Pinterest Customer Service Issues

I recently received an email stating that my account was deactivated, even though I did not deactivate it myself. When I tried to log back in as instructed to reactivate, I was met with a message saying my account was suspended for a Community Violation. I have always followed the Community terms and my last posts were approved ads that were manually approved by Pinterest. I have been using this platform for years without any issues and share similar content across different social platforms without any guideline violations. Our posts mainly focus on sustainable living, recycling, and occasionally share about our repurposed materials. I am concerned as my account suddenly disappeared without any explanation, despite having a significant monthly viewership of 28k. Please assist me as soon as possible in resolving this issue and clarifying what went wrong.

Hello, I created an account on Pinterest under the name 'Fornnax Technology Pvt. Ltd' displaying a product related to waste tire recycling plant, which is inaccurate. We do not manufacture such machinery. Could you please delete this misleading page as it is affecting our company's reputation? I'm eagerly anticipating a swift and positive resolution. Best regards, Fornnax Technology Pvt. Ltd

I recently had my account suspended, and to make matters worse, my website was placed on their block list. Despite opening multiple tickets to explain that I did not engage in spamming, all of my requests were denied with automated responses. I am frustrated because I had just purchased a Pinterest course and was eager to learn how to utilize the platform for my business growth. Unfortunately, I am now unable to create a new account due to my website being blocked. I feel stuck and disappointed by this situation as I was looking forward to starting on Pinterest promptly. Any assistance to resolve this issue would be greatly appreciated. Thank you, Tia.

I am looking for a dressing table with wardrobes on each side. I have photos of the design I like from the pins you've sent me through email. I can share these images with you. Please assist me in contacting the company that produces this design so I can inquire about having it made for me. I have encountered issues logging in; could you provide me with the correct website for logging in or resetting my password? Thank you, Dr. Q. Chandran.

Dear forum members, I am writing to raise a concern regarding a profile overlap issue I have been experiencing on Pinterest with a user named Bobbi Suhaysik. For the past three months, I have been receiving her notifications via email. When I click on the links, it opens Pinterest under my account, but displays her information prompting me to log in as her. This mix-up has caused confusion and I am not comfortable with this overlap. Moreover, as I have been searching for bookcases and etageres on Pinterest for the past three weeks, Bobbi has started receiving notifications related to my searches, which is concerning. I have attached screenshots to illustrate the problem but unfortunately cannot share them here. I kindly request Pinterest to address this profile overlap promptly and keep me informed of the progress in resolving this issue. Sincerely, Nasrine D. Kadjar

Hello, I am encountering issues logging into my Pinterest account. The email linked to my Pinterest account was flagged for "suspicious activity," causing me to be logged out of all active Pinterest sessions. Unfortunately, I am unable to reset my password as the email address ([redacted]) is not accessible to me. Furthermore, attempts to log in via Google and update the email address result in an error message stating that there is no Google account linked to Pinterest or that the account is already created when attempting to sign up. As my wedding is approaching, all my wedding-related pictures and ideas are stored on my private wedding board to share with my planner. I kindly request any assistance in resetting my password or providing relevant details to my current active email ([redacted]). I have included screenshots of error messages from the app to support my request. Thank you for your attention to this matter. Amari S.

Dear support team, I received an email indicating that my Pinterest account has been suspended. I am confused by this action as I primarily pin crochet and food-related content. The email provided a link, but it did not offer a clear explanation of what violation I have made. As a respected grandmother, I am taken aback by this and seek clarification on the matter. Your prompt response would be greatly appreciated. Sincerely, Helena

I've had this Pinterest account for a while now, and I've collected over [redacted],[redacted] pins that I use for work purposes. Recently, I received a notification about the account being suspended due to legal issues, which Pinterest usually handles by deleting the content. I understand the situation as I may not always know if the pins are legal or copyrighted. My account is linked to my Facebook for login and I've never encountered any problems before. I would appreciate any assistance in reactivating my account. It would be a hassle to start pinning everything again. Thanks, Joe

Hello, I have been using the site for some time now, but I believe someone might be pretending to be who they are not. Recently, I have been talking to someone on Pinterest who I suspect might not be genuine. Their writing style doesn't match their claimed background, and their accent doesn't align with their stated location. They sent photos of a different person and used expletives in conversation, which raised red flags for me. I have concerns about their true identity and motives. The person named James McCall has been communicating with me, but I am unsure if it's really him. I want to protect myself and others from potential scams. How can I update or remove my information on Pinterest for safety reasons? Thank you, Sandra K.

