Mylife.com Customer Service Issues

Dear community, it is with a heavy heart that I share that Franco O., born on August 2, [redacted], has passed away. Kindly update or remove any information about him. We miss him dearly, but find solace in the belief that we will meet again. Franco's generous spirit touched many, always ready to assist. He was my superhero, a noble knight who selflessly aided others. Together, we strived to raise our children. He was a devout man of faith. The pain of his loss lingers, and tears are a daily companion. Franco's memory continues to inspire us.

I agreed to a one-time charge of $9.95 but was billed an extra $[redacted].40. I did not agree to this charge and need it refunded to my account right away. I cannot afford such a large deduction and am now almost in the negative because of it. Moreover, the initial $9.95 should also be refunded since despite paying to view a profile, I received no information. I spent a total of $[redacted] on your site and got no value in return. Please address this matter promptly.

Hello, I'm James C. I have an existing account that doesn't function as it should. When I attempt to search for someone, I am led through steps only to be redirected to a sign-up page without any desired information. Despite having paid for the premium service, I am unable to access its benefits. Unfortunately, there seems to be no customer service representative available for assistance. This marks my fourth unsuccessful attempt to resolve this issue without any response. I am unsure about the next steps to rectify this situation.

I recently subscribed to a year of premium service, but I have been experiencing issues with the search function on your platform. Every time I attempt a search, I am met with a message stating that the results cannot be displayed and to try again in 30 minutes. I have attempted to use the service multiple times over the weekend, on Monday, and today with no success. Upon calling for assistance, I was directed to contact [redacted], but after reaching out last week, I have yet to receive a response. It appears that I may have two accounts under the names "Alvin Vissers" and "Al Vissers." I kindly request a resolution to this matter, including either fixing the service issues or refunding the charges and cancelling my subscription.

Hello, this is Paula Tucker. I joined MYlife, but I'm having trouble logging in. The report I received about someone was inaccurate. Can you please cancel my membership and refund my credit card? The charge has already appeared on my statement. I've attempted to reach customer service by phone, but I constantly get directed to email. I prefer speaking with a representative directly. My contact number is [redacted]. I'm finding the customer service experience very frustrating. Thank you.

I am requesting the swift closure of my membership and an immediate refund. I have been charged four times in the past two days for $49.00, $[redacted], $[redacted], and $9.99. This situation has left me quite upset, and I have already taken steps to dispute these charges through my bank. I am expecting a prompt resolution and for all charges to be cancelled on that account without delay. Kindly provide a response within 24 hours, or I will have to seek legal assistance. You can reach me at rmboogren@gmail. My name is Renee M. Boogren. Please ensure that I am removed from any future communication. I have no intention of engaging with your company any further, as I find it unacceptable that customer service is unreachable. This experience has been extremely frustrating and feels like a scam.

I authorized a one-time charge of $9.95, but noticed three charges on my account. I approved the $9.95 charge, but the additional $[redacted].40 and $[redacted].40 charges were not authorized by me. I am furious that these two charges were processed without my consent. I only intended to make the one $9.95 payment. I am disputing the unauthorized charges and would like a refund for those immediately.

I am interested in purchasing a subscription. Please contact me at [redacted]. I prefer speaking directly with someone if possible. I am willing to visit your office if needed, or you can email me as an alternative means of communication. Although I do not usually use email, I need a subscription to access information posted about me. I suspect that the content posted has negatively impacted my life, including my credit, business, and family relationships. It is crucial for me to understand what information is circulating about me, as it seems damaging falsehoods can ruin one's life without verification. I am willing to pay generously to uncover the details and consequences of this situation. Kindly reach out to me promptly, as I feel my life has been greatly affected, and I seek resolution. Thank you.

I urgently need assistance. My family and I have experienced three assaults due to harmful information posted about me. This has put us in serious danger as our personal details are being shared without verification on your platform. I am unable to see what is being posted without purchasing a subscription, which hinders my ability to protect my family. It is crucial that someone reaches out to me promptly regarding this issue.

Today, I posted a review on a family member on My Life. I provided some positive feedback with a few negative comments in the appropriate section. Even though I rated anonymously, I'm worried if my relative can discover my identity when reading the negative feedback. I don't want any conflicts to arise from this. I find it concerning that platforms like this can lead to potential repercussions for honest reviews. I've come across information about legal actions to uncover individuals behind negative online comments, and that adds to my unease.

