LinkedIn Customer Service Issues

I have created a new ID with a new email address, ensuring no mistakes were made. However, my account has been unnecessarily restricted. I have not violated any terms. This is the fourth time this issue has occurred. I took all necessary assessment tests last night, only to discover this morning that my account is restricted. I am confused about the reason for this restriction. Please review and clarify the violation so I can rectify it. It is distressing to face this situation repeatedly. Kindly unlock my account promptly. If you require any identification proof, please specify, and I will provide it. I urge you to lift the restriction promptly.

Hello, I am writing to report that my LinkedIn account has been restricted by the system on September 12. Since then, I have been unable to access my account to perform basic functions such as reading, liking, commenting, or publishing. I have also been unable to reach out to LinkedIn support to resolve this issue, which is very frustrating. Despite submitting a copy of my ID on September 13 to confirm my identity following the restriction, I have not received any response to resolve the matter as promised. I have only received an automated email confirmation with reference number #[redacted]89, and later an email from "Savio" on the same day citing a specific article about Covid vaccines that allegedly did not meet the platform's standards. In my reply, I explained my professional background as a journalist and Covid-19 investigator since November [redacted], highlighting the accuracy and reliability of the information in the article. I am disappointed by LinkedIn's biased and unprofessional handling of content related to the Covid-19 crisis and urge the platform to reconsider its approach to free speech and journalistic integrity. I am eager for a swift resolution to this matter. Best regards, Christophe C.

My LinkedIn account and my colleagues' accounts all received restrictions with this notification: "Dear Max, We have observed suspicious activity on your LinkedIn account, indicating that you have been accessing multiple LinkedIn accounts or sharing your account credentials. Both of these actions go against the LinkedIn User Agreement and Professional Community Policies, which explicitly prohibit: • Unauthorized use of another individual's account. • Creation of a fake identity on LinkedIn or a member profile for anyone other than yourself. Furthermore, the invitations, messages, and/or content you sent were flagged as unsolicited or spam, violating our Professional Community Policies and User Agreement: [redacted]. Per the "DO's and DON'Ts" section of our policies, you are not permitted to: • Invite unknown individuals to connect or message people who are unfamiliar with you using LinkedIn Invitations. • Send unsolicited or spam-like communications. • Post unauthorized advertisements, spam, chain letters, pyramid schemes, or any form of solicitation on LinkedIn. • Send messages to distribution lists or group aliases. Your account has been permanently restricted due to the repeated and/or serious infractions of the LinkedIn User Agreement and Professional Community Policies. We regret any inconvenience this may cause and wish you the best going forward." I have never faced a restriction on LinkedIn and am currently a paying user of Sales Navigator. The sudden permanent restriction is concerning.

I believed I had deleted my LinkedIn account many years ago. However, today I was notified by the Google Firefox monitor about a data breach at LinkedIn that might have exposed my work email, [redacted], along with other data. I request two things: 1. Please delete my account entirely. 2. Kindly respond to me promptly. I have not accessed LinkedIn in 8 to 9 years, possibly even longer. I am uncertain about the email address linked to my account. I am not active on social networks; I deleted my Facebook account 4 years ago. My priority is to ensure my account is permanently removed, and my data is not accessible on LinkedIn. Thank you.

Hello, I am Dennis G. and I am looking to cancel my premium subscriptions for LinkedIn Premium and Sales Navigator. I have been experiencing difficulties reaching out to support for assistance with cancellation. The help/support page is not displaying any content, and despite trying in different browsers, I cannot access it to cancel my subscriptions. This has led to an unwanted payment deduction for another month, causing financial loss. I have been attempting to cancel for weeks without success. I would appreciate immediate cancellation of the subscriptions and a refund for the last payment. Kindly assist in resolving this issue promptly. Best regards, Dennis

Good Morning, I am a current member of LinkedIn who recently tried their premium service to explore additional features. On September 30th, we decided to cancel the premium subscription before it became active. Despite our attempts to cancel on September 30th, October 1st, and October 2nd, we were unsuccessful. We sought assistance through live chat but were unable to connect. Eventually, we submitted a ticket, and the response confirmed our premium subscription was canceled as of the morning. However, we were still charged, even though we canceled before the charge date. Any assistance with this issue would be greatly appreciated. Thanks, D.B.

