LinkedIn Customer Service Issues

As a Premium LinkedIn member, I am experiencing a significant delay in receiving the Premium service promised. A client of mine is unable to provide a recommendation on LinkedIn as we are not yet connected as "1st Degree" connections. I sent a connection request over two days ago, but it remains pending without any action from LinkedIn. The frustration is compounded by the lack of effective customer support channels. The options provided on the Help page redirect to more information rather than offering direct assistance. I have reached out through their Facebook page, although they caution about potential delays in their responses.

I created a LinkedIn account recently, and shortly after, I was prompted to verify it. Unfortunately, I didn't verify it right away. Later, my account got logged out from my phone automatically. When I tried to log back in using my email and password, I couldn't recall the correct details. At this point, I am unable to access my account. I attempted to recover it by going through the government ID verification process, but it has not been successful. I could really use some help with this situation.

I made a direct transfer eight hours ago to book my access to LinkedIn Learning, but I still can't get in. I haven't received a response to the email I sent either. It's frustrating to have paid for a service that's not working. I hope you can fix this soon or at least reply to my messages. If I don't hear back in the next hour, I will have to make sure my internet connection is strong enough to cause a significant disruption to LinkedIn's service.

I noticed that my profile still displays a premium account signal even though I cancelled the 4-week trial period on time. My account details indicate that the premium account is cancelled. However, when I try to activate it, I am redirected to a page showing premium options as if I don't have a premium account anymore. Why does the premium signal still appear on my profile?

Due to a phone mix-up, I ended up purchasing a new cell phone while my old one was being fixed. Moving my SIM card to the new phone resulted in a duplicate LINKEDIN profile with no connections. Fortunately, my original LINKEDIN account with [redacted] connections still works on my old, repaired phone. My reluctance with technology led me to accidentally "follow" Emmanuel Macron and add 2 contacts to the duplicate account. I am concerned that putting my SIM card back into the old phone may replace my original LINKEDIN account with the duplicate one. Verification emails from LINKEDIN go to my full Gmail inbox, so my only contact is through my mobile number, which now links to the new phone with the duplicate account. I missed selecting "not now" when prompted by LINKEDIN regarding email communication changes. Additionally, I can't remember my password. Please assist.

Hello, I am Dr. Joachim Schwarzer from Germany. I used to be a member but have not been active for years. I am curious to know if I am no longer a member (I believe I am not) and if my personal information like name and address have been removed. It would be better for me if they have been removed, and I might be interested in registering again in the future (not ready to do so yet, excuse me). I am also interested in knowing about any associated costs, legal consequences, and rules. Please send me the information to my email. Have a great day. Sincerely, Joachim

I need help accessing my LinkedIn account as I had one linked to an old work email and phone number from ~20 years ago that I no longer have access to. I am unable to update my account or get assistance as the help desk requires logging in. The one phone number available directed me to seek help online without any alternative option. I attempted to create a new account with my personal email to avoid future issues, but it seems my personal account is already linked to the old one, preventing a password reset. I am stuck unable to access my old account, reset the password, create a new account, or contact support for resolution. This is crucial for work-related training provided through LinkedIn.

I was temporarily restricted from my account without warning almost two years ago. I believe I have learned from this experience as the restriction occurred when I shared someone else's post unintentionally. I am eager to move forward, especially since I solely shared another user's content. I kindly ask for an opportunity to use my account for business purposes again. Your reconsideration would mean a lot to me. Thank you for your time. Best regards, Reed

I have had a LinkedIn subscription, the money was deducted from my Apple Pay account. It shows I have LinkedIn Premium, but LinkedIn does not agree. I am frustrated with the monthly billing process. Please reactivate my premium membership as $39.99 has been deducted from my account. This issue has affected my job search and has impacted my morale.

