Plentyoffish Customer Service Issues

I've been attempting to log in to my POF account and even tried setting up a second account. I believe it's necessary to delete both accounts now, but I'm unable to log in to do so. My name is Michael Woeshnick. Email: [redacted] Phone: [redacted]. Location: Madison, Wisconsin. Usernames: MIKALOF62 and Mickeymouse62. Security code: [redacted]. Please delete both accounts promptly and notify me via email once completed. I continue to receive POF emails about potential matches despite my login issues. Your assistance in this matter is greatly appreciated. Thank you. Michael Woeshnick.

I accidentally got blocked due to a spelling mistake on my phone that led to a misunderstanding. I always aim to treat women with kindness and respect, prioritizing their feelings. My intention was pure, merely to engage in friendly conversation. Could you please convey to "Tinka7" the message of my goodwill and request her to unblock me so we can chat again? I value kindness, respect, and honesty in my interactions. Kindly notify me once the message has been passed on. Thank you for your help. Sincerely, Richard H.

I received an email welcoming me to your site, but I did not join using the email [redacted] and the profile name vidaudjd, which is unfamiliar to me. This seems to be a scam. Recently, a similar situation occurred on Badoo, but I managed to access the profile and delete it as I had one there too. Please remove this profile associated with my email as it is not mine. Kindly correct this error. Contact me if necessary. Gary M.

There were numerous messages sent from my Looking4therealdeal profile to men instructing them to text a suspicious number. I never initiated these messages. Following this breach, I reset my password and removed all my photos. I felt the need to inform all the recipients not to text the number due to my hacked account. Subsequently, I decided to close my account. It is disheartening that a popular dating platform lacks adequate security measures. Women already face unwanted attention on such sites, and now the fear of being hacked adds to our concerns. I have also alerted my friends using the app to ensure they update their passwords in light of what happened to me.

I am encountering an error message regarding my credentials. Initially, my username was CountryKimmie33 in June [redacted], with a paid upgrade. I couldn't log in, so I created CountryKimmie3. However, I got locked out of that account as well, although there are no inappropriate photos or behavior. On September 24th, I made a new account called STGal, created at 8:16 p.m., and was locked out by 9:19 p.m. I had to use a different email since it claimed [redacted] was already in use. This is becoming increasingly frustrating. I've tried the automated suggestions but need to speak with someone urgently. I believe I haven't violated any policies, so I'm curious if someone falsely reported me.

I had a negative experience with a man using the username Jhim666 from Spring, Texas, who goes by John Roohana and has the email [redacted] He misrepresented himself, engaging in heavy drug use, mainly meth, and displaying narcissistic behaviors. I want to warn others about him to prevent further victims. Please remove his profile from POF as he hides his true nature well initially but it becomes apparent later on. It's crucial to protect others from enduring what I went through. His pattern involves keeping his profile while dating, moving in, and even remarking that he finds it amusing to use it to cheat on women. This has been a distressing experience, and I hope you take action to prevent others from facing the same ordeal. I value privacy regarding this issue. Thank you.

Hello, my name is Cathy G. I signed up as a member two days ago. Yesterday, I encountered an issue trying to access my account as my password was not accepted. I am certain the password is correct because I used it on Thursday evening successfully. Despite trying several times and selecting the "forgot password" option, I did not receive any reset emails. I checked my spam and trash folders, but found nothing. Given a past hacking experience, I am concerned this might have occurred again. I attempted calling the listed phone numbers for assistance, but encountered difficulties reaching a live person. I am eager to resolve this matter promptly so I can resume using the service to meet new people. Thank you for your help.

I signed up with the email [redacted], and my account was previously hidden. Now, I can't access it at all. When I click on "forgot my password," I don't receive the email as promised. Additionally, when I attempted to create a new profile, it said the account was already registered. I even tried a new email I recently acquired, and it said that one was taken as well, which doesn't make sense. Could you please help me reset or recover my email so I can start using the site again? Thank you.

I recently received two emails notifying me that my Plenty of Fish email address and password have been changed, but I haven't used the site in a long time. I am concerned that someone might have hacked into my account and updated the information to their own. How can I delete a profile that no longer belongs to me, but still contains all my personal information?

I am having trouble accessing the app on my iPhone. When I entered my password, it said it was incorrect. I have tried to reset my password multiple times but have not received the email. I am now getting many "wants to meet you" notifications, which leads me to believe that my account may have been hacked. I received an email on my Gmail account at 8:32 PM stating that my account had been updated, but I did not make any changes.