Hello, my name is Marie-Andrée. I am contacting you from Open Innovation City Bielefeld regarding our challenges with LinkedIn Live streamed events. We are aiming to expand our professional network through LinkedIn Live, but have encountered persistent difficulties. Despite our efforts, the tool has consistently failed to deliver successful events. If LinkedIn is unable to resolve these issues and ensure the smooth functioning of their "Live" feature, we may have to transition entirely to YouTube Live, which has proven to be a more reliable alternative.

On September 8, [redacted], I signed up for the Premium LinkedIn trial month to test out the features. However, at the end of September, I decided to cancel the subscription to avoid payments. I followed the instructions on the website to cancel the subscription, but it seems like it did not go through as I received an email today about the payment deduction for a Premium LinkedIn subscription. Being a student in need of the money, I really require a refund for the amount as I did not intend to subscribe and believed I had canceled it correctly.

My new account got restricted for a reason I don't understand. I've been trying to contact a representative to lift the restriction, but cannot find an option to speak with a live person. The system is requesting my ID, but I legally changed my name recently and don't have an updated ID yet. For now, I can only submit my name change documents until I obtain a new photo ID. I'm unsure where to go to find help and speak with a representative.

Subject: Refund Request for LinkedIn Premium Plan Subscription Hello, I am Ezeoffia Stanley Chimezie, a loyal LinkedIn user, and I want to express my appreciation for the platform's services. While I have enjoyed the free plan thus far, I recently encountered an issue with being unexpectedly charged for the Premium package. I used my FCMB Debit Mastercard for the transaction on Saturday, October 9th, [redacted], and I was charged $29. I signed up for the Premium plan out of curiosity, with the understanding that it would be free for a trial period. However, due to personal circumstances, I have not had the opportunity to utilize the Premium features and would like to request a refund. This unexpected charge disrupts my financial plans for the month. I kindly ask for a refund of $29 to be credited back to my Mastercard. I currently have limited time to dedicate to LinkedIn and would like to focus my attention elsewhere. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you. E.S. Chimezie

My LinkedIn account got suspended because I shared a personal opinion on COVID mandates, and it's frustrating. I've been a digital marketing coach on LinkedIn for 12 years, helping clients in the US and UK understand the platform's advertising value. It's disheartening to be locked out due to expressing my views, especially when I have important coaching sessions lined up for corporate clients in the next two weeks. One of my clients had a $6 million turnover in [redacted], and now I'll have to advise them to invest their budget elsewhere due to the platform's biases. It's a shame to miss out on this opportunity to continue coaching and supporting businesses.

I recently applied to a job through LinkedIn and received an email from the employer, Whitebox Retail Logistics, stating that Scarlett Creighton, a Personnel Specialist, viewed my application. However, when I tried to view Scarlett's profile, the link did not work. I also received an email from Scarlett, but the link was empty. I tried contacting Scarlett through LinkedIn, but that link also did not open. I then attempted to email the company directly, but the message bounced back as the email ID was invalid. I don't want to miss out on this opportunity, and Scarlett's message is crucial to me. I am hoping to resolve this before Whitebox opens at 9.00AM Singapore time tomorrow, while I am in India. Any assistance would be greatly appreciated.

Hello, I am reaching out for assistance regarding our LinkedIn accounts at i-Care Foundation. 1. i-Care Foundation is requesting verification for our account associated with the email address [redacted] The individual linked to this account no longer works with us. Despite the CEO receiving forwarded emails, we are unable to verify it. We would appreciate resetting the password, changing the login ID, or transferring the account's history to a new one. Your guidance on the best course of action would be invaluable. 2. i-Care America's profile has been deactivated. Kindly reactivate it using the ID [redacted] Your prompt attention to these matters is highly appreciated.

