The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #56. It includes a selection of 20 issue(s) reported May 8, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My account has been temporarily blocked due to the "Excessive page view issue". I spent several hours manually removing outdated connections from my contact list. I did not break any rules, yet your system mistakenly flagged me as a bot. Your website's strict design makes it challenging to manage contacts without being flagged unjustly.
I insist that the block be lifted as this situation is offensive. If you are struggling with Google Captcha, consider hiring Google to assist. The current block seems more like a hindrance for genuine users cleaning their contact lists than an effective detection method.
Please resolve this issue promptly.
Reported by GetHuman2889268 on среда, 8 мая 2019 г., 21:38
I activated LinkedIn premium services on our corporate email for a one-month trial on February 7, [redacted]. However, we chose to discontinue the trial before it ended and requested deactivation on 06/03/[redacted]. Despite this, LinkedIn Singapore Pte. Ltd continued to deduct Rs.[redacted] monthly from our company debit card provided during registration for the trial. Upon noticing this, we lodged a complaint, resulting in a refund of one month's subscription fees. The total deducted amount was Rs.21,[redacted], but only Rs.[redacted] was returned. I kindly seek assistance in recovering the remaining balance promptly from LinkedIn Singapore Pte. Ltd.
Reported by GetHuman2883968 on четверг, 9 мая 2019 г., 3:33
We activated LinkedIn premium services for a one-month trial on our corporate email on February 7, [redacted]. Before the trial ended on March 6, [redacted], we requested deactivation. However, LinkedIn Singapore Pte. Ltd continued deducting Rs. [redacted] monthly from our company debit card, despite the deactivation request. We raised a complaint and received a refund for one month, but the total deducted amount was Rs. 21,[redacted], and the refund was only Rs. [redacted]. We seek assistance in obtaining the remaining balance from LinkedIn Singapore Pte. Ltd promptly.
[redacted]
[redacted]
+91-[redacted]
Reported by GetHuman2883968 on четверг, 9 мая 2019 г., 3:33
We signed up for LinkedIn premium services using our corporate email for a one-month trial from February 7, [redacted]. We decided to cancel within the trial period and submitted a deactivation request on March 6, [redacted]. Despite this, LinkedIn Singapore Pte. Ltd continued deducting Rs.[redacted]/- monthly from our company's debit card provided during registration for the trial. After discovering this, we lodged a complaint, leading to a refund equivalent to one month's subscription. However, the total deducted amount from our account was Rs.21,[redacted]/- while the refunded sum was only Rs.6,[redacted]/-. We seek assistance in obtaining the remaining balance from LinkedIn Singapore Pte. Ltd promptly. Thank you.
Reported by GetHuman2883968 on четверг, 9 мая 2019 г., 3:36
Hello, I need some assistance. I am having trouble accessing my account.
When I initially created my LinkedIn account, my email was different, it was [redacted]
Now, when I try to log in to my original account as Dr. Ann Murphy, I keep getting redirected to a new account with the wrong information. I've tried to verify my identity by sending my ID and receiving a text and email, but I am still unable to access my correct account. I really need some help with this. Thank you.
Reported by GetHuman2890956 on четверг, 9 мая 2019 г., 5:10
I used my former employer's email to set up my LinkedIn account, but since leaving the company, I can no longer access that email. I am unable to log in and am concerned about potentially creating a duplicate account if I start a new one. Please assist me in deleting the old account so I can create a new and updated one.
The account details are:
Name: Shakes Reason Ramoroalo
Email: [redacted]
Thank you for your help in advance.
Reported by GetHuman-srramoro on четверг, 9 мая 2019 г., 6:20
I have encountered an issue with my LinkedIn account. I originally used my previous employer's email address to create the account, but since leaving the company, I no longer have access to that email. This has resulted in me being unable to log in. I'm concerned about potential duplicate accounts if I were to create a new one. I kindly request for the account under the name Shakes Reason Ramoroalo with the email [redacted] to be deleted. I appreciate your help in resolving this matter. Thank you in advance for your assistance.
Reported by GetHuman-srramoro on четверг, 9 мая 2019 г., 6:23
I tried the LinkedIn premium trial for a month, but it didn't benefit me much. During the trial, I only logged in 3-4 times to congratulate people and didn't use it for job applications. I already have access to LinkedIn Learning from my company, which I don't use. I wasn't informed via email about the charge on May 8th, and the payment was automatically deducted from my credit card. I would like a refund as the monthly subscription fee is significant for me. Please deactivate all premium services starting today if necessary.
Reported by GetHuman-ankitjag on четверг, 9 мая 2019 г., 9:18
I deleted my account on LinkedIn myself, but it was still stored on their servers and got hacked. I've submitted a new request for permanent deletion. The hackers changed the contact details on the account, making it easy for them to reactivate it. LinkedIn keeps the contact information active, leaving the account vulnerable to reactivation. I am seeking confirmation that the account has now been completely removed from the servers. [redacted]
Reported by GetHuman-ccaws on четверг, 9 мая 2019 г., 9:32
Hello,
I am reaching out on behalf of wundertax GmbH regarding some LinkedIn charges we incurred last year. Unfortunately, we are unsure which accounts these charges are associated with and would like to request invoices for them to complete our company audit. The only information we have is the payment details from our company's AMEX card:
1.7.[redacted] - Linkedin - €[redacted] - American Express
2.7.[redacted] - Linkedin - €[redacted] - American Express
23.06.[redacted] - Linkedin - €[redacted].04 - American Express
8.7.[redacted] - Linkedin - €63 - American Express
Any assistance with identifying these charges and obtaining invoices would be greatly appreciated.
