LinkedIn Customer Service Issues

Hello, I am 'Ibrahim Toorabally'. I am trying to deactivate 2 of my LinkedIn accounts. I successfully deactivated one account but I am encountering challenges with deactivating the account that indicates I work as an auditor at 'IBHT'. This is negatively impacting my job opportunities. Kindly assist in deactivating this specific account. If you search for my name online, you will understand my concern.

Dear Support Team, I am reaching out on behalf of Talentra for urgent assistance. One of our Recruitment Consultants, İrem Sağol, has been facing ongoing issues with her LinkedIn account, rendering it inaccessible. We have attempted to resolve this matter to no avail. İrem has provided detailed information on the problem she encountered. Since spending time in both Germany and Istanbul, her account was unexpectedly closed by LinkedIn while she was away. Despite numerous verification attempts, her account remains inaccessible due to what seems to be a high level of activity. We have reached out to LinkedIn support with a corporate email expressing İrem's professional status, but have not received a satisfactory response. Following the closure of her 10-year-old account, İrem opened a new one with difficulties in connecting and visibility. Unfortunately, the new account also requires authentication, leaving her unable to access it. Despite efforts, Talentra was unable to link her email to the new account. Due to these issues, İrem has been unable to work since August. She is eager to regain access to her original account without resorting to creating a new one. Your assistance in addressing this matter promptly would be greatly appreciated. Thank you for your attention to this matter. Best Regards

Hello, I, Sugandhi, am an HR Recruiter at Passion Gaming Private Limited. I want to inform you that the company set up an account on LinkedIn with the following details: Name: Passion Gaming ID: [redacted] The account got restricted because the ID name matches the company's name and we no longer have access to it. The company needs to delete this account and release the associated email address. This email is crucial for the company across various platforms. Your assistance in deleting the account and releasing the email address would be greatly appreciated. Please contact me at +91-[redacted]. Thank you, Sugandhi | HR Recruiter Passion Gaming Pvt. Ltd Contact: [redacted]

Hello, I am experiencing an issue with my LinkedIn account that was hacked six days ago. Despite reaching out to their customer service via email, I have not been able to regain access to my account. The reset password emails are not being received, and the six-digit codes for password reset are not coming through either. I even had an IT consultant validate that my laptop and settings are secure. Unfortunately, after receiving 78 emails with repeated suggestions and being passed around to multiple departments, my case remains unresolved. This account is crucial for my business as I have spent over six years establishing connections. The customer service experience has been extremely disappointing.

Hello, I have been charged for a one-year Premium Account subscription accidentally. I did not use it after the trial ended on October 29, [redacted], and had requested cancellation during the trial. I received an email on October 22, [redacted], informing me of the upcoming charge, but due to its wording, it seemed my cancellation request was acknowledged. I have reviewed LinkedIn's refund policy, and I find it unacceptable, especially considering my current unemployment status. If I do not receive a refund within 7 days, I will share my experience online and consider involving a consumer association. I insist on a full refund and the cancellation of my premium service. Thank you for your prompt attention. Fanny C.

Hello LinkedIn Support Team, I am reaching out to request a refund for my LinkedIn Premium subscription. Recently, funds were unexpectedly transferred to my account from a friend. Unfortunately, these funds were mistakenly used to renew my Premium membership when it was intended for my friend. I am now in a challenging position where I need to return the funds to my friend and cover the cost of the LinkedIn subscription without those funds. To clarify, I need to return 70 euros, which were inadvertently used for the subscription payment. I would be grateful if a refund could be considered as I navigate this situation. Once resolved, I do plan to renew my Premium subscription. Thank you for your understanding. Warm regards, Hedi Ben Fraj

I signed up for a one-month free trial of Linkedin Premium in October but found it no better than the basic version. Unfortunately, I had a sudden hospitalization due to Pulmonary Fibrosis on the 19th of October and was informed by a specialist that my condition was terminal. I was in the hospital until the 29th of October and could not cancel the trial during this time. I have been trying to reach out regarding a refund due to these unforeseen circumstances. I understand if your policy does not allow it, but I would appreciate special consideration given my situation. My name is Graeme Hudson. Please contact me for any refund details needed if possible. Thank you.