I currently reside in Belgrave, Victoria, Australia. Lately, I have noticed some reliability issues with your app. To address this, I reluctantly uninstalled and reinstalled the app. Subsequently, I attempted to log in using my username, Razar, and requested a password reset via email. I possess three email accounts: [redacted], [redacted], and [redacted] After entering Razar and individually attempting each email address, I scoured all corresponding inboxes, yet the password reset emails are yet to materialize. Furthermore, my endeavor to create a new account under Razar on POF was thwarted by a notification indicating that it is already in use. I would appreciate it if you could investigate the cause of this issue regarding the absence of password reset emails in my mailboxes. Thank you, Ray Bel.

I believe my account has been compromised. I have been a member of this site for a decade. Today, I received an email stating that my profile was updated, but I did not make any changes. Despite numerous attempts, I am unable to access my account. Although I have tried to reset my password multiple times, I have not received any confirmation emails. It is evident that my account has been tampered with, and it was not by me. I implore for assistance in recovering my account as I have devoted significant time over the years to customize it to my liking. Email: [redacted] Username: Single0756_DianaS Joined in: [redacted] Your help in this matter is greatly appreciated.

Hello, I am attempting to delete my account, but I am unable to remember my password. Despite clicking on the password reset button, I have not received any emails for resetting, making it impossible for me to access anything. I have already added the address to my contact list and receive notifications from other members, confirming that the email address is functional. I have tried this process from three separate devices and am in need of assistance to access the site. It is frustrating that accessing help is challenging, which detracts from the overall positive experience of using this app. I am eager to receive a prompt response.

Since October 2nd, I have been bombarded with emails from women worldwide. After clicking on one, I found my profile altered with different pictures and settings. I'm continuously receiving POF notifications but am unable to login, reset my password, as I never receive the reset email from POF. My username is cunazoo. Please deactivate my account. Several photos of my garden and myself have been replaced. Someone using my account to message women with "hello damsel" responses are coming to my phone, though I can't access my account. My email is [redacted]

I initially wanted a one-month subscription but was mistakenly charged for a three-month subscription. Despite cancelling further autodrafts from my account, I was charged for an additional three months. I am frustrated by this. Additionally, the app does not work on my phone most of the time, even after phone and app updates. I receive notifications from P.O.F about other members, but I cannot respond. I rarely want to interact with these notifications. I am seeking a full refund and guidance on how to proceed.

I am experiencing difficulty messaging younger women on the website. The system restricts me to my age group, although younger women have messaged me first. I believe since this is a free site, I should be able to communicate with whomever I choose without limitations. I haven't upgraded my account but still face this issue. Is there a problem with the settings? I hope this isn't a misleading site. I just want the freedom to message younger individuals who have shown interest in me. I have missed opportunities to connect with people due to this restriction. Please address this matter promptly. I am eager to introduce more individuals to this platform if this matter can be resolved. Thank you, and I look forward to seeing improvements.

I've been unable to access my account on POF for the past five days. The site isn't accepting my password, even though I haven't changed it recently. Just before this issue started, I received over [redacted] alerts from men, which is confusing because my profile clearly states that I'm looking for women. As a veteran, POF was a helpful platform for me, but now with this login problem, it's becoming frustrating. My email address is [redacted], but there might have been a mistake with [redacted] Could you please reactivate my original password?

I previously reported his profile. I have a protective order against him, along with charges of burglary and stalking. He discovered my Facebook page and proceeded to share screenshots of it on his public profile. Despite the charges, he continues to visit my profile regularly. Please, at least restrict his access to my profile and enable me to change my screen name or have his account deleted. All I want is for him to stop bothering me.

My name is Martin Mazur from South Windsor, Connecticut. My phone number is [redacted]. Unfortunately, my account on POF was hacked by a woman in Montreal. She requested a train ticket and then my password. As a result, my account was deleted. I have been using POF for about 7 and a half to 8 months. Currently, I am unable to send any photos, and I had to recreate my profile description. I would appreciate your assistance in resolving this issue. Sincerely, Martin from South Windsor, Connecticut.

Hello, I am currently experiencing some issues with my POF account that have caused me frustration over the past couple of days. I have tried several times to log in without success. Additionally, I have attempted to contact POF customer support using five different phone numbers found online, but none of them seem to be working. I urgently need assistance and would appreciate speaking to a live chat representative from POF right away. Thank you.