Microsoft - Tech Support Customer Service Issues

I have been using a Mojang account for Minecraft for a long time. Two days ago, I attempted to play Minecraft and was prompted to switch to a Microsoft (MS) account. Since then, I have been unable to log in as my account is locked. Despite my attempts to unlock it, I am asked to provide my phone number, which I am hesitant to share with Microsoft. Additionally, the process does not work properly as after entering my number and requesting a code, I receive an error message stating that I have tried too many times and must try again the next day. I am frustrated with this situation and uncertain about how to proceed.

Dear Microsoft Support Team, I am writing today to bring to your attention a glitch I have encountered while working with Hindi font documents on different versions of Windows. Specifically, when I send Hindi font documents from my Windows computer to other Windows versions, the text becomes merged together, hindering readability and comprehension. I am a user of your Windows operating system and trust that you can assist me in resolving this issue. Your help in rectifying this problem so I can seamlessly work with Hindi font documents would be greatly appreciated. Please advise me on the necessary steps to address this problem or inform me of any patches or updates required for resolution. Additionally, I would be grateful if you could provide an estimated timeline for when a fix for this glitch might be attainable. Thank you for your swift attention. I eagerly await your response. Best regards, [Ekta Tiwari]

I am reaching out to address a concerning glitch I have encountered while using Hindi font documents on different Windows versions. Specifically, when sharing Hindi font documents from my Windows device to other Windows versions, the text becomes merged and complicates the document's readability. As a Windows operating system user, I trust your team can assist in rectifying this matter. I kindly seek your support in resolving this issue promptly to enable me to use Hindi font documents seamlessly. I am eager to follow any necessary steps or apply relevant patches or updates to correct this problem. It would be greatly appreciated if you could also provide an estimated timeframe for when a solution to this glitch might become available.

I have been locked out of two of my accounts, and I am frustrated with the customer service provided as they keep hanging up on me and my wife during calls. I am considering reporting this to the Better Business Bureau if the issue is not resolved by tomorrow. It's urgent that I regain access to my account as I need the BitLocker key to recover my laptop, which is stored in one of the locked accounts. Despite being told that I answered the recovery questions incorrectly, I am confident in my responses as I typically use the same password for all my accounts. I need assistance in recovering my account, or I will proceed with reporting the situation. Thank you.

Dear Sir, I am Vishal Wahie from Lucknow, India, and I have been receiving over [redacted] promotional emails regularly at my email address: ([redacted]). Despite reaching out to Microsoft India technical support multiple times, I have not received a clear solution to this issue since I started facing it about a month ago after purchasing the Microsoft [redacted] Basic monthly plan for Rs. [redacted].00. I kindly request your assistance in resolving this matter so that I no longer receive these unwanted promotional emails in my inbox. Thank you for your prompt attention to this matter. Best regards, Vishal Wahie

I encountered a problem with my computer showing an alert claiming a virus and instructing me to call a support number. I spoke with the Senior Technician named Mike Williams with Employee Code: Micro148. I paid for a Fix+5 years security package with Free Future Fixes. When I attempted to contact them using the provided numbers: 1-[redacted] and [redacted], I discovered that one number was out of service, and the other did not provide any assistance or information. I am requesting a call back at [redacted] or an email at [redacted] I am concerned about the legitimacy of this service as they accessed my computer remotely, and I am unsure of their actions. Your help in this matter is appreciated. Thank you, Les Miller

I recently purchased a new Surface Pro 4 and I'm attempting to link it with my Apple accounts. After installing iCloud, when prompted if it can make changes to the PC, if I say no, I get an error message stating "The code execution cannot proceed because MSVCP140dlI was not found. Reinstalling the program may fix this problem." If I say yes, I encounter an issue stating "Upgrade to iCloud for Windows 14.1 was canceled." I'm confused because this is a refurbished Windows 10 device. Any help would be much appreciated! Thank you! - SR

Hello, I purchased two Windows 10 Enterprise keys on eBay on September 25, [redacted], for my stock. Now, when I try to activate Windows with them, they are not working. I have never used these keys before. eBay has been unable to help me. I appreciate any assistance with resolving this issue. The email I received with the keys: Key 1: KGV2H-CKN2V-XRHDC-RR6YB-BBKPC Key 2: P2GN9-F4RXM-HJPBJ-YBFMR-Q9QCC Please note that each key is for activating one computer only. Activating it on a second computer will result in the key being blocked. These are online keys that require an internet connection to activate Windows after installation. Avoid installing the Windows 10 Enterprise LTSC [redacted] Evaluation trial version, as it expires after 60-90 days and cannot be activated. You will need to download the ISO file from the provided link and reinstall Windows to use the key for a lifetime activation. Thank you.

I need assistance with the error message below urgently. I am unable to receive a code via email due to security reasons. Microsoft will only activate my account after the 5th of May. I urgently require access to my account, and resolving this issue is crucial to me: Help us safeguard your account As you are attempting to access sensitive information, a security code is required for identity verification. How would you prefer to receive the code? Email ka*****@intargos.com To confirm your email address, please fill in the missing part and select "Send code" to receive it. [redacted] There seems to be a temporary issue with the service. Kindly retry. If the problem persists, attempt again later.