Hello everyone, I am Iveta Martinsone. Someone hacked my phone, and I am unsure what is happening with my account. My account was linked to [redacted] and the phone number [redacted], both of which are no longer in use. My phone stopped working at the end of September. I am unsure how to close my account or retrieve my articles since I no longer have access to the email or phone. Unfortunately, I did not make any copies and I am unsure what is happening with my email. It seems that securing my account happened too late. Mister X compromised my Microsoft account in early April by changing the password of the email associated with main apps. If you can assist or offer a solution, I would greatly appreciate it. Best regards, Iveta Martinsone

Hello, I am a penultimate-year student at Gujarat National Law University pursuing Law and Social Work along with the Executive Level of the Company Secretary Course at ICSI. My interest lies in Public Policy, and I am eager to secure a job in this field. As a student without a credit card and with guardians in the same situation, having a LinkedIn Premium Account for a few months would significantly enhance my job prospects and help support my family financially. I aim to cover the cost once employed, but for now, I kindly request the LinkedIn Team to consider providing me with a premium account. Thank you for your consideration. Best regards, Yashika Sachdeva

My account has been restricted. Can you explain why this happened? My access was restricted due to behavior that seemed to violate the Terms of Service. To find out what actions lead to restrictions, please review the "Do's and Don'ts" section of the User Agreement. If you think this restriction was made in error, you can request an appeal by verifying your identity with the necessary documents. Once your government-issued ID is confirmed, the platform will reassess your account. If deemed appropriate, a Customer Support team member will contact you regarding the status of the restriction on your account. Please proceed with verifying your identity. Thank you.

Hello LinkedIn team, I am Ritika Kumari, Senior Talent Acquisition at Sivaltech. I have some questions about LinkedIn's connection and InMail limits for recruiting purposes: 1) What is the maximum number of connection requests we can send in a week/month/year on LinkedIn with and without a Premium account? 2) How many InMails can we send in a week/month/year on LinkedIn with and without a Premium account? Hoping to hear from you soon. Thank you, Ritika Kumari

My account under the name LOGISTIAL ([redacted]) was unexpectedly restricted. I provided my ID card details as instructed, but received an email stating my account was restricted due to an improper profile photo that needed to be changed. The issue is that with my account restricted, I am unable to update the photo. How can I proceed with the change when the account is still restricted? Hi LOGISTIAL, We recently removed your profile photo because it was not compliant with LinkedIn's Photo Policy. Profile photos are essential for recognition and to enhance your profile, so it's vital to ensure they meet our guidelines. Photos can be flagged for various reasons, such as containing copyrighted material, offensive content, or not being a clear representation of you. Please replace the photo soon. For more information on our policies, please refer to the Help Center. Thank you for using LinkedIn! The LinkedIn Team

I am having trouble accessing my LinkedIn account, and now it has been restricted. Can you please advise on how I can resolve this issue? My account has been restricted What caused this restriction? The restriction on your account is a result of behavior that appears to violate the Terms of Service on LinkedIn. For more information on the behavior that may lead to a restriction, please refer to the "Do's and Don'ts" section in our User Agreement. What to do if you think this is a mistake If you believe your account has been restricted incorrectly, you can appeal by verifying your identity with us. After confirming your government-issued ID, we will review your account to check if the restriction was a mistake. If you meet the criteria, a Customer Support representative will get in touch to inform you if the restriction has been lifted.

