrant account with them in the first week of December, along with applying for a credit card. Unfortunately, I discovered that my credit card application was rejected when I contacted customer service. I was advised to reach out to the bank branch for more information on why it was rejected and how to reapply. Despite trying several phone numbers yesterday, I did not receive any responses. I also sent an email to the bank account representative who assisted me with the credit card application, but have not heard back. It's quite frustrating to navigate these challenges as a newcomer to the country, especially when trying to obtain a basic credit card. I really need to establish myself and start building my credit history for the future. I urge for this issue to be addressed promptly as it is hindering my settling process and financial goals with TD Bank.

On Wednesday, December 18th, around 6:45 a.m., I placed $[redacted] in cash into the TD ATM at [redacted] Kingston Rd. The screen displayed a message saying "No cash detected." Afterwards, I talked to an employee who said they would initiate an investigation and refund the money to my account. However, two days have gone by, and I have not received any updates from the bank. I am hesitant to contact them directly as the bank manager, Christine, was unpleasant and unhelpful during my last visit. Can anyone offer assistance with this situation? Thank you.

Regarding my account ending in xxxx, I am currently overseas until April and unable to access my account due to the additional security measures. The phone number ending in [redacted] will not be available until April. I can only be reached through email until I return home, and I would like to ensure timely payment of my account. Could you please remove the security call/text verification requirement temporarily? I have always made timely payments on my credit card and would appreciate your assistance in resolving this matter promptly. Thank you. Maxine J. Ireson

I've been getting multiple offers for a personal loan of up to $25,[redacted] with an interest rate starting at 6.99%, which I believed would help me pay off my credit card debt. However, when I applied for a $15,[redacted] loan, the interest rate offered to me was 10.99%. Considering my excellent credit score and assets such as a home and a business, I expected a lower interest rate based on the advertisements I've been receiving in the mail. Could you please give my application another look? Thank you, Betsy F. Batley

I am currently in Goa, India, attempting to log in to EasyWeb to access my accounts. However, they are requesting a security code to be sent via call or text to numbers that I cannot access from Goa. My local telephone is [redacted] 91 [redacted] [redacted] [redacted]. Security Code Required To ensure security, we need to verify your identity. Kindly provide an alternative method to receive your one-time security code. Your Phone Options +1 (•••) ••• - [redacted] (Mobile) +1 (•••) ••• - [redacted] (Landline)

I am currently traveling soon from Canada and encountered an issue at an ATM where I tried to deposit money, but a significant portion got stuck, only returning 17% to me. I have contacted customer service, provided all the necessary information to an agent who mentioned they are investigating the case. My concern is that I am departing for a different continent on the 3rd of January and need to exchange the funds to the local currency there. The timeline provided by your team is causing me stress. The problem was with the machine, not my actions. I kindly request an update on the progress of this investigation.

On January 6th, I stopped payments on my account. Unfortunately, on the night of January 10th to January 11th, all the payments I had requested to be stopped went through, resulting in my account being overdrawn by $[redacted]. I have already paid $[redacted] to stop these payments, and it is incredibly frustrating. After calling on Saturday, I was informed the issue would be resolved by Monday, but it is still unresolved. They are now saying it will be fixed by Tuesday, and I will have to call again to ensure the overdraft fees are removed. This situation has caused further issues as my phone got disconnected due to the auto payment not going through because of the overdrawn account. I am now facing late fees on my phone bill and Rent A Center payment. I am requesting reimbursement for these fees and prompt resolution to return the money to my account, as it has been four days since this problem started, and it is unacceptable.

I am currently residing in the UK and hold a checking account with TD Bank. For years, I successfully utilized their online banking services to monitor my account activity and balances. However, the system suddenly stopped working, displaying errors related to my username and password. Despite multiple attempts to reset my login details through the website, the process has been unsuccessful. Contacting TD Bank via phone has also been challenging, as I have been unable to reach a representative even after numerous calls over several months. As I do not have access to an ATM card in the UK, the online platform was my primary method of managing my account. While I receive monthly paper statements, they are consistently delayed by one month. Since visiting a branch in person is not feasible due to my location, I am simply seeking assistance in resolving this issue by having my login credentials reset.

I bank with TD Bank and my savings account number is [redacted] under the name Denise Miele. Recently, unauthorized transactions have occurred in my account leading it to be placed in collections after contacting TD Bank. I'm expecting a $[redacted] wire transfer. Despite my phone being stolen, I urgently need access to these funds. Here are the details: Card number: [redacted], Name on account: Denise Miele, Last 4 of SSN: [redacted], Address on account: 13 Trinity Place, Montclair, NJ [redacted], Birthday: 02/02/[redacted]. Any assistance in making this money available to me promptly would be greatly appreciated.

I had an issue with a negative account balance that required attention to prevent closure by Feb 4, [redacted]. I made a $[redacted] cash deposit on Feb 1, [redacted], which was not processed until Monday, even though it was done on a Saturday before the deadline. I received an email about my account statement being ready, only to find out my account had been closed prematurely despite there being funds in it. This situation is inconvenient for me as important deposits such as my tax refund and weekly paychecks are direct deposited into this account. I urgently need the account to be reopened to avoid any disruption in my financial transactions.

Hello, my name is Vishaldeep Singh. I made a train reservation from Rome to Milan for February 14th using my PayPal account. Although PayPal confirmed a payment of [redacted].80 euros was deducted from my checking account, there is a pending charge of $[redacted].35 on my credit card that I did not authorize. I need assistance in understanding and canceling this unauthorized transaction as I did not receive any ticket confirmation, indicating an unsuccessful purchase. I am currently in India and unable to contact customer support by phone. Thank you for your help.

Hello, I am Florin Adrian Bran. In [redacted], I participated in the Work and Travel Program in the USA with a J1 visa from Romania. I opened an account at TD Bank in North Conway, NH in June. I attempted to close it in October at a TD branch in Miami. There were pending transactions, and a banker suggested leaving around $[redacted] to avoid administration fees. I now need assistance transferring the remaining funds to Romania and closing the account remotely if possible. For further information, please reach out to me via email.

Hello, My name is Balginder. I am a regular customer of TD Bank in Sherwood Park, AB. Recently, I opened another account with Scotiabank. I requested my rent to be deducted from my new Scotiabank account. Unfortunately, due to a mistake by my apartment manager, the rent payment did not go through as expected. As a result, TD Bank charged me $48 twice from my account. I have already paid $[redacted] from my hard-earned money to cover the fees. I no longer wish to keep this account due to these issues. Thank you, Balginder Thakur