Snapchat Customer Service Issues

A few years back, I installed Snapchat while I was abroad. I can't remember the phone number I used but I'm confident about my password. I'm considering upgrading my phone, but I'm apprehensive because I fear being logged out of Snapchat and unable to regain access. I've been attempting to log in on my friend's device, but I keep receiving error messages stating incorrect password or non-existent account. My username is Lillymcrobert20, and I believe my password is Rusty123!

Hello, I am currently experiencing an issue with Snapchat where I am receiving the message: "Due to repeated failed attempts or other unusual activity, your access to Snapchat is temporarily disabled." I am unsure of why this has happened and I am seeking a resolution as Snapchat support has not been able to assist me. I have not engaged in any behavior that would lead to this problem, and it is frustrating not to receive any help from the support team. Since Snapchat is my primary communication platform, it has become difficult for me to reach the people I need to contact. I would greatly appreciate any assistance in resolving this issue and regaining access to my account. I hope to receive a prompt response. Thank you, Aimee

Hello, Yesterday, my account got locked after I shared a photo of my braided hair. Typically, I wear my hair in an afro style, but for some reason, posting a picture of braids triggered an algorithm that led to my account being locked. Despite support's assurance of a thorough investigation, my account remains inaccessible all due to a harmless post about my hair. I am a computer science student at George Washington University and take care not to post anything inappropriate that could jeopardize my account. Having had my account for 8 years, it not only holds cherished memories but also connects me with friends and family both locally and internationally, including those in England. This ordeal has been very distressing, and I simply wish to have my account reinstated and my device unbanned. I am open to any check for suspicious activity to resolve this so I can continue communicating with my loved ones. Your assistance in unlocking my snapchat and lifting the ban on my device would be greatly appreciated.

This morning, I discovered my Snapchat account was permanently blocked. I cannot comprehend the reason for this sudden action. It is likely that my account was compromised or hacked, as it was functional just the day before. My Snapchat holds significant sentimental value as I use it to connect with my family and friends daily. Moreover, it contains irreplaceable photos and videos, particularly of my daughter from birth until now. I am pleading for this issue to be resolved promptly. This account ban is unwarranted, and I am in dire need of its restoration. Your assistance in rectifying this matter is greatly appreciated.

Hello Snapchat Support, I am reaching out because I believe there has been a misunderstanding. The content on my account is personal and shared only with close friends on private stories. I recently changed my phone number and am trying to access my old account, "Polskip93," which holds valuable family photos. I assure you that I will not violate any policies and will use the account responsibly. Please assist me in reactivating my account. Thank you. Sincerely, D.Schmitz

I've been facing an issue with sending snaps using shortcuts to my friends. Despite adding them to the shortcut, my friends seem not to receive the snaps, which is causing me to lose streaks. This problem has persisted before, resulting in the loss of streaks with two people. However, today I noticed that I've lost streaks with most of my friends. When I checked with one of them, he showed me a screenshot indicating that I hadn't sent him anything for over a week, even though he's in the shortcut I use. Strangely, others in the same shortcut didn't lose their streaks and showed that I've been sending them snaps daily. Additionally, I didn't receive the timer notification warning me about snapstreaks nearly ending. I suspect this could be a bug causing these issues and would appreciate any insight on how to resolve it and possibly restore my lost snaps.

I believe my account was unfairly blocked, as I have not violated any rules. I would greatly appreciate it if my account could be reinstated since it holds cherished memories and photos of my loved ones. I have experienced losing an account before, so having this one blocked is disheartening. The account in question is under the name mikepede14. I am hopeful that we can resolve this issue promptly and restore access to both of my accounts. Thank you for your assistance. Sincerely, Mr. Pede

I deactivated my account on May 22nd, and now that I want to reactivate it, I realize I've forgotten the password. I'm completely stuck on how to regain access since it's not possible to change the password while the account is deactivated. Please assist me in resetting my password as I've attempted to remember it multiple times but have been unsuccessful. I appreciate your prompt assistance as my account will reach the 30-day mark tomorrow. Thank you.

I'm unable to access my Snapchat account because my phone and email used for verification were temporarily disabled due to my frequent app deletions and logins over the past few days. I'm worried that this might be a permanent situation and that I've lost access to my Snapchat account. I reached out to Snapchat support, but their password reset link didn't solve my problem.

My friend's account got suspended unfairly, and now her phone is blocked from accessing Snapchat memories. She shared an image containing steroids and antibiotics, which led to her account being flagged for drug-related content. Despite not being a drug addict or dealer, she's facing account closure. This situation arose after she underwent surgery, adding stress to her recovery. Her username is Nayelizb2003. Snapchat's enforcement of guidelines seems harsh as a warning could have sufficed for such a small issue.