My wife, a Private banker at Wells Fargo bank, received a note from their compliance department stating her LinkedIn Profile doesn't comply with regulations. However, she's unable to log into LinkedIn using her work or personal emails. Despite creating a profile years ago, it was never completed, and LinkedIn indicates no Account associated with her emails nor any password records. Wells Fargo Bank insists the profile email belongs to my personal email, tied to my own profile. Searching her name on LinkedIn reveals two profiles (not visible while logged into my profile). We need LinkedIn Technical Support to delete or merge her profiles, change the password for the remaining one to her personal email, or create a new one. Her details: WFB email: [redacted], Personal email: [redacted], LinkedIn Profile #1: www.linkedin.com/in/jessie-cohen-[redacted]6, LinkedIn Profile #2: www.linkedin.com/in/jessie-cohen-a760b425. My personal email: [redacted], My LinkedIn Profile: www.linkedin.com/in/russ-cohen-11aa216. Thank you for your help, - Russ Cohen.

Hello LinkedIn community, I am a LinkedIn user based in the Netherlands. Recently, when I tried to log in from my new laptop, I encountered an issue because the system recognized it as a new device. As part of the security process, LinkedIn sent me an SMS verification code to confirm my identity. However, the code displayed on my mobile as 5 blank rectangles instead of numbers. Furthermore, on my new laptop with Microsoft Outlook [redacted], I'm experiencing difficulties sending emails, although I can receive them without any problems. I am seeking the contact number for LinkedIn Netherlands to request assistance, but have been unable to locate it in the help section or online using Firefox. Thank you, André V. Wateringen, The Netherlands

Hello, I am Manal Abdelhafez and recently joined Al Fakeer for Constructions Company as an Administrative Assistant. Our company is currently dealing with a significant issue involving Aya Ghoniam from our HR team who previously had full control of a company profile and left two days ago with sensitive company information without authorization. We urgently request that you either transfer her personal account to one of our company's official email addresses under our domain (AlFakeer) or delete her account entirely from your database. This is a crucial matter that requires immediate attention. Feel free to contact me at ([redacted] or +[redacted]58) for more details. I have attached the commercial register copy for your reference. Your prompt assistance is greatly appreciated.

I am reaching out to address the issue with my account on LinkedIn. I recently discovered that my account was restricted due to violating their policies by creating more than one account. I sincerely apologize for this error as I was unaware of the policy at the time and only created the additional account to rectify a typo in an email sent to a recruiter with my original account. I want to assure you that if my account is reinstated, I will promptly deactivate the extra account as I have no intention of breaching any rules in the future. I value the service provided by LinkedIn and hope to have my account unrestricted so I can continue benefiting from their platform. Thank you for your understanding.

My LinkedIn account is currently temporarily restricted, and I am seeking assistance to have it reinstated. I have both a personal account and manage my employer's account under the name Teknologisk Matforum, which is currently registered as a personal account but I intend to convert it to a business account for advertising purposes. In order to create a business page, a personal account is required. Currently, my personal account is restricted, preventing me from logging in. Despite submitting my ID multiple times, I have not received the necessary help from the support team. I am eager to have this matter resolved promptly. My email address is [redacted], and both accounts are used for logging into the respective pages mentioned.

I am struggling with logging into my LinkedIn account. My personal account is linked to my work account, which I manage for marketing purposes. I am certain that my email is [redacted] and my current password should be Robinson123! However, upon verification, LinkedIn is stating my account email is [redacted], which I do not recognize. I vaguely remember having another unused account that was closed down with the help of a friend last year. When LinkedIn attempted to send a verification code to Lesleylane863@gmail, I couldn't retrieve it since that account is inaccessible to me. I really need to access my account for personal and professional reasons. Any assistance would be greatly appreciated. Thank you.

Hello, I reported this issue approximately six months ago, but it appears the response was mistakenly marked as spam, causing me to miss the opportunity to address it promptly. I am currently encountering difficulties resetting the password for my LinkedIn account linked to the email address [redacted] The issue arises from the loss of my previous phone number [redacted]5, which was utilized for setting up two-factor authentication. As I no longer possess that number, I am seeking to disable the 2FA to input my new mobile number and reset my forgotten password. I can still access my email and LinkedIn solely through the outdated phone app. I would appreciate your assistance. Previously, I believe you suggested uploading an ID, which I now have readily available if necessary. Thank you, Uttam Das