My old laptop recently stopped working. I purchased a new one and tried to log in to my Hotmail account. Unfortunately, I can't recall my password since it was saved on my previous computer. This email is crucial for me as it is where I receive important bills, insurance details, prescription renewals, and general updates. I've been struggling to provide sufficient information to meet the account recovery criteria. While I don't send many emails, I can provide details about the contacts in my account. I spoke with a customer service representative three weeks ago and was expecting a follow-up call for assistance, but it never happened.

I keep receiving texts informing me about my Microsoft Account needing attention. However, I'm unable to sign in because it keeps prompting me to reset my password, which it then rejects no matter what I try. I've been struggling with this for 6 months now. I can't afford professional assistance, and contacting Microsoft feels like an impossible task. I also had a negative experience with Just Answer a year ago as they automatically enrolled me in a subscription without my consent. Can anyone provide assistance with this issue? My email is [redacted], which I've had for years, but I recently encountered a message stating there is no account under that name.

I was locked out of my [redacted] account a few days ago. I submitted the form with the code you provided, and also sent an email regarding a PayPal scam that I was not involved in but was receiving fraudulent emails about. I responded to some of them explaining it was a scam and advised them to contact PayPal and their banks to prevent any payments. After that, I deleted all the emails and closed my PayPal account, which might have triggered Microsoft's "violation of terms" concern. My reference number is SIR[redacted]0. I have been unsuccessful in restoring my email access and need your urgent assistance with this matter. Please respond to [redacted] Thank you in advance, Susan Brandl.

I recently received confirmation that my account recovery was successful. However, upon clicking the link provided in the email, I was prompted to enter an Outlook email address to reset the password, causing me to become stuck in the process. I experienced a redirection that required me to restart the verification, although I receive emails on my phone but not on my iPad. I cannot recall the password for my personal account [redacted], leading me to attempt to recover my account and reset the password. Frustrated by the situation, I have a backup email [redacted] and can be reached at [redacted]. Despite creating an outlook account today, I have made no progress. I have not received a temporary password, and I now seek assistance to reset my password for [redacted] to access my tablet. I am searching for a contact number for Outlook to connect with a representative for remote password reset help. Thank you.

I am experiencing security issues with my Windows 10 computer. Norton Secure VPN has internet access, but my internet SSID username does not. This issue started early this morning as my network has been disconnected for three weeks. Despite this, I can still access my emails, set up my wireless security and indoor cameras, use YouTube, Edge, and Google. However, I am unable to see Globe. When running diagnostics, it shows unknown reasons for the connectivity problem. I suspect it may be related to my neighbor who has been directing high levels of RF/EMP towards my apartment for over two years. Despite reporting this to the police, no action has been taken. The disconnection occurred right after speaking with Jose and being transferred to Ifunanya.

Recently, the Dell repair center replaced my laptop's motherboard and reinstalled Windows 11. However, I am experiencing difficulty activating Windows 11, as the computer is in S mode. Despite working with Dell, the issue remains unresolved. Dell suggested returning the laptop to the repair shop, which I am willing to do. Concerns arise because Quicken, including my financial data, is on the laptop and I am unable to open or uninstall the app due to S mode restrictions. Could anyone assist me with this situation?

Dell recently replaced the motherboard on my Inspiron laptop and reinstalled Windows 11. However, my computer is stuck in S mode and I am unable to activate or reinstall Windows 11. Dell suggested sending the laptop back to their repair center, which I am willing to do. Before doing so, I want to uninstall Quicken and remove its data, but I am unable to do so on the computer. Can someone assist me with this issue?

I bought a product key at University of Phoenix for Microsoft Office including Word and Excel, among others. I need to activate it on my computer so I can print from these programs. It's frustrating that this has happened before. I'm Lovelle M. from University of Phoenix and I need this fixed promptly.

I subscribed to Xbox Pass last month to try it out. Unfortunately, with exams going on, I couldn't use it much at all. I checked my gaming history, and it's clear I didn't benefit from it much. I completely forgot to cancel the subscription, and just got a message today that it has renewed. I'm in urgent need of the money and unable to afford it. Could you please refund me the amount? I really need the money back as I won't be able to use the subscription this month either. Thank you.

I recently bought Windows 11 and installed an M.2 drive. However, I am unable to find any output device in the Windows audio control panel. When I right-click, there is no option to enable/disable devices. My system runs on a Republic of Gamers motherboard with an Intel i9 12-core processor. I have also updated my Nvidia HD audio drivers. The output device I am trying to use is a Logitech Z313 2.1 speaker system, which works fine with other devices. Regarding my Microsoft account, I am facing an issue where it says my account is disabled for suspicious activity. This is perplexing as I created the account less than 24 hours ago.

I've been unable to access my Dell computer for the past week. Suddenly, my password stopped working, and I'm having trouble signing into my Microsoft account. I successfully reset my password as per your instructions, but when I tried to use the new one, I received a message stating I had entered the wrong password too many times, which is incorrect. I can't receive a temporary code despite providing my correct phone number, [redacted], as the service is temporarily unavailable. Please assist me with this issue.