Skrill Customer Service Issues

I mistakenly transferred my account balance from Gameflip.com to Skrill, but I do not have a Skrill account. Gameflip support advised me to reach out to Skrill support, suggesting that creating an account could be beneficial. However, I am hesitant to create a Skrill account until I am certain of the necessary steps to retrieve my funds. I am looking for a solution to access my money promptly.

I have tried multiple times to upload my documents for Skrill account verification, but I keep receiving emails stating that my account verification was unsuccessful. Despite providing my ID card and selfies, my account remains unverified. After several unsuccessful attempts, my account is now blocked. I have reached out to Skrill support via email multiple times but have not received any feedback. I'm hoping Skrill can recover and verify my account, as I have attempted verification using both the mobile app and web browser without success.

Buenos días, desde el pasado 29 de noviembre he estado intentando enviar una transferencia a través de su aplicación, pero continúa pendiente. He enviado mi documento de identidad varias veces, incluyendo una foto con el documento en la mano, y todavía no se ha resuelto. Como necesito el dinero con urgencia, les pido que me devuelvan la transferencia de [redacted] euros. Agradezco una pronta solución y les pido que respondan a mi correo electrónico. Gracias.

I've been attempting to deposit funds into my forex trading account using Skrill. However, whenever I am redirected to Skrill and enter my 6-digit code, a page prompts me to input my card details. After doing so, I receive a message that my MasterCard is not supported and to use another card. I am confused by this process and its impact on my trading, as it has been ongoing for over 2 days. I urgently require assistance with this issue.

I am concerned as money was transferred from one Skrill account to another, but the funds have not yet been received on my end. The sender confirmed that the funds left their account, and typically Skrill to Skrill transactions are instant. This situation is puzzling because all the correct details were entered. My brother has successfully sent me money through Skrill before, so it's worrying that this particular transfer is delayed. He possesses a transaction number and a reference number from Skrill, and the funds have not been refunded to him while they are not reflected in my account either. We seek assistance in resolving this issue promptly.

Hello, I believe my personal information has been stolen. It includes my ID, credit card number, and more. I suspect someone is attempting to open a Skrill account using my details. They have impersonated another individual, and I unknowingly shared my information to verify the account in their name. I never signed up for Skrill before. Law enforcement is currently investigating this person for multiple criminal offenses. I seek your assistance and I'm willing to provide any necessary information to verify my identity.

My friend is having trouble verifying their Skrill account with a screenshot of their online banking and linking it to their Facebook. They transferred money to the account but are unable to withdraw it. They don't have a driving license or passport and are currently staying with friends, thus cannot provide a bill for their current address. They only have their previous address on hand. Any suggestions on what they can do to access the money in the account would be greatly appreciated. Thank you.

Hello, I haven't received the money in my account yet. I made a $[redacted] CAD transfer last night, and the transaction is still pending. Could you check and inform me about the expected timeframe for crediting the funds into my account? Transaction ID: [redacted] Please contact me at my mobile number provided below. I am concerned about the transfer as it was sent to my home. Thank you, Posubabu.K Mobile: [redacted]

Hello, I'm inquiring about using Bitcoin on Skrill. I am a Bitcoin vendor and currently receive payments from customers who purchase Bitcoin from me on Skrill. My Skrill account has been temporarily disabled as they are requesting information about the source of funds. I am aware that PayPal blocks accounts involved in BTC trading, so I need clarification on whether Skrill supports BTC trading. I want to be transparent with them but need to know if this is allowed. Thank you.

Hello, I am Sudhakar. On the 3rd of this month, Bet365 sent 20,[redacted].00 INR to my Skrill account ([redacted]) but I have not received the transaction yet. I have contacted Bet365's helpline multiple times, and they advised me to reach out to Skrill's helpline and inform them of what they say so that they can reprocess the transaction. Could you please clarify why the transaction has not been accepted? I look forward to your prompt response. Thank you.

Hello, I have submitted my address and bank statement for verification within the last 90 days. Please expedite the verification process, as I am looking to deposit 10,[redacted] INR into my Skrill account for Bet365. Additionally, Bet365 has emailed me stating that if my Skrill account is not verified within 14 days, the 10,[redacted] INR withdrawal will be cancelled and returned. Today is the 12th day, and I only have 2 days remaining. Please verify my identity quickly. Thank you for your assistance. Regards.

I have been struggling to verify my account for more than a week now, facing difficulties accessing your website. Despite sending multiple copies of my Driver's License and address verifications, my account remains unconfirmed. It seems unreasonable that my address on the license and the banking information I provided are not matching up. This has been the most challenging account creation process I have encountered, unlike the seamless experience with PayPal. If you are unable to assist with my account, I will pursue a refund through my bank due to the prolonged holding of my funds without the ability to use them. I am disappointed with the service and will not be continuing as a customer.

I created an account with your service, provided all necessary identification documents like my driver's license and passport, and everything seemed easy to set up. However, as soon as a payment was deposited into my account, it was locked, and I am now unable to access it. I need clarification on why my account was locked, especially since funds were already transferred into it. My email for the account is [redacted]

Hello, I recently created an account with you in the name of "Chantelle Jeffries" with the email provided. I closed that account which had my debit card information. However, I created a new account to address the issue, and when I try to deposit money to activate the new account and enter my card details, it indicates that it's already associated with a Skrill account, even though I closed it. I would appreciate your assistance with resolving this matter. Thank you.

I currently have $51 in my Skrill account, but unfortunately, my account is not verified. They have requested an address verification document, to which I have already sent two documents. Regrettably, both were rejected. Consequently, I sent a third document, which led to a message stating that my account has been permanently closed. However, upon logging in, it shows that my document is still under review, and my account is active. I am unsure about what is happening. In my last attempt, I uploaded my tax document for verification purposes. Any assistance would be greatly appreciated.

I attempted to send money to India on the 25th with two transactions of 55 pounds each, both were declined. On the 27th, another transfer of 54 pounds was also declined. I have raised the issue on their site in my cases section but have not received a reply yet. A total of [redacted] pounds is currently with them, and I urgently need it. I am frustrated by their lack of response. Please assist. Thank you.

Hello, Bet365 has sent a 10,[redacted] INR withdrawal to my Skrill account. I was informed to update my email to receive the payment, which I have done. However, I have not yet received the funds. Please release my funds to me. My Skrill account email is [redacted] My customer ID is [redacted]74. Kind regards, [Initials]

Hello, I received a payment of 10,[redacted] INR from Bet365 on my Skrill account. I was informed to update my email to receive the funds, which I did. However, I have not yet received the payment. Please release my funds. My Skrill account email is [redacted] Customer ID: [redacted]74. Kind regards, Thank you.

Hello, I received a 10,000INR withdrawal payment from Bet365 to my Skrill account. I was informed to update my email to receive the funds, which I have already done. However, I have not yet received the payment. Please release my funds to my updated Skrill account email at [redacted] under customer ID [redacted]74. Thank you.

I am contacting regarding a transaction issue involving Customer ID [redacted]6 using the email [redacted] The specifics of the transaction are as follows: Recipient's details: Recipient's name: Recipient's email: [redacted] Amount: $57.08 Transaction ID: [redacted] Date and Time: Thursday, December 12th, [redacted], at 10:32:12 CET The funds were mistakenly sent to an inactive email address, and the correct email linked to Skrill is [redacted] As 14 days have passed without a refund, I kindly ask for the funds to be forwarded to the correct recipient details provided below: Customer ID: [redacted]7 Recipient's name: Timothy Gathumbi Njogu Recipient's email: [redacted]