Pinterest Customer Service Issues

I purchased the Candy Cane Swag measuring approximately 24" wide x 30" long from Gelatobuy, under the name Southern Charm Wreaths. What I received were two pieces that were only 11" x 15" each, along with a ribbon and a paper picture. I found this item on Pinterest's app on my computer, and it was sent to me by Diane Sechman at [redacted] Smithtown Ave, Ronkonkoma, NY [redacted]. I did not find a return label or my receipt in the package. I am dissatisfied and am requesting a refund. The lack of pricing information, absence of contact details, and the difficulty in reaching Pinterest via phone is alarming. I have pictures showing the product I ordered and what I actually received. I appreciate your attention to this issue. My name is Judith Bostrom of [redacted] Firefly Green Lane, Roseville, CA, [redacted]. Payment was made using my Visa credit card ending in [redacted].

Je reçois quotidiennement des e-mails de Pinterest que je consulte régulièrement. Le 22 septembre [redacted], j'ai effectué une commande sur "Oshoplive", une boutique recommandée sur cette plateforme. J'ai reçu la confirmation de ma commande le même jour avec l'adresse de livraison correcte. Le montant de l'achat a été débité de mon compte le 26 septembre [redacted]. Malgré la notification de livraison pour le 5 octobre, je n'ai toujours pas reçu mon colis. Après plusieurs tentatives infructueuses de contacter le service client indiqué, j'ai enfin reçu une réponse le 22 novembre [redacted] me confirmant que le colis avait été livré en réalité à une adresse inconnue. Après avoir contacté la Poste, j'ai demandé à "Oshoplive" d'expédier ma commande ou de me rembourser sous peine de porter plainte. La situation est source de frustration, et il semble y avoir des problèmes récurrents avec cette entreprise.

Help needed! I've been logged into an old email account: [redacted] Please remove this account. Also, I need my facebook login associated with [redacted] to be eliminated. I have important information in my current account, [redacted], where all my pins are stored. I've attempted to remove [redacted], but when I try to use [redacted], it says the account is already taken - which is mine, yet I can't access it. Please delete the two unwanted accounts so that only [redacted] remains. Thank you.

Hello, I saw an advertisement on Pinterest for a website selling small gifts. I ordered a bracelet and was charged €32.90, but I haven't received any updates since. After checking a forum, I discovered it's actually a scam. I noticed that Pinterest is paid to show these ads. My concern is, if this information is true, don't you verify the authenticity and reliability of the advertisers? I'm probably not the only one in this situation. It's already terrible to be scammed like this, but it's even worse that they have private photos supposedly included in the bracelet. I can't find the words to express my disgust towards these people. Can you confirm if there is a way to stop this misleading advertising and prevent others from being tricked? Thank you for checking this information and please keep me updated on how this will be addressed. Sincerely, Mrs. B.

Hello, I recently had my Pinterest account suspended and I think it was done in error. I carefully reviewed the Community Guidelines prior to using Pinterest and made sure to comply with all the rules. I've tried appealing through the ticket system multiple times, but all I receive are automated responses. Is there a way to reach out to Pinterest support for a human review of my account suspension and to have it reactivated so I can resume using Pinterest for my business purposes? Thank you.

I recently discovered that my Pinterest page has been hacked and blocked, now requiring me to log in using Facebook or Google. However, when trying to log in with my email, it says it's not valid. I attempted to reset my password, but I'm blocked from receiving the code on my mobile phone. This morning, I entered my name and got a notification that no account exists with my name. I've searched for corporate contact info online, but it's not available. Despite leaving several urgent voice messages with the CEO, I haven't received a response. I urgently request assistance in resolving this issue as all my data and over 20,[redacted] images are vital to my work and intellectual property. I need to safeguard my privacy and work. Please contact me promptly to update me on the status of the hacking situation. Thank you for your immediate attention.

I recently received an email from Pinterest addressing me as Penny. The email mentioned that a product pin was removed due to guidelines related to drug-related content. I want to clarify that I have no involvement in such activities or promotion of drugs. I am taken aback by the accusation without any evidence provided. I demand clarification on which pin was removed and how it was linked to drug promotion. I do not even have product pins on my account. I am eager to contact Pinterest promptly to resolve this issue. It is important to me that this misunderstanding is cleared up. You should have my contact information on file for reference. Thank you for your attention to this matter.

I recently pinned a fine art picture of Adam and Eve in the Garden from [redacted] and received a warning email. If pinning such artwork is not allowed, it shouldn't be on the site. As an artist, I believe I should be able to share classic artwork without the fear of being banned. There is a place for artistic nudity. I'm unsure how to proceed without knowing which types of nudity are now considered pornographic on the platform.

I requested Google to remove my personal information, but some pictures are still visible because Pinterest is displaying them. I have been trying to delete my Pinterest account, but I do not remember the email or password I used. I used to have [redacted], [redacted], and [redacted], but I no longer have access to them. Now, I only have [redacted] My Facebook email was [redacted], but I cannot use it anymore. I want my privacy back and need help deleting my Pinterest account to remove the pictures shown publicly. It is frustrating how these platforms display personal information without permission. Could you assist me in deleting my Pinterest account? Thank you for your help. - Edyna Barcellos.

