LinkedIn Customer Service Issues

Hello, I wanted to try a monthly subscription to LinkedIn Premium with a trial period. I accidentally selected the annual subscription (from September 7, [redacted], to September 7, [redacted]) and my account was charged XOF [redacted],[redacted] on the same day. This isn't the first time I've subscribed to a monthly subscription on LinkedIn Premium with a trial period. I have canceled the subscription and kindly request a refund of the mentioned amount. I am also open to other suggestions to resolve this issue, as this money is intended for other very important purposes. I look forward to a favorable response to my request. Best regards, Fatou K.

I am experiencing difficulties accessing LinkedIn courses due to an error message displaying on the LinkedIn page. The error message says, "Oops! It's not you. It's us. Give it another try, please. Try again.” We have attempted various troubleshooting steps. Firstly, LinkedIn was reconfigured from the beginning following an application update to see if this would resolve the issue. Additionally, we followed a guideline to correct the LinkedIn host on the LinkedIn side and reactivated the integration as suggested. Furthermore, Oracle proposed several modifications which were implemented, followed by further testing with support. Despite these efforts, the error persists, preventing access to the courses from Oracle as it has been since the problem arose.

Subject: Account Restriction Notification Reference # [redacted]51 Status: Closed Dear Aparanjitha, We regret to inform you that after a review, it has been determined that the activity on your account breaches the LinkedIn User Agreement and Professional Community Policies. As outlined in our policies, it is imperative to maintain accurate profile information and not misrepresent your identity. We have carefully considered your appeal, but unfortunately, we must uphold the decision to permanently restrict your account. Sincerely, [Redacted]

Dear LinkedIn Support Team, I recently created a LinkedIn account named HR IRA. I also purchased a job posting budget and posted two jobs on behalf of my company, IRA Technologies Pvt. Ltd., with a daily budget set on 8-09-[redacted]. My account is now restricted due to using the company's name, which I was not aware was against the terms and conditions. I am willing to change the name to my real name. If my account cannot be reactivated, I kindly request a refund for the job posting budget I purchased just three days ago. The order ID is [redacted]. Your assistance in this matter would be greatly appreciated. Thank you, Ridhi

Hello, I created an account/profile for Svetoslav Nikolov, IBM Project Management Office Administrator, 2-3 years ago. I haven't used it since then and can't remember the email address I used or access the phone number associated with it. Please advise on how I can close this account and let me know what proof you require. I need to do this soon so I can create a new account and update my information on LinkedIn. Thank you.

Hi LinkedIn, I hope this message finds you well. I am reaching out in hopes that you can assist me with a recent issue. I had initially signed up for a 1-month free trial of your service, and upon trying to cancel it last month, I was offered another free trial, which I accepted even though I had not utilized the platform much. Being an actor, I found that LinkedIn did not cater to my needs professionally, and the Sales Navigator feature was of no use to me. To my dismay, I recently noticed a charge of £69.98 on my bank statement, causing an overdraft. I acknowledge my oversight in not canceling earlier, but I kindly request a refund for this transaction due to my minimal usage of the service. I appreciate any assistance you can provide in rectifying this situation. Thank you for your attention to this matter. Best regards, Raghad C.

I attempted to close and merge two accounts due to an error made by my new company. However, I keep receiving an error message stating that the account cannot be closed yet since something needs to be resolved first. The message advises me to sign into the account and address any outstanding issues before trying to merge them again. Unfortunately, it does not specify what needs to be resolved, leaving me unsure of how to proceed. Your assistance in resolving this issue would be greatly appreciated.

I would like to request the removal of my name from LinkedIn. While using LinkedIn at a public library, I inadvertently got signed up without my consent. Moreover, the listed job title, "Healing Touch Therapist," is inaccurate. The listing is under the name Karin Lowenberg. I appreciate your attention to this matter as privacy is crucial to me, and I would like this information corrected as soon as possible. Thank you.

Dear LinkedIn Support Team, I recently created an account this week and tried to send connection requests to my LinkedIn contacts. However, I have been restricted from sending requests until next week. On September 11, [redacted], when I turned on my mobile phone, I found that my account had been restricted, and I cannot access it. I believe this restriction is a mistake as I am a new account holder and have not engaged in any offensive behavior on the platform. I rely on LinkedIn for my professional networking and connecting with friends and future colleagues from my upcoming educational institution. I kindly request that this issue be addressed promptly as I depend on LinkedIn for my career development. Thank you for your assistance. Sincerely, Mahamadou G.

Hello. I am reaching out regarding the recent renewal of my Premium account for another year, which coincidentally happened on the same day I intended to cancel it. I am kindly requesting a full or partial refund of the charge. Regrettably, I have lost a significant client due to the economic situation in my country, and I am also faced with medical expenses relating to recent Covid-19 family issues. Furthermore, the charge in Brazilian Real has been considerably high due to the currency devaluation. Considering these personal circumstances and the fact that I will no longer have access to Premium benefits after 9/9/[redacted] as indicated in my profile, I would appreciate it if you could process a refund. Thank you for your understanding. Sincerely, Lucy M.

Hello, I, Hemanth Ramaiah, signed up for LinkedIn Learning on November 6, [redacted]. I used the service sparingly for a few months and then canceled my subscription (I do not remember the exact month) when I realized I wasn't utilizing LinkedIn Learning regularly. I mistakenly assumed the subscription was canceled and did not check my bank statements for any further premium charges. However, I recently discovered that premiums have been debited continuously from November [redacted] until now. I am writing to request a refund for the premiums charged for LinkedIn Learning during the period when the service was not utilized. I hope that my request will be considered. Thank you, Hemanth Ramaiah

I had organized a live event on LinkedIn using Streamyard for today at 11:00 AM Swiss time. I had promoted it under the hashtag #GlobalRidersLive. However, LinkedIn removed the live function and stories unexpectedly after I had set up the live via Streamyard. I have 5,[redacted] followers on LinkedIn and I am an active poster. I am hoping for a solution to reactivate my live event within the next 90 minutes.