Hello, my name is Wayne Appleton and I am facing issues with my LinkedIn account being restricted. I tried to verify it using my Iowa driver’s license, but it was not accepted, despite the image being clear and the license being valid until [redacted]. I am unable to contact customer service as I cannot log in. I spent over two hours trying to resolve this last night. I need to access my account as a job I applied for requires my LinkedIn URL. The automated email I received stated my verification was rejected without an option for human assistance. I need real help, not just automated responses and unhelpful links. Please assist me in resolving this matter. Thank you.

To whom it may concern, I received a PayPal notification today regarding a payment of $[redacted].88 to LinkedIn. I am questioning why I was charged for a subscription I had already cancelled. Additionally, I am disappointed that there was no prior notification about this deduction from my account. I cancelled the subscription a day after signing up for the free trial, and I solely used the trial to share learning courses with my company's graduates. I find it unacceptable that such a significant amount was withdrawn without my consent or notice. I will not continue with this subscription as I did not authorize this payment, and I am requesting a full refund of $[redacted].88. Sincerely, Taylah

I have been encountering an increasing amount of irrelevant content on LinkedIn, such as truisms and religious messages, which stray from the professional networking purpose of the platform. An example that prompted me to reach out is a recent post from E.S. discussing their reliance on Jesus. I question how this aligns with the platform's intended use, and wonder how others would react to similar posts about different belief systems. I am concerned about the lack of professionalism and inclusivity in such posts and their ensuing comments. Is LinkedIn still committed to being a universal networking tool for professionals regardless of background? I worry that this type of content detracts from the network's original purpose and feels more like Facebook than a professional platform. It would be appreciated if the content could at least remain secular to maintain a work-appropriate environment.

Dear Sir/Madam, I am reaching out to address a recent issue with my account on LinkedIn. I understand that my account has been restricted due to excessive invitations sent out in the past. Moving forward, I acknowledge the importance of abiding by LinkedIn's guidelines and am willing to adjust my approach. Connecting with individuals is crucial for my business endeavors. Hence, I humbly request a modification to my current invitation restrictions. While I do not expect to return to inviting [redacted] people weekly, I sincerely ask for an increase to [redacted] invitations per week. It's worth mentioning that I respect others' boundaries and promptly honor any requests to be removed from my network. I appreciate your attention to this matter and any assistance you can provide. Warm regards, Tessa J.

Dear LinkedIn, I hope this message finds you well. I have noticed that my LinkedIn account has been restricted for the past week, which has surprised me. I want to clarify that I have not engaged in any spamming, abusive behavior, or shared inappropriate articles on the platform. Recently, I encountered a situation where someone insulted me by calling me an ISIS bride and made other derogatory remarks. In response, I addressed the issue in a firm but appropriate manner to highlight that promoting Islamophobia is unacceptable. I also took the necessary steps to report and block this individual who was spreading hate speech. Instead of taking action against such instances of harassment and discrimination, it seems that my account has been unfairly targeted and restricted. This raises concerns about whether LinkedIn condones such behavior indirectly. I am confused and disheartened by this situation. I kindly request that you reconsider the restriction on my account, as I have used the platform to connect with over [redacted] people and share motivational content to uplift and support others. Thank you for your attention to this matter.

Hello! Our business profiles on LinkedIn are experiencing a serious issue. We have been using these accounts for years without any problems, but they have now been restricted without warning. We are unable to update the name or profile information as instructed. We have tried multiple times to verify our identity to no avail. This issue is affecting our business significantly. We seek permission to edit the name and details under a person's name to address this problem.

I recently moved from the UK to Malta, and my contact phone number is now different. Unfortunately, I no longer have access to my previous email, [redacted] I've been active on LinkedIn without any issues, but I suddenly can't log in to my account. I've tried to reset my email but can't remember my original password. This is a critical problem for me as I'm about to launch a new aspect of my business and need to access my account. Please urgently contact me at [redacted] Thank you, Alex M.