Microsoft - Tech Support Customer Service Issues

I am having trouble accessing my email account [redacted] in Microsoft Outlook. The last sync was on 5/10/[redacted]. To fix this, I need to go to Settings and check the details for the connected account. If using the new Mail experience, I must select Sync email under Connected accounts. For the Classic version, I should go to Settings > Mail > Connected accounts. I need to correct any issues with the connected account to resume syncing. It's important to note that Microsoft never asks for passwords over email. This notification is for information only and cannot be replied to.

My father's iPhone was set up by my late mother using an Outlook email. He never needed the passwords before, but now he's unable to access the iPhone or the Outlook account since he doesn't know the passwords. The security question answers were set by my mother, and he hasn't sent any emails using the Outlook account as he is not familiar with emailing.

I encountered issues when merging my Mojang and Microsoft accounts, leading to my original account being replaced. Despite numerous attempts to contact Microsoft for help, I only received assistance from an unhelpful bot. Frustrated, I purchased a new account, only to have it hacked shortly after. Since I only used this Microsoft account for Minecraft and computer access, the information provided was insufficient to recover the account after the hacker changed the email address. Curiously, I can still access the account on my computer and the Microsoft website, but when I try to log in to Minecraft, I am prompted to create a new Gamertag, as if my account has been overwritten once more. I am hoping to either recover the original accounts or receive a refund for the trouble.

I am unable to access my Twitter account that I signed in with via Microsoft yesterday. After trying to recover my account using various emails and filling out all the required information, I received a message stating that I have requested too many codes today and to try again in 24 hours. However, I urgently need access to my Microsoft account for work. The phone number associated with the account is outdated, so please send all relevant information to my email addresses: [redacted] (linked to the Microsoft account) or [redacted] If necessary, you can reach me at [redacted].

Our pastor has sadly passed away. The church email account, vcc601@sbcglobal, is inaccessible as we don't have the password or the ability to reset it. His phone has been deactivated by Apple. Additionally, our keyboard has malfunctioned, resulting in us resetting the computer and now being unable to access both the computer and the church email. As the church treasurer, my email address is [redacted] Unfortunately, I am not in possession of the pastor's credit card details. I can provide other identifying information such as the church's EIN number, address, phone number, and details of the elders.

I am a member of a program called Celebrate Recovery, and every Monday a newsletter is supposed to be sent to all members. Initially, I received these newsletters regularly, but recently they stopped. The program leader creates the newsletter and forwards it to a former member who has the expertise to send it out. I informed them of my issue a few weeks back, and despite several attempted fixes, the newsletters are still not coming through. The last suggestion was to add the creator's contact to my list, which I did, but now I am not receiving any newsletters at all.

After updating my recovery information from a work cell phone and email due to retiring, I changed my Microsoft account password. However, when I attempt to access my Hotmail email, it prompts me to log in and states it will send a code to my Hotmail account, without providing an alternative like using text message or email to the recovery account. Despite receiving notification of the password change through the recovery account, I find myself stuck in this loop after going through the online troubleshooter. I am in need of speaking with a support representative who can investigate the matter from their end and assist in resolving this issue.

I am experiencing ongoing issues with accessing my Microsoft Office products on my Mac, particularly Word. Despite numerous hours spent on the phone and live chat in the past few days, uninstalling and reinstalling Word multiple times, and updating my computer's operating system, I am still unable to use it. Following advice from a chat operator, I installed what was allegedly the correct build/version (15.54) for my operating system (Monterey 12.6.8). However, after reinstallation, it seems I actually have build/version 16.75.2. I just want this problem resolved and to avoid repeating the same troubleshooting steps.

I recently discovered that someone has created a Microsoft account using my name and accessing my files, but they have used a different email address. I am unable to access the account since I am not in control of it.

I received a message purportedly from 1-[redacted] stating that my computer has been locked due to unauthorized visits to sites with viruses. The message advises against shutting down or restarting my computer to avoid data loss and identity theft. The computer lockdown is claimed to prevent illegal activities. I am concerned about this issue and seek guidance on how to resolve it. Can anyone offer assistance on how to address this problem effectively? Thank you for any help you can provide.