Please forward this message to your CEO: Dear Leadership Team, I would like to address the topic of gun control and the importance of recognizing that the responsibility lies with individuals, not inanimate objects. Restricting constitutional rights is not the solution. If we start limiting rights based on the potential for harm, where does it end? Cars, trucks, and numerous other items have the potential to cause harm, should we ban them too? I am passionate about informing others of my stance and will not support any company that endorses restrictions on our rights. While I am in favor of measures to reduce mass shootings, I believe that current proposals unfairly target law-abiding citizens without addressing the root causes of such tragedies. It is worth noting the prevalence of mass shootings in Gun-Free Zones, highlighting the ineffectiveness of such policies. Perhaps a hypothetical division of the country could illustrate the impact of differing ideologies on prosperity. I strongly believe in free speech and the power of consumer choice. As such, I will be supporting businesses that align with my values. Thank you for your attention. Sincerely, P. Ramey

A few hours ago, I mistakenly deleted a board on my account just as I was about to write its description. Afterward, I recreated the same title, only to be notified by Pinterest that a board with that title already existed even though I had removed it. Pinterest advised reaching out to them for help in restoring the original board, but they have not taken any action yet. I am currently still waiting for them to restore the deleted board.

While browsing Pinterest, I often come across blog articles that lack content, making saving them meaningless. Recently, I accidentally closed the app while reading an interesting blog that I now can't find. It would be helpful if Pinterest had a feature to save recently opened but unsaved content, similar to Google's 'Recent' tab for visited websites. This would prevent losing valuable content due to an accidental closure. On a lighter note, I believe this suggestion for a user-friendly feature is worth considering by Pinterest, as it could enhance user experience. Thank you for listening.

I need help with stopping Pinterest emails from coming to my inbox. The "Unsubscribe" process is not working for me because the topic template provided is confusing. I'm not sure if the topics should be checked off or not. I did not sign up for Pinterest and I do not want to receive any of their emails. If this continues, I will seek legal action. Please remove my email address from their mailing list. Thank you.

Hello, I am having trouble accessing the correct email linked to our company's business account that was created years ago. Despite searching for the brand lotusthreadsNYC on Pinterest, no relevant profiles or accounts appear under that name. As a result, I decided to create a new profile and convert it into a business account. However, when attempting to claim the Pinterest.com/lotusthreadsNYC URL, it indicated that the name was already in use. In light of this situation, I am seeking assistance either in: A) Retrieving access to the original Pinterest.com/lotusthreadsNYC account in order to create a business profile on that account. or B) If access to the original account is not possible, arranging to close it so that the new account I established can utilize the /lotusthreadsNYC domain name. Our goal is to streamline our social media presence and ensure each platform only has one active page. Thank you for any help you can provide. Sincerely, Emily P.

I received a communication from Pinterest claiming that an account with my name and stolen photo belongs to me. It does not. When attempting to reach a human representative, the only response received involves being locked out of the account without any valid verification. Pinterest seems to overlook the possibility that I did not create the reported account. The lack of action on the reported account I am flagging is troubling. The absence of a Pinterest phone number exacerbates the issue. Email responses reiterate that I am locked out, despite the account not being mine. My genuine account is separate from the reported one, which has wrongfully used my name and photo from elsewhere. I am seeking genuine assistance to address the reported impostor profile on Pinterest that contains my personal information and picture. The prompt deletion of this account from Pinterest is requested. I hope for a sincere response addressing the actual problem rather than the current automated replies.

I need help updating my account before August 15 as prompted. I am struggling to figure out how to proceed. I am very keen on utilizing Pinterest to its full potential, however, the constant request to update is causing frustration. Specifically, I am unable to create new boards due to this issue. Any assistance would be greatly appreciated. Thank you for your attention and support. - Carol T. Embrey

I previously mentioned the issue with Pinterest removing my Pin text that I need to be displayed. Yesterday morning, my writing reappeared on my account, allowing me to start writing again. Unfortunately, the text disappeared for the second time. It's crucial for me to have my written work back on my account, as it helps me work on my stories alongside the Pins that serve as illustrations. The inconsistency is frustrating for me and other Pinterest users. I am eager for them to restore my on-screen text as soon as possible.

As a tattoo artist, I want to address the lack of recognition for our creativity on this platform. We artists aim to create unique pieces for our clients, not copy from Pinterest. We are fully capable of designing original artwork without relying on existing copyrighted designs. The overuse of repetitive designs, like the infinity sign, is frustrating. Many of us in the tattoo community share these sentiments against the limitations Pinterest can create. Our goal is to provide custom art for our clients, not duplicates. I hope to see a shift towards valuing the individuality and creativity of tattoo artists rather than promoting mass-produced designs.

I have reported an impostor profile on Pinterest multiple times, yet they keep replying and accusing me. This is becoming absurd. In every response, they ask for any emails linked to the fake account. How would I even know that? The profile displays my full name and picture, but it is not me. All they do is tell me to think of my emails to log into the account, which is not mine at all! Dealing with Pinterest seems pointless. I require assistance from someone genuinely helpful who does not blame the reporter. I really need real help.

Pinterest responded to my previous message by requesting my ID for verification purposes. I complied by blacking out the unnecessary details in a photo and sent it in response. Shortly after, I received an automated email stating that the address is no longer active. I find this confusing since they requested a reply from me. Despite this, they now have the necessary information to address the issue regarding the impostor account "rrich6**". I have done my part, and it is clear that they have the required details to verify my identity. The automated response indicates they have received it, as I believed so. I am hopeful for a resolution similar to the helpful assistance I received from Florence in the initial reply. I trust that they will act on the information I provided and remove the impostor account promptly.