Dear Sir or Madam, I recently discovered that my account on LinkedIn has been restricted, and I suspect it may be related to the following incidents: - My recent posts providing basic information on social media, deepfakes, etc. - Use of language that may be deemed offensive - Engaging in heated discussions with advertisers and others I have discussed this issue with some of my contacts, and they have confirmed that while I argue directly, I do not cross the line into insults or attacks, nor do I engage in radicalization (politics, etc.). I kindly request a review of this matter. Best regards, Johannes Wobus. Login - LinkedIn: info@pixologisch, Name: Johannes Wobus, Company: Wobus & Wächter GbR

Hello, I am Lakshay Handa, and I have a LinkedIn account linked to my email address [redacted] My account was hacked, and I reported the issue. After resetting my password, I encountered a pop-up notifying me that my account was restricted. Despite not knowing the reason for the restriction, I complied with the request to upload my ID. Unfortunately, LinkedIn responded that my account was permanently restricted due to suspicious activities. Due to the recurrent hacking incidents, I am unaware of the activities that occurred during those times. I have taken measures to prevent future breaches by using a dedicated managing app for my accounts. As LinkedIn plays a vital role in the corporate world and my job search, I kindly request your assistance. I was about to upgrade to LinkedIn Premium today. Your help in resolving this matter would be greatly appreciated.

I am seeking a refund for unauthorized charges on my bank statement by LinkedIn. Despite canceling in [redacted] due to finding a job and subsequent back injury, LinkedIn charged me $29.99 on several occasions (9-20-21, 8-18-21, 7-19-21, and 6-18-21). I did not use the service during this time. Although I received a free premium offer in May [redacted], I did not realize it required a credit card, going against my practice. I plan to use LinkedIn Premium once my back heals, and request the accrued charges be held on credit. I find it challenging to contact LinkedIn directly, hence why I'm seeking resolution here. Thank you for your assistance. - Prof. M.H.

Dear Sir or Madam, I am writing in regard to the recent incident after my premium trial ended. According to European consumer protection laws, it is mandatory to inform customers about the trial period's conclusion and any subsequent charges to their account. Unfortunately, this notification was not provided, and my account was debited without my knowledge. As a result, I am invoking my right to withdraw from the transaction immediately and request a prompt refund of the debited funds, as per your legal obligation. Your statement on the website regarding the non-refundable nature of the LinkedIn premium is invalid under EU consumer protection regulations due to the lack of compliance. I am disappointed by the unprofessional handling of this matter and find it unacceptable. I had contemplated retaining the premium membership, but your actions have led me to reconsider. Basic professional ethics dictate the importance of notifying clients before charging their accounts, a practice you regularly follow for other communications. I have lost trust in your service and will not be obtaining a premium account in the future. Sincerely, D. Petriláková

Dear Sir or Madam, I would like to address the issue I encountered with your services in Europe. It is essential to comply with consumer protection laws, including notifying customers about the end of a trial period before debiting their account. Unfortunately, you failed to meet this obligation and debited my premium trial without notice. I am invoking my legal right to withdraw from the transaction immediately and request a prompt refund of the debited funds. Your statement about the non-refundable nature of the premium membership goes against EU consumer protection regulations and is therefore considered invalid. I am disappointed by your lack of compliance and professionalism in handling this matter. What you did is unacceptable and violates professional ethics. I trust that you will fulfill your statutory obligation without the need for legal intervention. As a result of this experience, I have decided not to renew my premium membership in the future. Sincerely, Denisa P. Sent from Denisa's iPad

Hello, I am seeking a voice call to ensure we are recovering the correct account. LinkedIn Support Reference # [redacted]23 Status: Waiting For Information View your case(s) on our Help Center You may reply to this case for up to 14 days Response (09/22/[redacted] 04:02 CST) Hi Eric, Greetings from LinkedIn. I am Balaji, ready to help you. I apologize for any inconvenience. I've found two accounts under your name. The one you are using now is associated with [redacted] The other account you mentioned as deleted is still active. Please share the email address linked to the account you wish to recover. This way, we can proceed with the necessary steps. Looking forward to your response. Best regards, Balaji Member Support Consultant

Regarding the review rating for my United Nations Ghostwriting Service on my LinkedIn profile, I would like to clarify that due to the nature of my work as a ghostwriter, I cannot disclose my clients' names or ask for client reviews. This confidentiality is an essential part of the author-ghostwriter contract that I have with each client, where they receive full credit for the manuscript I write for them. I have had over 20 years of successful experience working with clients from various nationalities and cultures worldwide at the United Nations. Please visit my website for more information about my services. Di F. United Nations Ghostwriter Website: difinchunghostwriter.com

I am having difficulty accessing my LinkedIn account. The issue arose when I was unable to enter the two-factor verification code in time. Upon receiving the code, it was already expired. I attempted to reset my password, but encountered an error page instead. Clearing the cache did not resolve the issue, and logging in through various browsers still resulted in errors. Since I rely on this account for work, I am urgently seeking assistance. It seems that the two-factor verification process is causing the problem, and I would like it to be disabled promptly. Your prompt attention to this matter is greatly appreciated.