Hello LinkedIn, I tried to create a LinkedIn account but encountered an issue. The system indicates that my email is already registered by another user. I had previously attempted to create an account in [redacted] but did not complete the process. When I entered my details in the signup section today, I received a message stating that my account has been restricted. I followed the instructions to provide identification, submitting both my passport and driver's license IDs, but unfortunately, none of them were accepted. I kindly request the support team's assistance in resolving this matter promptly so I can successfully create an account on LinkedIn to explore job opportunities. I look forward to your prompt assistance. Thank you, A. Oluwatobi

I am experiencing an issue with my account being restricted. I have submitted my ID card as requested, but it seems there is an problem, and now you are asking for additional documentation. However, I am unsure of what exactly you need. Please provide clear instructions on whether you require a new photo of my ID card or a picture of my passport. If you also need my personal identification number and ID number, I can promptly provide that information. This matter is urgent for me, and I appreciate your swift assistance in resolving this.

Dear Customer Service, I, Anastasia, am deeply concerned about my current financial situation. I signed up for a free trial subscription on LinkedIn and attempted to cancel it today. Unfortunately, I mistakenly believed the deadline was tomorrow, not today. I acknowledge my error in misinterpreting the payment date, and I sincerely apologize. My financial resources are limited, and the amount on my card is all I have. With a meager salary arriving only in mid-January, I humbly request your assistance in refunding my payment after canceling the subscription. Thank you.

I have had an account with Collaborative for Education Services in Northampton, MA that has been billing me for at least 3 years. The account is registered under my name, Theresa S., but I left the company in Sept [redacted]. I have been unsuccessful in canceling the account as I no longer have access to the email, password, or any current contacts at the company. I am looking to have the account closed, deleted, and to cease all billing immediately.

My current account sign-in is [redacted], which is an old email belonging to my husband. I would like to switch my profile to be under the sign-in [redacted] However, when attempting to recover the password for the gmail account, it says there is no LinkedIn account linked to that sign-in. Additionally, when trying to add the Gmail after signing in with the AOL account, it indicates there is already an account with [redacted] This seems to be a conflicting issue that I need assistance with. Thank you for your help. - SR

I mistakenly created a second account using my work email instead of signing in with my personal email a few months ago. I requested to close the work email account but now my personal email account is not linked to my work, which I need to post a job listing. When I tried to link my personal email, it said it was already in use on another account. I then attempted to open the work email account to merge the two as per LinkedIn's instructions. However, they asked for my ID, and since I have remarried but not updated my license, both accounts are now restricted. My profile should show as Mary (Palko) Fox. Today, I have sent over my passport displaying Mary Palko, which is my maiden name.

Hello, I am Russ Moore. My account has been restricted, and I believe I have been locked out of it. I was sending a lot of Christmas messages with links in them, and I think that's why my account got locked. I was sending them quickly to people I am associated with on LinkedIn. I need help getting back into my account as my phone number has changed, and I cannot remember my password. My contact number is [redacted]. Thank you.

I am facing issues with my account as it seems to have been denied access for verification purposes. I have uploaded my Driver's License and Passport for ID verification, but it seems unresolved. Please reach out to me via my registered email to assist in resolving this matter. The message received stated that despite submitting the required document, there were issues with the identification provided. The reasons cited were either the ID type not being supported or the ID being unreadable. They suggested trying to submit the ID again or using a Passport if the ID is not supported to proceed with the appeal. Thank you.

Good morning, I have not been able to access my LinkedIn account for several years now. Unfortunately, I cannot close the account because I have a new email address and phone number. Since I am disabled and no longer working, I kindly request to have my account closed and my name removed from appearing on Google search results linked to my LinkedIn account. I would appreciate your prompt attention to this matter. Please contact me for further assistance. Thank you, David A. [redacted] [redacted]

My account is currently restricted, and I am uncertain of the reason. I suspect I may have unknowingly offended someone with a comment that led to a report. I always strive to handle situations diplomatically and see things from others' perspectives. Despite being wrongly accused of various things and facing personal insults, I have never reported anyone. I initially had doubts about joining Linkedin, and now I regret it. I would like my account permanently closed, and I do not want any further payments deducted from my bank account. I hope this message clarifies my request, and I appreciate your assistance in resolving this matter. Thank you.

I am experiencing difficulties sending gifs in my inbox to connections. Although the text message is working fine, the gifs are being rejected. Even my Virtual Assistant (VA) based in India mentioned that she cannot see the notification tab on her end. Despite attempting to troubleshoot common IT issues like restarting the computer and checking for any wifi problems, the problem persists. I usually send birthday gifs to my connections, but unfortunately, I am unable to do so at the moment.