How Do I Get Mylife.com to Refund My Subscription?

Introduction

If you have a MyLife subscription and want a refund for it, it's important to act quickly to learn if it's possible and, if so, how to go about it. The following information can help you determine how to proceed with requesting a refund from MyLife.

Prepare Your Information

Gather your supporting documentation that shows why you're requesting a refund. For example, maybe it's a double charge for a single transaction, or you were charged too much.

Do an Internet Search

Open your favorite internet browser and do a search for "Mylife.com Frequently Asked Questions."

Find the Relevant Frequently Asked Questions Link

Look for the "Frequently Asked Questions" link that leads to the MyLife.com website. It should be the first search result that pops up.

Go to the MyLife Website

Click on the Frequently Asked Questions search result to go to the "Frequently Asked Questions" page on MyLife.

Read the Financial and Cancellation Information

Before requesting a refund, it's important to learn more about the financial and cancellation details. Find the relevant questions in the list of FAQs, such as "How do I cancel my MyLife Premium Membership?" and "How am I billed?"

Read the Answers

When you find a question that's relevant to your situation, click on it. Doing so will direct you down to the same question along with a corresponding answer below it.

Locate the Customer Support Question

Find the "How do I contact Customer Care?" question that pertains to contacting MyLife customer support. It should be the last option in the list of questions.

Locate the Answer

When you find the "How do I contact Customer Care?" question, click on it to be directed down to the answer.

Write an Email to MyLife Customer Support

The only way to reach out to MyLife customer support is by sending them an email to the address that's provided in the "How do I contact Customer Care?" answer. You cannot currently reach them by phone.

Write an email that explains your situation, including when the transaction happened, the payment method that was charged, the dollar amount, and why you're asking for a refund. Make sure to attach any supporting documentation, such as screenshots, that could help your case. Be as detailed as possible with the information you provide.

Review and Send the Email

Before emailing MyLife, read through the message and make sure the information is clear and honest. When you've double-checked it, send it to the MyLife customer support team.

Conclusion

Reach out to MyLife as soon as you realize that you want to request a refund. While there's no guarantee they're going to grant your request, delaying a message to them will only prolong the process and may not work out in your favor. Make sure you don't delete any correspondence you receive, even if it seems like the situation has been resolved.