Thank you very much and have a great day.
Kathleen Lettner
OM, HR & EA
Reported by GetHuman2891703 on четверг, 9 мая 2019 г., 9:43
Subject: Jumio ID Verification Help Needed [Case: [redacted]30]
I am currently working on finalizing the verification process for my account. I uploaded my driver's license yesterday. Subsequently, I received a message from Linda in Safety requesting additional information to proceed with the identification verification.
However, when I replied with the requested details, it indicated that the email Linda used is not associated with my account. The email address linked to my account, [redacted], is no longer valid.
Any assistance on resolving this issue would be greatly appreciated.
Thank you.
Reported by GetHuman2892558 on четверг, 9 мая 2019 г., 13:34
Hello, I signed up for LinkedIn Recruiter impulsively to enhance my recruiting efforts for several job openings. After signing up, I realized I didn't have the necessary resources to utilize the service effectively. I unintentionally subscribed for a year and was charged for the entire year, though I only intended to try it for a month. I've cancelled the subscription to prevent future charges. I am requesting a refund for the yearly fee or to be charged only for the month I used the service. I won't require it for the upcoming year, so a full refund would be appreciated. Thank you and I await your response.
Reported by GetHuman-abelhorn on четверг, 9 мая 2019 г., 13:37
Hello!
I am facing some issues replying to an email. When I try to respond, an auto-reply states that my email address is not the primary one linked to the case. However, [redacted] is indeed my primary email address. I am currently traveling frequently for business and have an assistant who is in a different country. I suspect my assistant might have caused this. I urgently need to regain access to my LinkedIn account.
Thank you,
Karl N.
+[redacted]2
Reported by GetHuman-niilokar on четверг, 9 мая 2019 г., 14:00
I am attempting to remove a former employee from our company's LinkedIn page. Despite numerous attempts to correct this through the LinkedIn help page, I am unable to submit my request as the button seems to be unresponsive. The individual in question is J Payne, a previous employee of Terra Point who is still inaccurately listed as the President. J is no longer with our company and is now working for a competitor. This misinformation is causing confusion among our clients who contact her thinking they are reaching out to Terra Point, only to be redirected to her new company instead.
Reported by GetHuman2893301 on четверг, 9 мая 2019 г., 15:34
I have discovered two LinkedIn accounts associated with my name. It seems that the second account was created approximately three months after the first one. My profile in the desired account correctly reflects my location as Jacksonville, Florida. However, the other account inaccurately places me in Ocala, Florida. Upon further investigation, I found that both Barry Covingtons are linked and affiliated with Monument Leasing Corp. I am seeking assistance in deleting the Ocala, Florida account. Thank you for your help.
Reported by GetHuman-bacov on четверг, 9 мая 2019 г., 15:45
I recently changed my domain email to [redacted] from [redacted] While already logged in on my work computer, I attempted to log in on my mobile browser but received a message stating my email address was not recognized. I tried multiple times, even with my old email address, to no avail.
When I clicked on 'forgot password' and entered both of my emails, the system still did not recognize them. This issue is urgent as I rely on this platform for work. Your assistance would be greatly appreciated.
Thank you, Bonita
Reported by GetHuman-bonitacm on четверг, 9 мая 2019 г., 16:11
I am having trouble accessing my account today. Every time I try to log in, I receive an error message stating that there is no LinkedIn account associated with my email. I am certain that my login information is correct, and I have not made any recent changes. Your help section does not provide any information on this issue. When I search for myself on Google, my LinkedIn profile appears to be active. I am worried about my privacy and safety, as it appears that someone may have tampered with my account. I appreciate any assistance. Thank you.
Best regards,
Gwynne
Reported by GetHuman2893592 on четверг, 9 мая 2019 г., 16:11
Dear Team,
I would like to bring to your attention that my account "[redacted]" has been requested for documents. I submitted the required documents promptly, but I have not received any update regarding the activation of my linked in account yet. I kindly ask for your assistance in reactivating my account.
I have already submitted the documents twice. Therefore, I request the cancellation of my subscription effective today. I have been unable to utilize the account, and I have not cancelled the membership from my end so far to avoid any charges.
I am hopeful for a positive response.
Regards,
Karan Singh Bijoy
Reported by GetHuman2894098 on четверг, 9 мая 2019 г., 17:32
I used to be the Principal at Switzerland County HS, and I initially set up my account with that email address, which I no longer have access to. I would like to close my account but am unsure how to do so. Can someone assist in closing the account and provide confirmation of the closure? For further communication, you can reach me at my personal email and my cell at [redacted]. Thank you, Gregg Goewert.
I no longer desire to have a LinkedIn account. My decision to close the account is not due to dissatisfaction with the service but simply because I do not wish to maintain an account anymore. Thank you.
Reported by GetHuman-gagoewer on четверг, 9 мая 2019 г., 18:07
I used to have an old LinkedIn account through an app on my phone. Recently, I accidentally created a new account when accessing LinkedIn on my desktop. Now, I am using the new account, but I realized the old account is still active, causing interference. I would appreciate it if you could delete the old account linked to the email address [redacted], as I no longer use that email. Thank you for your assistance.
- Scott S.
Reported by GetHuman-ssbizz on четверг, 9 мая 2019 г., 18:49