I have been trying to get a problem resolved for the past week. My case number is [redacted]. I have been unable to print Word documents for about a week now. Despite speaking with technical support multiple times, after my last conversation several days ago, I was informed that my issue would be escalated to the next stage, and I was supposed to receive a call today between 4:30-6:30 pm (Berlin time). However, no one contacted me. I found an email from someone named "Jan" stating they had tried to reach me unsuccessfully just before 3:00 pm and would try again next Tuesday. I desperately need this problem fixed! Please contact me immediately at (49) [redacted].

I had a concerning experience with an individual who operates under various names and companies. This individual, Peter J., represents himself as a property manager who has worked with well-known companies like Kellogg's, IBM, Microsoft, and Ford Motor Company. Despite these claims, I was surprised to find his workspace in his dining room lacking any visible clientele. He sold me an HP desktop computer which turned out to be stolen from a former roommate of his. Additionally, he charged me for repairing his personal desktop in order to use vinyl cutting software, but then requested a second payment due to supposed confusion. He accepted my payment but did not follow through with the repair. Unfortunately, my interactions with him culminated in a violent assault at his home office, which I reported to the authorities. This individual's actions were deceptive and manipulative, and I urge others to be cautious.

My account got signed out unexpectedly, and I cannot access my inbox, which I've had for years. I tried to fill out the form with the information I remember, but I need this issue resolved quickly. Despite attempting to contact Microsoft customer service multiple times, waiting on hold for a considerable time, I haven't had any success. I urgently require a live agent to call me back to help unlock and reset my email account. The verification code was sent to an invalid email address, preventing me from accessing it. Please reach out to me promptly.

I am seeking assistance with canceling my Office [redacted] subscription as I did not intend to sign up for it and wish to avoid any future charges. I am also looking to close my Microsoft account. The process to accomplish these tasks has been quite challenging and I am frustrated with the constant prompts to purchase or alter my operating system, which was pre-installed on my laptop and serves my needs perfectly. I never approved any changes to my system and I believe these practices are questionable and do not prioritize user satisfaction. I hope that the tech support can provide better assistance than the unhelpful self-help prompts. Please reach out to me via phone at [redacted].

For the past 16 hours, I've been struggling to access my Outlook email account that I've used since [redacted]. Each login attempt fails, indicating incorrect credentials. I inadvertently created a new account and now need help rectifying the situation. Multiple unsuccessful login attempts have only made things worse. I require technical assistance to resolve these issues promptly.

I bought Office [redacted] Family and when I installed it on my computer, I had to create an outlook.com account. Unfortunately, I lost the password for this email which I only use for the Office Product. I've tried to recover the account without success due to lack of information. I have the license key card, but now I can't install the license key. What should I do?

I have made numerous attempts to contact you by phone, but have not received any responses. I urgently need to speak with a representative instead of interacting with automated systems. My Microsoft account has been inexplicably blocked, preventing me from accessing it. Despite being charged monthly for the game pass, I am unable to log in and have encountered multiple obstacles. I am eager to resolve this issue and would greatly appreciate the opportunity to speak with a live person. Previous efforts to provide information online have proved unfruitful and have reached a dead end.

Hello, I am facing an issue with my phone after performing a factory reset. Unfortunately, all my data got erased, including my Microsoft Authenticator app. Due to this, I'm unable to log in to my Microsoft account now. Upon attempting to log in using my password, it seems that I changed it as well. Resetting the password poses a challenge as it prompts for two forms of verification – cellphone and email. The complication arises from my recent email change, which I forgot to update for the Multi-Factor Authentication (MFA). Consequently, the MFA is linked to my old email, causing me difficulty in receiving the verification code. Thank you, Lulamile Gaji

After having my motherboard replaced, I require assistance from a live tech to guide me through the setup process. Unfortunately, my pin is no longer accessible because of a security setting change. When I try to set up a new pin, a message prompts me to request a new temporary access pass from my admin. However, this is a personal computer, and I do not have an admin. I kindly request a tech to contact me promptly to resolve this issue.

I am having trouble accessing my Outlook account. When I try to recover it, the system tells me I don't have enough information. This account was mainly created for my Xbox. I have been denied multiple times even though I don't use it often. I have tried using virtual agents, but they have not been helpful in my situation.