I attempted to purchase the one-time $9.99 report, but I was unexpectedly upgraded to the $[redacted] annual membership, which I did not authorize. I am requesting a refund of the $[redacted] that was incorrectly charged to my bank account. Despite attempting to call customer service, I was directed to email them, which could take 1-2 days for a response. I promptly sent an email to [redacted] to cancel my membership. However, there was no mention of whether I would receive a refund for the unauthorized $[redacted] charge. I am concerned that if I do not receive a refund, it constitutes theft.

I signed up for a membership to correct inaccurate and outdated information on my profile, personal data, court records, and relationships. Despite having a membership, there is more incorrect information present. I've been stuck in a loop receiving alerts about negative information affecting my reputation score without being able to make any corrections, even something as basic as my age and address. I contacted customer support asking to delete my account and refund my money as I've achieved nothing. However, I received no response but encountered more negative alerts and have been charged for two months with no results. I urgently request the cancellation of my account, deletion of my information, and a refund to my bank account as I can't continue wasting money on this without resolution. I appreciate your assistance.

Hello, I am disappointed with the customer service experience, as there is no phone support available. I would like a refund for my unsatisfactory service, credited for at least three months, and the cancellation of my account. I may not have the exact email associated with my account, but I have some banking information that might help in identifying it, such as "My Life VI My ID B, [redacted]" from Bank United. I would appreciate a call to discuss this matter further. Thank you, Dean P.

I was checking my profile, which I don't recall creating, and decided to make a one-time payment for access. I was reviewing the information available and unexpectedly a pop-up appeared about a premium subscription. I clicked to continue, thinking it would return me to the previous page, but it charged my card $86. Initially, the agreement was for a $9 charge, and now the company wrongly charged me more. I feel this is unfair and I am seeking a refund.

I agree with the $9 initial membership charge, but I did not authorize the $[redacted] charge that followed shortly after. I have been trying to contact your company through various channels without success. I left a voicemail at the corporate office number because I am very concerned about this unauthorized charge. My bank informed me that the charge is still pending and advised me to reach out to your company. Please address this issue promptly. My name is W.C., email is [redacted], zip code [redacted]. Due to storage issues with my Gmail, I had to email from [redacted] I have since resolved the storage problem and urgently await your response. My patience is running thin, and I require a refund immediately.

Hello, this is Harry B. I would like to take advantage of the 50% off deal I was offered for the 1-year membership at $6.47 per month for 12 months. However, when I proceeded to checkout, the total came to $[redacted], not the discounted price. I am hoping to get the membership for the price that was originally stated. I have a screenshot of the offer as proof. I am open to resolving this amicably if you can honor the discounted rate. I am interested in being a long-term member, but I would like to start with a free year to ensure the service suits my needs. Thank you.

I recently found a charge of $[redacted] on my credit card, which has left me incredibly upset. I am seeking a refund for this charge. The smaller charges of $9.95 or $19.95 are not my concern; it's the unexpected $[redacted] charge that has shocked me. This charge resulted in embarrassment when I tried to purchase diapers for my child and was declined. Being a single mother of 2, I find this situation completely unacceptable and will be pursuing this matter through all available avenues. I am extremely displeased with the service from mylife.com. The whole experience is truly disheartening and I am deeply disappointed.

On September 4th, [redacted], MyLife.com charged me $[redacted] and some odd cents. I dispute these charges. I was attempting to stop MyLife.com from sending me numerous emails, but instead, I was unintentionally charged. The process to delete an account was unclear, and now I have something I am unsure of. Please reverse these charges promptly. This incident has led to my account being overdrawn, and I cannot afford this charge. I am unaware of the benefits of this payment.

I'm Michelle Collin and I am looking to cancel and receive a refund for two payments deducted on September 11th. I did not receive any receipts for the transactions. I noticed on my bank statement that one transaction was for $83.46 and the other was for $[redacted].40. As per your policy, I am entitled to a refund if I'm not satisfied. I would like the money returned to my account promptly. Thank you.

I initially thought I was only paying a dollar for a trial offer, but later discovered a charge of $83 from MyLife, which I did not authorize. I have tried contacting their customer service but have been unable to reach a live representative. This unexpected charge has put me in a difficult financial situation as I live paycheck to paycheck. I need to have this issue resolved urgently to avoid further financial hardship. I demand a refund and clarification as I never agreed to an $83 monthly membership. The lack of transparency and difficulty in reaching customer service is causing me significant stress. I urgently need assistance in resolving this matter promptly.