I opened a Pinterest account in December [redacted] and was immediately banned for supposedly being under 13. I'm actually 15 and have not violated any rules. I've been trying to get support since then with no success. I would appreciate it if my account could be reinstated so I can continue using Pinterest. The issue stemmed from accidentally setting my location as Ireland instead of the United Kingdom, leading to a different age requirement. It feels unfair that I cannot access my account due to this misunderstanding. Reactivating my account would allow me to save pins on engineering and clothing, which I enjoy. My username is "hardrz8eum9jv7." Thank you sincerely, Harper.

Hello, my daughter has attempted multiple times to create her own Pinterest account with my permission. When she enters her age (she is 12; born 30.11.[redacted]), the program displays "you can currently not register." We have tried different ages to troubleshoot, but the issue persists. I also attempted to create an account for her on my computer using her information. It's disappointing for her not to have her own account as she's interested in having one. Your assistance in resolving this matter would be greatly appreciated as it would allow her to have her own account, rather than using mine and causing me to receive notifications about the pages she visits. Thank you for your help and attention to this matter. Best regards, Iris Heukelbach, Germany

Dear Pinterest, I am writing to report an issue with an order I made through a Pinterest pin on January 26, [redacted]. I purchased a small handheld laser welder for $54.98 using my Capital One credit card. The billing information on my statement was (BESTIDEASGADGETSSTORE[redacted]TX). I never received the welder, despite receiving an email confirmation from jacobss with order number [redacted][redacted] and tracking number AG[redacted]27CN. The package was supposed to arrive in Kiester, MN, where I live, but it never reached my local post office. The phone number provided ([redacted]) led me to an apartment, and the store link in the email was not found. I have canceled my Capital One card and would like a refund credited to my PayPal account. You can reach me at [redacted] Thank you, Peggy B.

I've purchased items from various companies before without any issues. However, with Hug Jewellery, I'm facing a problem. I've ordered three rings for my family, but they haven't provided me with a tracking number. Their repetitive emails are causing me a lot of anxiety. I regret not heeding the negative reviews. I'm demanding a refund since they don't have a contact number. I've learned from my bank that a reputable company should have a phone number. This experience has caused me so much stress that even my doctor is considering putting me back on medication. I have proof of my orders and have never encountered such problems with other companies in the past.

Hello, I encountered an issue with my Pinterest account today. At 11 am (IST), everything was fine; however, when I logged in at 4 pm, I noticed that one of my direct messages was closed. Despite trying to message, I was unable to do so. I suspected that the user may have blocked me, but upon inquiry, they confirmed they had not. Interestingly, they also faced the same problem and couldn't reach out to me. I am facing this problem with a couple of other people as well, making it frustrating as Pinterest is the primary platform we use for private conversations. Kindly address this matter as soon as possible or inform me of any updates.

I recently purchased a small electric welder from a website I found on Pinterest. Unfortunately, I believe I may have fallen victim to a scam. Instead of the welder, I received a low-quality pair of women's gloves from China. The company mentioned on the package is "Jacobss." After contacting them via email, they are insisting I return the gloves to resolve the issue. The order seems to be associated with a company called Toyevs. Despite the relatively low cost of $35.98, I am frustrated by the situation and seeking guidance on how to proceed.

When using Pinterest, I am experiencing issues with my notification center, messages, and follower count. The notification center is not showing any notifications, the messages claim there are no conversations, and my follower count disappears randomly from my personal page. Even though I follow 73 people, the system says I am not following anyone. I am confused and worried that I might be banned or deactivated, but I have not posted or saved anything inappropriate. I hope these problems can be fixed so that everything goes back to normal as it should be.

Hallo, vor Wochen habe ich Sie bereits kontaktiert, jedoch noch keine Antwort erhalten. Mein Pinterest-Konto wurde deaktiviert, und ich bin mir nicht sicher, warum. Bei dem Versuch, mich anzumelden, erhalte ich die Meldung, dass ungewöhnliche Aktivitäten auf meinem Konto festgestellt wurden, was nicht zutrifft. Eine angebliche Anfrage zur Sperrung meines Kontos liegt nicht vor. Bitte kontaktieren Sie mich und erläutern Sie mir den Grund für die Deaktivierung. Ich bitte um die Freigabe meines Kontos.

I was asked for my actual birthday on the Pinterest app, which I didn't want to provide. Even though I've used Pinterest for years with my email, my account got deactivated for entering an "invalid" birthday. I'm not upset, I simply sought a brownie recipe and now I'm locked out. Why even ask for my birthday, Pinterest? I don't need an explanation, just a recipe. Any assistance is welcome.

I am unable to fully access my account. Despite being able to log in, my "home page" has empty picture boxes with overlapping words, and it's been like this for about 3 or 4 months. I've tried to resolve this issue to no avail. I am frustrated and nearing my limit. Pinterest has not responded to my requests for assistance, there is no available phone number, and the GoHuman link provided is also unhelpful. I anticipate a prompt response as I feel neglected as a user. Operating solely as an online platform does not excuse the lack of support for users. I expect a resolution immediately.

I recently saw an advertisement from Kathies for an 8 x 12 white keyhole composting garden bed advertised as "Buy 2 for only $49.99 with free shipping." I decided to purchase one of the garden beds. However, upon checking my bill, I noticed that I was charged $49.97 instead of the advertised $39.97. The company did provide me with a tracking number, indicating that the item was delivered on 3-20-23, but I never received it. When I reached out to inquire about my order, I was informed that it had been delivered. After reading reviews about this company, I was shocked to see how many customers were facing similar issues with either not receiving the ordered products or receiving incorrect items like metal rings. I kindly urge Pinterest to reconsider promoting their ads.