I am unsure why my account was suspended for violating community guidelines. While I am resigned to losing account access, I am desperate to retrieve my photos. Snapchat was the primary storage for cherished memories with my late sister. I am pleading for assistance to recover my account solely to access these precious images. I am willing to delete any contentious content and refrain from posting further. Is there any way to expedite this process and receive a prompt response? I am feeling extremely anxious about this situation. Kindly advise on the steps I can take to regain access to my account.

I experienced an issue where my Snapchat account was wrongly permanently deleted due to a friend logging into their account on my phone which led to their account being deleted. I tried reaching out to customer support via email for about a month, but it seemed like I was interacting with a bot as there was no resolution offered. I wasn't even given the option to create a new account or access the link to download my data. Unfortunately, when I finally tried to retrieve my data, the link indicated that it had been deleted. I am disappointed by this experience and feeling very upset. While I am frustrated with my friend for causing this situation, my anger is mainly directed towards Snapchat for punishing me more severely than my friend. It's frustrating that they can easily create a new account and retrieve their data while I have lost everything.

I reported an account for sexual harassment and attempted blackmail involving my private images. Despite providing evidence and screenshots, I received an email stating it didn't breach community guidelines. I'm worried about the possibility of my nudes being leaked as he threatened. I'd like to understand why it was not considered a violation and request a review. I feel anxious as he has a history of such behavior.

I created a private story on Snapchat and shared a joke that mentioned drugs. As a result, my account got locked either due to a report or a violation of the community guidelines. I kindly request the account to be reinstated, promising not to breach the rules again. My account holds valuable memories, chats, and videos spanning over five years. Unlocking my account would help me retrieve all these cherished items. Your assistance in this matter would be greatly appreciated. Thank you.

I need to update my phone number on Snapchat because I have a new number. I tried to reset my password, requesting it to be sent to my verified email, but the reset link was sent to my old number instead. It seems someone else might have my old number now and potentially access to my Snapchat account. Despite my request to have the reset link sent to my email, I have not received any emails for password reset. It's important for me to have this issue resolved promptly.

I purchased Snapchat premium, which prompted me to reinstall the app, resulting in the loss of my account. Despite that, I have crucial details to share. A message titled "My Tiny Rock😘" was second in the pinned section. Initially, a group chat named "Boobs Brothel of babes" was at the top spot, with a user named "Rat" pinned third. Unfortunately, I have been left on read by a contact named "mom" for 12 hours. Due to being diagnosed with split personality disorder, I struggle to log in with my phone number since I've utilized it across several accounts, each for a different persona. I most commonly remember using passwords like Huckins11, Huckins18, Huckins17, and Scoobydoobydoo11. My Snapchat username is tristanhuckins, and my name remains undisclosed.

I recently decided to delete my Snapchat account but had a change of heart and now wish to keep it. However, I'm unable to log in because the two-factor authentication code that used to be sent to my phone number is no longer coming through. When I attempt to reset my password using my phone number, it states that the number is invalid. Unfortunately, I have also forgotten my recovery code, further complicating matters. I've reached out to Snapchat via email, but have not received a helpful response. I'm uncertain about the next steps and would appreciate any assistance.

I'm not sure why, but I suddenly got locked out of my Snapchat account even though my activity and content didn't change. I've contacted customer service to appeal the ban, as I reviewed their guidelines and didn't violate any of them. This happened on April 14, [redacted], a few months back. Despite reaching out multiple times to Snapchat support, I haven't received any responses. I really want to regain access to my account, which holds over 6 years of memories, content, and connections.

Hello, I was using Snapchat and accidentally deleted some memories of my girlfriend and me. I would really like to recover those memories. I attempted the data recovery export method and was able to find two deleted memories, but I am missing the rest. I believe they should be recoverable, and I am seeking further assistance. The memories I am looking for are from April [redacted] to May [redacted], so it hasn't been too long. Please contact me via email as I don't check Gethuman frequently. Thank you.

Hello, I’m Nara Zakaryan. Recently, I got an email saying my account is permanently locked, and the same day, it was accessed by someone else. I haven't sent any texts or posts, but I woke up to this. I feel devastated as all my memories and friends on there are gone. I've tried emailing, but no response. I believe my account was hacked or someone tried to log in. It's unfair to be punished for something beyond my control. My account was hacked, and I need assistance, please.